业务发展经理 - BPO销售与客户获取
Business Development Manager - BPO Sales & Client Acquisition
业务发展经理 – BPO客户获取
班次：深夜班，与北美时间一致
汇报对象：CEO
关于Concert8
Concert8是一家加拿大BPO公司，主要运营在马尼拉。我们在客户服务、SaaS支持、会计、虚拟助理、IT支持和发展方面拥有超过15年的外包经验。我们的重点是为客户提供高素质人才和可衡量的结果。
职位概述
我们正在寻找一位以结果为导向的业务发展经理，有成功获取BPO客户和确保座位的经验。该职位涉及完整的销售流程，从线索生成到成交，并与CEO直接合作。您将帮助制定我们的增长策略，管理自己的销售管道，并在竞争激烈的市场中推动收入。
主要职责
- 在关键市场中识别并瞄准新的BPO客户机会
- 通过外拨电话、LinkedIn、电子邮件、活动和推荐生成线索
- 进行发现通话以了解客户需求、预算和时间表
- 根据客户要求和定价模型准备并提交提案
- 协商条款并完成新业务交易
- 在CRM中保持准确的销售管道数据和销售预测
- 与市场部合作创建带来合格线索的活动
- 提供市场洞察以优化产品和服务定位
- 直接向CEO汇报销售进展、成果和挑战
资格要求
- 在BPO或相关外包服务中成功获取客户和确保座位的记录
- 至少3年完整的销售和业务发展经验，且持续达成配额
- 强大的英语沟通能力（书面和口语），自信与高管层打交道
- 精通线索生成、外拨推销和现代销售工具
- 有企业家精神，能够独立工作并超越目标
- 愿意在深夜班工作以匹配北美时区
- 必须居住在菲律宾
- 必须拥有可靠的电脑/笔记本电脑、耳机、高速互联网及备用网络，以及安静的工作空间
优先考虑
- 在北美或欧洲已有的BPO采购商人脉
- CRM经验（HubSpot、Zoho、Salesforce）
- 熟悉人员招聘、外包或托管服务
最初发布于Himalayas
查看英文原文
Business Development Manager – BPO Client Acquisition
Schedule: Graveyard shift, align with North American hours
Reports to: CEO
About Concert8
Concert8 is a Canadian BPO with primary operations in Manila. We have over 15 years of outsourcing experience in customer service, SaaS support, accounting, virtual assistance, IT support, and development. Our focus is on delivering high-caliber talent and measurable results for our clients.
Role Overview
We are looking for a results-driven Business Development Manager with proven experience acquiring BPO clients and securing seats. This role involves full-cycle sales, from lead generation to closing deals and direct collaboration with the CEO. You will help shape our growth strategy, manage your own pipeline, and drive revenue in a competitive market.
Key Responsibilities
- Identify and target new BPO client opportunities in key markets
- Generate leads through outbound calls, LinkedIn, email, events, and referrals
- Conduct discovery calls to understand client needs, budgets, and timelines
- Prepare and deliver proposals aligned with client requirements and pricing models
- Negotiate terms and close new business deals
- Maintain accurate pipeline data and sales forecasts in the CRM
- Partner with marketing to create campaigns that drive qualified leads
- Provide market insights to refine offerings and positioning
- Report directly to the CEO on sales progress, wins, and challenges
Qualifications
- Proven track record in acquiring clients and securing seats for a BPO or related outsourcing service
- Minimum 3 years of end-to-end sales and business development experience with consistent quota attainment
- Strong English communication skills (written and spoken), confident in dealing with C-level executives
- Skilled in lead generation, outbound prospecting, and modern sales tools
- Entrepreneurial mindset with the ability to work independently and exceed targets
- Willing to work in a graveyard shift to match North American time zones
- Must be residing in the Philippines
- Must have a reliable PC/laptop with headset, high-speed internet with backup, and a quiet workspace
Preferred
- Existing network of BPO buyers in North America or Europe
- CRM experience (HubSpot, Zoho, Salesforce)
- Familiarity with staffing, offshoring, or managed services
Originally posted on Himalayas