疼痛区域客户经理 - 大湖西部
Pain Territory Account Manager - Great Lakes West
**职位描述**
**岗位概述：**
疼痛领域客户经理（PTAM）负责与关键机构决策者及关联的医疗专业人员建立并维护关系，以推广JOURNAVX，这是一种新型选择性NaVl.8抑制剂，用于急性疼痛治疗。PTAM在医院环境中发展深入且战略性的客户关系，执行战略客户计划。该职位向区域现场负责人汇报，负责领导与15-20家机构（医院和日间手术中心）以及医院内或医院网络中的选定医生的互动。该职位将与新设立的区域业务经理合作，该角色作为JOURNAVX在社区环境中的现场代表。
**主要职责：**
- 在医院系统的多个层级中与关键客户建立有意义且专业的关系（关键医院医疗和行政人员、药房、处方集决策者和KTL）
- 熟悉产品的临床特性及患者未满足的需求，并向医疗专业人员教育其在适当患者中的使用
- 熟悉处方集流程，并提供关键产品价值内容，以确保在目标机构和系统中及时纳入处方集、路径和/或协议
- 深入了解机构客户、客户及市场动态、利益相关者映射、关键决策者关系管理、患者路径、转诊网络导航、准入情况以及客户部门驱动因素和障碍
- 实施并维护战略客户计划，识别并利用商业机会和以患者为中心的解决方案，以实现客户范围内的显著增长
- 推动销售业绩，并确保预测和分配的预算达到或超过区域预期
- 与其他现场团队成员（如区域业务经理、现场医学、HEOR、IDN和支付方客户团队）及总部同事合规协作，制定一致的商业计划，关注战略驱动因素，分享最佳实践，并推动相关项目
- 在工作中树立道德和诚信的榜样，以支持我们的合规文化，并在这一市场及其历史背景下赢得外部利益相关者的信任
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**Job Description**
**General Summary:**
The Pain Territory Account Manager (PTAM) is responsible for establishing and maintaining relationships with key institutional decision makers and affiliated Health Care Professionals (HCPs) to promote the safe and effective use of JOURNAVX, a novel selective inhibitor ofNaVl.8 in acute pain. The PTAM develops deep & strategic account relationships within hospital settings, executing strategic account plans. This role will report into a Regional Field Leader and is responsible for leading engagement with 15-20 institutions (hospitals & ambulatory surgery centers) as well as select physicians within the hospital setting or hospital networks. This role will work alongside Territory Business Managers, a newly created role that serves as a field representative for JOURNAVX within the community setting.
**Key Responsibilities:**
- Establishes meaningful and professional relationships within key accounts across multiple layers of the hospital system (key hospital medical and administrative staff, pharmacies, formulary decision makers and KTLs)
- Develops and maintains expertise on the product's clinical attributes and patient unmet need and educates healthcare professionals on product use in appropriate patients
- Navigates the formulary process and delivers key product value content to ensure timely inclusion on formularies, pathways, and/or protocols within targeted institutions and systems
- Develops a deep understanding of the institutional customer, account & market dynamics, stakeholder mapping, key decision maker relationship management, patient protocols, referral network navigation, access, and account department drivers & barriers
- Implements and maintains strategic account plans that identify and harness business opportunities and patient-focused solutions for significant growth across the customer landscape
- Drives sales performance and ensures forecasts and assigned budgets meet or exceed territory expectations
- Collaborates compliantly with other field team members (e.g., Territory Business Managers, field medical, HEOR, IDN and Payer Account teams) and headquarter colleagues to create aligned business plans, focus on strategic drivers, share best practices, and inform initiatives
- Role models ethics and integrity in the work that you do to support our culture of compliance and earn trust with external stakeholders, particularly in the context of this market and its history
Required Experience and Knowledge/Skills:
- 5-7+ experience in biotech sales; hospital/institution product launch experience is highly desired
- 3+ years of Account Management experience and ability to leverage existing institutional relationships
- Proven ability to navigate hospital institutions and systems and engage formulary management and pharmaceutical product review, to gain product access and impact key decision makers and affiliated community prescribers
- Experience with pulling through the implementation of inpatient formularies, protocols, pathways, and order sets
- Highly competent in a multitude of IT capabilities to support the business needs including Veeva CRM
- Experience in launching new products preferred
**Other Requirements:**
- Employee will be required to establish certain customer credentials and requirements, which include, but may not be limited to, successful completion of trainings, background screens, drug testing and vaccinations.
- Must live and work within the territory. Depending on the territory's geography and work requirements may also be required to live within a reasonable distance to a major airport
- Valid driver's license and in good standing
- Travel by car or airplane up to 80% of the time and work after hours as required by business needs
- 10-30% of overnight travel may be required depending on territory
At Vertex, we embrace continuous learning and encourage employees to stay informed on advances in AI, technology, automation, and industry trends. We seek talent who bring an external perspective, demonstrate curiosity and sound judgment, and thoughtfully adopt new capabilities that improve decision-making, drive innovation, increase efficiency, and help deliver better outcomes for patients.
**Pay Range:**
$133,600 - $200,400
**Disclosure Statement:**
The range provided is based on what we believe is a reasonable estimate for the base salary pay range for this job at the time of posting. This role is eligible for an annual bonus and annual equity awards. Some roles may also be eligible for overtime pay, in accordance with federal and state requirements. Actual base salary pay will be based on a number of factors, including skills, competencies, experience, and other job-related factors permitted by law.
At Vertex, our Total Rewards offerings also include inclusive market-leading benefits to meet our employees wherever they are in their career, financial, family and wellbeing journey while providing flexibility and resources to support their growth and aspirations. From medical, dental and vision benefits to generous paid time off (including a week-long company shutdown in the Summer and the Winter), educational assistance programs including student loan repayment, a generous commuting subsidy, matching charitable donations, 401(k) and so much more.
**Company Information**
Vertex is a global biotechnology company that invests in scientific innovation.
Vertex is committed to equal employment opportunity and non-discrimination for all employees and qualified applicants without regard to a person's race, color, sex, gender identity or expression, age, religion, national origin, ancestry, ethnicity, disability, veteran status, genetic information, sexual orientation, marital status, or any characteristic protected under applicable law. Vertex is an E-Verify Employer in the United States. Vertex will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law.
Any applicant requiring an accommodation in connection with the hiring process and/or to perform the essential functions of the position for which the applicant has applied should make a request to the recruiter or hiring manager, or contact Talent Acquisition at ApplicationAssistance@vrtx.com