渠道账户经理二级，服务提供商
Channel Account Manager II, Service Provider
**汇报对象：渠道客户经理**
**工作地点：美国远程办公**
**薪资范围：90,000美元基本工资，目标达成后最高可达150,000美元，外加股权**
**我们做什么：**
Huntress 是一支完全远程的全球团队，由充满热情的专家和有道德底线的“坏蛋”组成，致力于打破网络安全的障碍。无论是创建专门的安全解决方案、追捕黑客，还是影响我们的社区，我们的员工都超越职责，改变安全游戏规则并带来真正的改变。
Huntress 由前 NSA 网络操作员于 2015 年创立，为所有企业——而不仅仅是 1% 的企业——提供企业级、完全拥有和管理的网络安全产品，价格相当于可负担的 SaaS 应用程序。Huntress 的优势在于我们的“一个团队”理念：我们的技术是为我们在行业领先的网络安全运营中心（SOC）量身打造的，从不与我们的服务分离。
我们保护全球超过 500 万个终端和 1400 万个身份，为资源不足的 IT 团队提供与其一样努力工作的保护。只要黑客还在攻击，Huntress 就会继续追捕。
**你将做什么：**
你知道如何将合作伙伴关系转化为持久的增长。在这个职位中，你将通过作为值得信赖的顾问来推动扩展、留存和长期的合作伙伴忠诚度，理解合作伙伴在 Huntress 上取得成功所需的一切。你在这里关注的是真正重要的结果。你关心净收入留存、毛收入留存、合作伙伴满意度，以及你的工作是否真的帮助合作伙伴为其客户提供更强的网络安全成果。
作为渠道客户经理，你将在每个合作伙伴账户中建立与多个联系人的信任，并创造体现“给予多于索取”的价值。你将用坦诚引导关于机会、风险和下一步行动的直接、有用的对话。这是一个高影响力、高可见度的个人贡献者角色，成功来自于与合作伙伴保持紧密联系，发现增长空间并坚持执行。
**职责：**
- 根据扩展表现和续约结果实现并超越配额。
- 通过提供提升客户满意度、促进采用率并加强长期忠诚度的解决方案，成为合作伙伴的值得信赖的顾问。
- 与所负责合作伙伴组织中的多个利益相关者建立并维护良好的关系。
- 在你的表现、协作和沟通方式中保持并强化 Huntress 文化。
查看英文原文
**Reports to: Manager, Channel Account Management**
**Location: Remote US**
**Compensation Range: $90,000 base with on target earnings at $150,000, plus equity**
**What We Do:**
Huntress is a fully remote, global team of passionate experts and ethical badasses on a mission to break down the barriers to cybersecurity. Whether creating purpose-built security solutions, hunting down hackers, or impacting our community, our people go above and beyond to change the security game and make a real difference.
Founded in 2015 by former NSA cyber operators, Huntress protects all businesses - not just the 1% - with enterprise-grade, fully owned, and managed cybersecurity products at the price of an affordable SaaS application. The Huntress difference is our One Team advantage: our technology is designed with our industry-defining Security Operations Center (SOC) in mind and is never separated from our service.
We protect 5M+ endpoints and 14M+ identities worldwide, elevating underresourced IT teams with protection that works as hard as they do. As long as hackers keep hacking, Huntress keeps hunting.
**What You'll Do:**
You know how to turn partner relationships into durable growth. In this role, you will help drive expansion, retention, and long-term partner loyalty by showing up as a trusted advisor who understands what partners need to succeed with Huntress. You are outcome-obsessed in the way that matters here. You care about net dollar retention, gross dollar retention, partner satisfaction, and whether your work actually helps partners deliver stronger cybersecurity outcomes to their customers.
As a Channel Account Manager, you will build trust across multiple contacts inside each partner account and create value that reflects Give More Than We Take. You will use candor to guide direct, useful conversations about opportunities, risks, and next steps. This is a high-impact, high-visibility individual contributor role where success comes from staying close to your partners, spotting room to grow, and following through.
**Responsibilities:**
- Achieve and exceed quota based on expansion performance and renewal outcomes.
- Serve as a trusted advisor to partners by delivering solutions that increase customer satisfaction, grow adoption, and strengthen long-term loyalty.
- Build and maintain strong relationships with multiple stakeholders across assigned partner organizations.
- Maintain and reinforce Huntress culture in how you show up, collaborate, and support partners.
- Use AI tools to prepare for partner meetings, summarize calls, and stay organized so you can move faster with sound judgment.
**What You Bring to the Team:**
- 5+ years of experience in account management, customer success, partner success, or channel or direct sales roles, ideally focused on mid-market and below.
- Strong knowledge of the MSP space, preferably in the cybersecurity industry.
- Experience using Salesforce or a similar CRM platform to manage partner activity and opportunities.
- A genuine passion for the partner community and for helping partners deliver meaningful cybersecurity outcomes.
- A strong bias to action and the ability to get things done efficiently and effectively.
- Comfort using AI in practical day-to-day work, including call summaries, account prep, and follow-up support.
**What We Offer:**
- 100% remote work environment - since our founding in 2015
- Generous paid time off policy, including vacation, sick time, and paid holidays
- 12 weeks of paid parental leave
- Highly competitive and comprehensive medical, dental, and vision benefits plans
- 401(k) with a 5% contribution regardless of employee contribution
- Life and Disability insurance plans
- Stock options for **all** full-time employees
- One-time $500 reimbursement for building/upgrading home office
- Annual allowance for education and professional development assistance
- $75 USD/month digital reimbursement
- Access to the BetterUp platform for coaching, personal, and professional growth
_Huntress is committed to creating a culture of inclusivity where every single member of our team is valued, has a voice, and is empowered to come to work every day just as they are._
_We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status._
_We do discriminate against hackers who try to exploit businesses of all sizes._
**Accommodations:**
_If you require reasonable accommodation to complete this application, interview, or pre-employment testing or participate in the employee selection process, please direct your inquiries to accommodations@huntresslabs.com. Please note that non-accommodation requests to this inbox will not receive a response._
_If you have questions about your personal data privacy at Huntress, please visit our_ [_privacy page_](https://support.huntress.io/hc/en-us/articles/14695525600915-Candidate-Privacy-Notice) _._
**#BI-Remote**