资深产品经理 - 护理应用平台
Staff Product Manager - Care Application Platform
我们正在寻找一位资深产品经理，负责定义并领导临床和护理团队日常使用的工具的产品策略。该职位位于临床工作流程、护理运营、平台基础设施和应用人工智能的交汇点。你将识别智能系统可以减少摩擦、提高决策质量，并帮助团队在正确的时间采取正确的行动的领域。你将塑造人、AI代理和底层系统安全有效地协作的体验——不是通过添加AI作为功能，而是通过从一开始就重新思考当具备强大AI能力时护理工作流程应如何运作。
你将与临床医生、护理运营人员、工程、设计、数据、AI/ML、安全、法律和高级产品负责人紧密合作。你们将共同建立基础，使AI驱动的功能能够在各个服务线中扩展，同时保持临床判断、适当的人员监督、隐私、安全和信任。
这是一个具有广泛跨职能范围的资深个人贡献者职位。你将在一个模糊的空间中确立方向，权衡平台利用与短期交付之间的取舍，并将分散的从业者需求转化为连贯的产品策略和路线图。
关于Included Health
Included Health是一家新型的医疗保健公司，提供整合的虚拟护理和导航服务。我们的使命是为每个人提升医疗标准。我们打破障碍，为每个社区中的每个人提供高质量的护理——无论他们处于健康旅程的哪个阶段，需要哪种类型的护理，从急性到慢性，行为到身体。我们为会员提供护理指导、倡导和个性化的虚拟及面对面护理，涵盖日常和紧急护理、初级护理、心理健康和专科护理。一切皆包含其中。了解更多信息，请访问 includedhealth.com。
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Included Health是一家平等机会雇主，在招聘时不考虑种族、肤色、宗教、性别、性取向、国籍、年龄、残疾、基因或任何联邦、州或地方法律禁止的其他因素。Included Health根据旧金山的相关规定，考虑所有符合条件的有逮捕或定罪记录的申请人。
查看英文原文
Included Health is building an AI-native Care Platform that helps clinicians and care teams deliver higher-quality care with less administrative burden. We are looking for a Staff Product Manager to define and lead the product strategy for the tools that practitioners use every day across Clinical and Care.
This role sits at the intersection of clinical workflows, care operations, platform infrastructure, and applied AI. You will identify where intelligent systems can remove friction, improve decision quality, and help teams act on the right information at the right time. You will shape experiences in which people, AI agents, and underlying systems work together safely and effectively—not by adding AI as a feature, but by rethinking how care workflows should operate when capable AI is part of the product from the start.
You will partner closely with clinicians, care operators, Engineering, Design, Data, AI/ML, Security, Legal, and senior product leaders. Together, you will build the foundations that allow AI-enabled capabilities to scale across service lines while preserving clinical judgment, appropriate human oversight, privacy, safety, and trust.
This is a Staff-level individual contributor role with broad, cross-functional scope. You will establish direction in an ambiguous space, make tradeoffs across platform leverage and near-term delivery, and turn a fragmented set of practitioner needs into a coherent product strategy and roadmap.
About Included Health
Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at includedhealth.com.
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Included Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.
Responsibilities
- Define the vision, strategy, and roadmap for AI-native Clinical and Care Tools in the Care App.
- Reimagine practitioner workflows using AI for contextual assistance, summarization, intelligent task orchestration, recommendations, documentation, and agent-assisted execution.
- Decide what to automate, augment, delegate to an AI agent, or keep human-led based on user value, clinical risk, and operational constraints.
- Partner with clinicians, Engineering, AI/ML, Design, Data, Legal, Security, and Compliance to build trustworthy, reusable capabilities across service lines.
- Establish evaluation, monitoring, human-oversight, and launch frameworks for AI-enabled experiences, including quality, safety, reliability, adoption, and workflow outcomes.
- Lead products from discovery through launch and iteration, creating alignment, driving adoption, and improving outcomes through research, analytics, and real-world feedback.
Qualifications
- 5+ years of product management experience, or equivalent experience leading complex product and platform initiatives
- Experience defining and shipping AI-enabled, automation, workflow, or platform products for clinicians, care teams, expert users, or operational teams.
- Ability to partner deeply with technical teams on data, APIs, architecture, integrations, reliability, observability, permissions, security, and cost.
- Experience in clinical, care-delivery, healthcare operations, or another high-stakes domain, with comfort navigating privacy, compliance, auditability, and human oversight.
- Experience building reusable platform capabilities across multiple products, workflows, or service lines in a startup or scaling environment.
- Demonstrated ability to lead through influence, communicate clearly, and turn ambiguity into strategy and shipped outcomes.