全球软件资产管理员
Global Software Asset Management Lead
Nu 是拉丁美洲领先的数字银行，为巴西、墨西哥和哥伦比亚的 14000 万客户提供服务。公司通过利用数据和专有技术，开发创新产品和服务，引领行业变革。
秉承其“对抗复杂性，赋能人们”的使命，Nu 为客户提供完整的金融旅程，通过负责任的贷款和透明度促进金融准入和进步。公司由高效且可扩展的商业模式驱动，结合低成本服务与不断增长的回报。
Nu 的影响力已获得多项奖项的认可，包括《时代》100 家最具影响力公司、《快公司》最具创新力公司以及《福布斯》全球最佳银行。
访问我们的机构页面 https://www.nu.com/2026-en
关于该职位
Nubank 正在构建一个全球软件资产管理系统（SAM），以管理公司内部软件的请求、采购、安全、配置、优化、续订和退役。软件是我们最大的技术支出类别之一，而且增长迅速，它带来了真实的网络安全、隐私和审计风险——我们购买的每项工具都会产生需要优化的许可证、需要控制的访问权限、需要遵守的合同以及需要保护的数据。
我们正在寻找一位高级个人贡献者，负责在全球范围内领导这一转型。该职位负责设计和实施 Nubank 的 SAM 运营模式，跨企业技术服务（ETS）、信息安全、IAM、采购、财务、法律、数据保护和业务部门开展工作。
这是一个 IC6 职位：你将通过深厚的专业知识、影响力和执行力，在多个职能和地理区域中进行领导。你不需要直接管理一个大型团队；相反，你将为 SAM 设定技术和运营方向，并使合作伙伴团队能够一致执行。
你拥有明确的目标：一个值得信赖、受控且成本高效的全球软件组合——具备完整的库存、适当规模的许可证、受控的访问权限、可审计的证据以及可衡量的节省。
你将负责
- 领导 Nubank 全球软件资产管理体系的实施，从需求收集到采购、生命周期管理、续订和退役。
- 确立 ETS 作为软件组合的操作负责人，并与 ITSec、IAM、采购、法律、DPO、财务和业务负责人建立清晰的接口。
- 实施
查看英文原文
ABOUT NU
Nu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services.
Guided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.
Nu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.
Visit our Institutional Page https://www.nu.com/2026-en
ABOUT THE ROLE
Nubank is building a global Software Asset Management (SAM) capability to govern how software is requested, acquired, secured, provisioned, optimized, renewed, and retired across the company. Software is one of our largest and fastest-growing technology spend categories, and it carries real security, privacy, and audit exposure — every tool we buy creates licenses to optimize, access to control, contracts to honor, and data to protect.
We are looking for a senior individual contributor to lead this transformation globally. This role owns the design and implementation of Nubank's SAM operating model, working across Enterprise Technology Services (ETS), Information Security, IAM, Procurement, Finance, Legal, Data Protection, and business areas.
This is an IC6 role: you will lead through deep expertise, influence, and execution across multiple functions and geographies. You will not be expected to manage a large team directly; instead, you will set the technical and operational direction for SAM and enable partner teams to execute consistently.
You own a clear goal: a trusted, governed, and cost-efficient global software portfolio — with complete inventory, right-sized licenses, controlled access, audit-ready evidence, and measurable savings.
YOU'LL BE RESPONSIBLE FOR
- Leading the global implementation of Nubank's Software Asset Management framework, from intake through acquisition, lifecycle management, renewal, and decommissioning.
- Establishing ETS as the operational owner of the software portfolio and creating clear interfaces with ITSec, IAM, Procurement, Legal, DPO, Finance, and business owners.
- Implementing an intake-first operating model in which software needs are assessed for catalog fit, duplication, build-vs-buy, security, open source governance, and data-protection requirements before commercial negotiation begins.
- Defining and operationalizing the Software Catalog as the single source of truth for software assets, owners, licenses, spend, contracts, renewals, usage, risk classification, and access posture.
- Driving the separation of license management from access management, partnering with IAM to ensure least-privilege access, automated provisioning/deprovisioning, and reliable license reclamation.
- Designing risk-tiered workflows for SaaS, AI tools, FOSS, browser extensions, connectors, pilots, and exceptions.
- Establishing lifecycle automation, including renewal alerts, inactivity-based reclamation, ownership reassignment, offboarding workflows, and Shadow IT detection/remediation.
- Leading the Software Asset Selection Committee and defining decision criteria, escalation paths, exception handling, and governance cadence.
- Building global SAM standards, policies, RACI, controls, SLAs, playbooks, and reporting practices that meet Nubank's security, regulatory, and audit needs.
- Partnering with Procurement to improve vendor negotiations through usage data, right-sizing, duplicate-tool consolidation, and early renewal decisions.
- Defining and reporting the SAM performance framework: inventory completeness, license utilization, reclaimed spend, duplicate-tool reduction, renewal readiness, intake cycle time, access-review completion, and Shadow IT trends.
- Leading phased adoption across countries and business units, balancing global standards with local regulatory and operating needs.
- Serving as Nubank's internal subject-matter expert for SAM, ITAM, SaaS governance, and software lifecycle controls.
We are looking for a person who has
- Significant experience leading Software Asset Management, IT Asset Management, SaaS Management, or adjacent enterprise technology governance programs in a complex global environment.
- A recognized SAM/ITAM certification, such as IAITAM CSAM, CITAM, or equivalent certification/experience.
- Proven experience implementing or significantly evolving a SAM operating model, including tooling, process design, governance, integrations, and adoption.
- Strong knowledge of software licensing, SaaS contracts, renewals, vendor management, license optimization, and audit/compliance requirements.
- Practical experience with SAM platforms such as Zylo, Flexera, ServiceNow SAM, Snow, SaaS Management platforms, or similar.
- Experience working with IAM and identity platforms such as Okta, including the distinction between license entitlement and application access.
- Ability to design scalable workflows and automation across HRIS, IAM, procurement, ticketing, catalog, finance, and security systems.
- Strong executive communication skills, with the ability to turn complex operational issues into clear decisions, trade-offs, and measurable outcomes.
- Demonstrated ability to influence senior stakeholders across Security, Procurement, Finance, Legal, Engineering, and Product without direct authority.
- Fluency in English; Portuguese or Spanish is a plus.
Location for this opportunity (City, Country)
São Paulo, Brazil
OUR BENEFITS
- Chance of earning equity at Nubank
- Food/ Meal Card (Vale-Refeição and/or Vale Alimentação)
- Public Transportation Commuting Benefit (Vale-Transporte)
- NuCare – Psychological, Financial and Legal Assistance Program
- Life Insurance
- Medical Plan
- Dental Plan
- NuLanguage – Language Course Program
- Nucleo - Our learning platform of courses
- Extended Parental Leave
- Daycare Allowance
- Parental Consultancy
- Work-from-home Allowance
- Gym Partnerships
- 30 days of paid vacation
- Relocation Assistance Package, if applicable
WORK MODEL FOR THIS ROLE
Hybrid 2-3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. For more details, visit https://building.nubank.com/nu-hybrid-work-model/
Explore how we build technology at Nubank:
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Our recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.