患者财务服务代表 I
Patient Financial Services Representative I
Building Location:
Fargo Distribution Serv CenterDepartment:
1006100 PATIENT FINANCIAL SVCS - EH SSJob Description:
负责管理并解决Essentia Health提供的服务的大量账户。作为患者的主要联系人或联络人，及时讨论未结账单并解决查询。为保险、编码、注册、财务援助和其他与账单相关的问题提供高效准确的支持，以解决未结清的患者账户。通过面对面沟通和电话使用自动化电话技术提供财务援助。执行常规账户分析，与患者评估、制定并实施行动计划以解决财务责任。该职位需要跟进逾期账户和付款计划，收集患者账户，并可能包括通过信件进行电话联系或跟进催收。该职位可能处理 incoming 患者邮件，并可能通过书面沟通回应查询。需要具备处理现金支付、自付费用催收和卓越客户服务技能。此外，需要了解使用办公设备，如计算机、软件应用、打印机、传真机、复印机和账单程序。
Work Experience:
在客户服务、呼叫中心和/或催收领域有经验者优先。
Education Qualifications:
无教育要求
Licensure/Certification Qualifications:
无需认证/执照
FTE:
1
Possible Remote/Hybrid Option:
远程
Shift Rotation:
日班（美国）
Shift Start Time:
Shift End Time:
Weekends:
Holidays:
No
Call Obligation:
No
Union:
Union
Posting Deadline:
Compensation Range:
$18.71 - $28.07
Employee Benefits at Essentia Health:
在 Essentia Health，我们致力于支持您的健康、成长和工作与生活的平衡。我们的全面福利包括医疗、牙科、视力、人寿和残疾保险，以及补充选项以满足您的需求。我们提供带有雇主贡献的 401(k) 计划，帮助您规划未来，并通过培训、学费报销和教育项目投资您的职业发展。为了帮助您在工作和家庭中都能茁壮成长，我们提供灵活的排班、充足的休假时间和关注您身体、心理和情感健康的健康资源。请注意，福利资格可能有所不同。完整信息请参见官网。
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Building Location:
Fargo Distribution Serv CenterDepartment:
1006100 PATIENT FINANCIAL SVCS - EH SSJob Description:
Responsible for managing and resolving high volumes of accounts for services provided by Essentia Health. Acts as the primary contact or liaison for patients to discuss outstanding statements and resolve inquiries in a timely manner. Provides efficient and accurate support for insurance, coding, registration, financial assistance and other billing related issues to resolve outstanding patient accounts. Provides financial assistance via face-to-face communication and over the telephone using automated phone technology. Performs routine account analysis to evaluate, develop and implement action plans with patients to resolve financial responsibilities. Position requires follow-up with delinquent accounts and payment plans, collection of patient accounts, and may include telephone contact or follow-up on collections with letters. Position may handle incoming patient mail with the potential to respond to inquiries via written communication. Experience with handling cash payments, self-pay collections and exceptional customer service skills are required. In addition, knowledge of utilizing office equipment such as computers, software applications, printer, FAX, copier, and billing programs is required.
Work Experience:
Experience preferred in customer service, call center and/or collections.
Education Qualifications:
No educational requirement
Licensure/Certification Qualifications:
No certification/licensure required.
FTE:
1Possible Remote/Hybrid Option:
RemoteShift Rotation:
Day Rotation (United States of America)Shift Start Time:
Shift End Time:
Weekends:
Holidays:
NoCall Obligation:
NoUnion:
Union Posting Deadline:
Compensation Range:
$18.71 - $28.07Employee Benefits at Essentia Health:At Essentia Health, we’re committed to supporting your well-being, growth, and work-life balance. Our comprehensive benefits include medical, dental, vision, life, and disability insurance, along with supplemental options to fit your needs. We offer a 401(k) plan with employer contributions to help you plan for the future, and we invest in your professional development through training, tuition reimbursement, and educational programs. To help you thrive both at work and at home, we provide flexible scheduling, generous time off, and wellness resources focused on your physical, mental, and emotional health. Please note that benefit eligibility may vary. For full details, refer to your benefit summary or contact our HR Service Center at (218) 576-0000.Originally posted on Himalayas