客户经理

Job Description:

We believe in bold ideas, diverse perspectives, and the drive to transform knowledge into impact. Here, your curiosity fuels progress, your voice shapes innovation, and your ambition helps redefine what’s possible within science and learning. We are a culture that obsesses over impact, challenges, and drives what’s next to power infinite possibilities for our customers, colleagues and society at large.
About the Role:
Have a passion for making a difference in hundreds of thousands of college-level students' education, careers, and lives. zyBooks, a Wiley brand, produces interactive online learning content that replaces college-level textbooks, homework, and even programming lab assignments. We offer the excitement of a young, energetic startup environment with a masterfully engineered platform and high-demand content for the STEM college market. We are dedicated to college students' success worldwide, providing courseware to more than 1.1 million students in over 1,200 academic institutions.
The Account Executive is responsible for driving sales, nurturing leads and managing customer relationships at higher education institutions in the US in the computer science/engineering/mathematics line of our business. The Account Executive works remotely and owns/manages the customer-facing selling, service, training, and support activities of an assigned territory between typically 50-100 accounts.
Job Responsibilities:
• Drive high-growth new business sales and market share in the territory
• Retain and grow renewals revenue, leveraging those relationships to nurture established accounts across the curriculum
• Develop Sales Processes and effectively communicate those processes to the sales region
• Plan and execute assigned territory call plan strategies using a calendarized sales playbook to optimize daily and weekly contact metrics for their territory
• Develop thorough account plans for all strategic customers
• Use Salesforce to manage customer relationships, record sales activities, and develop and manage an active qualified pipeline for forecasting purposes
• Relate our company and products’ story and positioning, including essential course product knowledge
• Work as a team player within the sales region and team structure and contribute to the organization’s culture of collaboration and inclusivity across functional areas
Required Qualifications:
• BS/BA Degree

• 3-4 years in a related field sales position, experience in EdTech Sales and selling to STEM college-level instructors is a plus
• • Experience planning, selling, and presenting and giving demonstrations of technology products and services
• • Business application software: Microsoft Suite, Google Suite, CRM knowledge (Preferably Salesforce.com)
• • Self-motivated and a history of taking initiative, working independently and remotely
• • Excellent communication skills, verbal and written

We power infinite possibilities.

For more than 200 years, we've transformed knowledge into discoveries that shape the world. Today, our global team of innovators, creators, and experts is driving what's next in science, education, and publishing—creating impact that reaches everywhere.
We're not just observers of progress. We're the ones accelerating scientific breakthroughs, advancing learning, and sparking innovation that redefines entire fields and improves lives.

Here, your talent matters. Your ideas have room to grow. And your work creates breakthroughs that can change everything.

Wiley is an equal opportunity/affirmative action employer. We evaluate all qualified applicants and treat all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, genetic information, or based on any individual's status in any group or class protected by applicable federal, state or local laws. Wiley is also committed to providing reasonable accommodation to applicants and employees with disabilities. Applicants who require accommodation to participate in the job application process may contact for assistance.
We are proud that our workplace promotes continual learning and internal mobility. We offer meeting-free Friday afternoons allowing more time for heads down work and professional development, and through a robust body of employee programing we facilitate a wide range of opportunities to foster community, learn, and grow.

We are committed to fair, transparent pay, and we strive to provide competitive compensation in addition to a comprehensive benefits package. The range below represents Wiley's good faith and reasonable estimate of the base pay for this role at the time of posting roles in the United Kingdom, Canada, USA, Austria, Czechia, Denmark, France, Greece, Italy, Netherlands, Romania, or Spain. It is anticipated that most qualified candidates will fall within the range, however the ultimate salary offered for this role may be higher or lower and will be set based on a variety of non-discriminatory factors, including but not limited to, geographic location, skills, and competencies.

When applying, please attach your resume/CV to be considered.
Salary Range:
63,500.00 USD to 94,166.66 USDOriginally posted on Himalayas