工程经理，协作系统
Engineering Manager, Cooperative Systems
关于团队
协作AI团队正在用OpenAI的方式扩展OpenAI。
我们正在构建一个由模型驱动的可扩展自动化劳动力和知识系统，该系统与人类劳动力一起进化和学习。通过利用OpenAI最先进的模型和技术，其中一些已投入生产，另一些仍在实验室中，我们开发出能够为各种操作工作自主推理和工作的系统。
我们利用金融、销售、客户支持、内容审核、产品洞察、内部运营等关键系统的真实工作负载，以推动产品和行业的洞察。我们与全球内部团队和外部客户紧密合作，在一个超快的反馈循环中运作，许多用户仅需几步即可参与。这种接近性使我们能够快速迭代，实时验证影响，并加速具有行业影响力的学习和系统建设。
我们是一个高度跨学科、自给自足的团队，专注于通过智能系统、知识、可扩展且可靠的原始技术，将世界级的AI能力应用到各个领域。我们的使命是快速学习，并改变人类在大规模上与AI协作的方式。
关于职位
我们正在寻找一位亲力亲为的工程经理，带领一个小而快速发展的团队，构建重新定义OpenAI内部工作方式的AI驱动自动化系统。
这个职位位于应用AI、研究和产品工程的交汇点。你将领导一个团队，构建能够从人类学习并承担实际工作负载的系统，涵盖销售、支持、财务、IT等多个领域，同时深入参与技术工作。
你将在高度迭代的环境中工作，直接将系统部署给内部用户，收集快速反馈，并实时演进解决方案。
这是一个高责任感的职位，适合对构建0→1系统、与客户密切合作以及塑造AI如何大规模改变操作工作感兴趣的人。
你将负责
- 领导并发展一个为内部运营构建应用AI系统的小组
- 在靠近客户的环境中设计和构建AI驱动的自动化系统
- 在整个技术栈中保持对架构和实现的亲力亲为
- 开发跨越开发工具、自动化平台、知识图谱和数据系统的演进系统
- 直接将系统部署给内部用户和紧密客户，基于真实世界进行快速迭代
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ABOUT THE TEAM
The Cooperative AI team is scaling OpenAI with OpenAI.
We are building a model-powered scaled automated workforce and knowledge system that evolves and learns alongside a human workforce. By leveraging OpenAI’s state-of-the-art models and technologies, some already in production, others still in the lab, we develop systems that reason and work autonomously for a wide variety of operational work.
We leverage real workloads for critical systems across finance, sales, customer support, integrity, product insights, internal operations, and more in order to drive insights into product and industry. We partner closely with internal teams and external customers globally, operating in a hyper-fast feedback loop where many of our users are just a few steps away. This proximity allows us to iterate quickly, validate impact in real time, and accelerate industry impacting learnings and systems builds.
We are a highly multidisciplinary, self-contained team focused on transforming the workplace via smart systems, knowledge, scalable and reliable primitives that apply world-class AI capabilities across domains. Our mission is to learn fast and transform how humans collaborate with AI at scale.
ABOUT THE ROLE
We are looking for a hands-on Engineering Manager to lead a small, fast-moving team building AI-powered automation systems that redefine how work gets done across OpenAI.
This role sits at the intersection of applied AI, research, and product engineering. You’ll lead a team that builds systems that know how to learn from humans, and carry real workloads across, sales, support, finance, IT, and more, while staying deeply involved in the technical work.
You will operate in a highly iterative environment, deploying systems directly to internal users, gathering rapid feedback, and evolving solutions in real time.
This is a high-ownership role for someone excited about building 0→1 systems, working closely with customers, and shaping how AI transforms operational work at scale.
WHAT YOU’LL DO
- Lead and grow a small team building applied AI systems for internal operations
- Design and build AI-powered automation systems in close proximity to customers
- Stay hands-on in architecture and implementation across the full stack
- Develop evolving systems spanning developer tools, automation platforms, knowledge graphs, and data systems
- Deploy systems directly to internal users and close customers to iterate rapidly based on real-world feedback
- Engage frequently with scaled workforces to understand needs and validate solutions
- Create systems for visibility and learning in hybrid workforces
- Partner with product, research, and ops teams daily
YOU MIGHT THRIVE IN THIS ROLE IF YOU
- Have 12+ years of experience in engineering, including 3+ years of experience in engineering management, and at least 7 years as an IC engineer
- Are a hands-on builder who enjoys operating across the stack
- Have deep experience applying AI, and are ready to experiment with frontier approaches
- Bring strong technical judgment across systems design, infrastructure, and full-stack development
- Have built developer tools, internal platforms, or workflow automation systems
- Enjoy frequent interaction with customers and thrive in feedback-driven development loops
- Are comfortable with ambiguity and excited to operate in a rapidly evolving space
- Have experience in operationally complex environments (e.g., logistics, support systems, internal tooling, warehouse automation, etc.)
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
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At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.