内部销售代表 - 远程办公
Inside Sales Representative - REMOTE
详细职责描述
Inside Sales Representative (ISR) 负责通过处理与我们产品或服务销售相关的行政事务来支持我们的销售团队。ISR 将通过出色的电话和电子邮件沟通技巧达成业务目标。该职位还将通过创建销售线索、发起潜在客户电话以及与现有和潜在客户建立持续关系来发展基于电话的收入。诚信、远见和热情是该职位的关键要素。
职位职责：
- 识别目标线索中的决策者，启动销售流程。
- 渗透所有目标客户，并从客户群中产生销售。
- 与销售主管和客户经理合作，确定必要的战略销售方法。
- 维护并扩展公司的潜在客户数据库。
- 确保跟进，将线索传递给客户经理，包括行动项、日期、完整资料信息、来源等。
- 安排并进行销售演示、产品/服务展示和其他销售活动。
- 协助撰写对潜在客户的 RFP 回复。
- 在需要时，支持市场活动，如展会、展台和其他活动。
- 通过电话和电子邮件对现有客户进行外呼跟进，进行交叉销售和升级销售。
- 强调产品/服务的功能和优势，报价，讨论信用条款，并准备销售订单表单和/或报告。
- 调查并解决客户服务问题。
其他职责：
- 根据需要协调客户培训。
- 在企业数据库中录入新客户数据并更新现有账户信息。
- 正确传达品牌身份和公司立场。
- 参加定期的销售培训。
技能与经验：
- 具备机会评估、呼叫前计划、呼叫控制、客户开发和时间管理方面的丰富经验。
- 精通 Microsoft Excel。
- 在涉及多个关键决策者的机遇评估方面取得成功。
- 熟悉零售和/或批发销售原则、方法、实践和技巧。
- 具备出色的问题识别和异议解决能力。
- 能够建立并维护与客户的长期关系。
- 出色的口头沟通和演讲能力。
- 优秀的倾听能力。
查看英文原文
Detailed Description
The Inside Sales Representative (ISR) is responsible for supporting our sales organization through the processing of administration duties associated with the selling of our products or services. The ISR will reach business targets through excellent telephone and email communications skills. This individual will also develop his or her phone-based revenue generation through the creation of sales leads, initiation of prospect calls, and establishment of ongoing rapport with existing and potential customers. Integrity, vision, and passion are essential for this role.
Roles and Responsibilities:
- Identify decision makers within targeted leads to begin sales process.
- Penetrate all targeted accounts and radiate sales from within client base.
- Collaborate with Sales Supervisor and Account Managers to determine necessary strategic sales approaches.
- Maintain and expand the company’s database of prospects.
- Ensure follow-up by passing leads to Account Managers with calls-to-action, dates, complete profile information, sources, and so on.
- Set up and deliver sales presentations, product/service demonstrations, and other sales actions.
- Assist in creating RFP responses to potential clients.
- Where necessary, support marketing efforts such as trade shows, exhibits, and other events.
- Make outbound follow-up calls to existing customers via telephone and e-mail cross-sell and up-sell.
- Emphasize product/service features and benefits, quote prices, discuss credit terms, and prepare sales order forms and/or reports.
- Investigate and troubleshoot customer service issues.
Additional Duties:
- Coordinate customer training as necessary.
- Enter new customer data and update changes to existing accounts in the corporate database
- Appropriately communicate brand identity and corporate position.
- Attend periodic sales training where applicable.
Skills and Experience:
- Solid experience in opportunity qualification, pre-call planning, call control, account development, and time management.
- Excellent Microsoft Excel Knowledge
- Success in qualifying opportunities involving multiple key decision makers.
- Strong knowledge of retail and/or wholesale sales principles, methods, practices, and techniques.
- Strong problem identification and objection resolution skills.
- Able to build and maintain lasting relationships with customers.
- Exceptional verbal communication and presentation skills.
- Excellent listening skills.
- Strong written communication skills.
- Self-motivated, with high energy and an engaging level of enthusiasm.
- Able to perform basic calculations and mathematical figures.
- Ability to occasionally travel and attend sales events or exhibits.
- Ability to work individually and as part of a team.
- High level of integrity and work ethic.
Minimum Qualifications/Technical and Education Requirements:
- University or college degree in Computer Science, Marketing, or another related field is required.
- 2 to 3 years of direct work experience in a sales or tele sales capacity.
Netsync Network Solutions is a minority-owned, value-added reseller (VAR), specializing in collaboration and unified communications, data center and cloud, network infrastructure, wireless and mobility, physical and network security, end-user computing and VDI, optical/WAN, managed services and staffing solutions.
Great reasons to join our team:
Medical, Dental, Vision, STD/LTD benefits, Supplier Discounts, PTO, Paid holidays.
Originally posted on Himalayas