项目经理
Project Manager
关于Technosylva
Technosylva是全球领先的野火和极端天气风险缓解软件公司。该公司市场领先的解决方案，通过人工智能和机器学习能力增强，为电力公用事业、保险和政府机构客户提供实时和预测性洞察。
Technosylva在过去26年中提供了关键解决方案。2022年，公司在TA Associates（一家领先的成长型私募股权公司）投资下进入显著增长和转型期，员工规模扩大到约225人，并在超过10个国家提供其产品。2024年，全球领先的成长型投资者General Atlantic宣布对Technosylva进行战略增长投资，以支持公司实现其使命。
职位概述
项目经理将与客户交付团队、产品经理、实施负责人和其他项目经理紧密合作，在跨多个时区的动态环境中应用传统的项目管理方法，协调Technosylva订阅软件产品的交付和实施。需要有管理里程碑、可交付成果和利益相关者沟通的经验。
职责
- 对成功客户项目的全生命周期（销售到客户支持/客户成功）负责，包括新实施、更新、变更请求等。
- 与并领导Technosylva团队成员制定项目计划和时间表，识别项目任务，并协调项目可交付成果和结果的完成。
- 协调Technosylva技术团队和客户的计划和可交付成果里程碑。
- 支持Technosylva高级管理层和项目负责人维护项目计划，并向管理层、项目负责人和客户传达项目里程碑的状态、即将交付的内容、依赖关系以及风险和问题。
- 使用公司批准的软件（如Microsoft Office、Google Docs、Notion和Jira）协调和规划项目和任务。
- 识别跨项目和客户的项目、可交付成果和软件发布冲突，支持Technosylva高级管理层修订项目计划，并根据需要与客户沟通。
- 主动寻找在项目管理流程和部署管道中实施改进的机会。
- 使用项目管理最佳实践的方法和技巧来衡量项目绩效。
- 密切协作
查看英文原文
About Technosylva
Technosylva is a global leader in wildfire and extreme weather risk mitigation software. The Company’s market-leading solutions, enhanced by AI and machine learning capabilities, provide real-time and predictive insights to support electric utility, insurance and government agency customers.
Technosylva has provided critical solutions for the past 26 years. In 2022 the organization entered a period of significant growth and transformation with investment from TA Associates, a leading growth PE firm, scaling to about 225 employees and offering its product in over 10 countries. In 2024 General Atlantic, a leading global growth investor, announced a strategic growth investment in Technosylva to support the company in its mission.
Role Overview
The Project Manager will work closely with the customer delivery team, product managers, implementation leads and the other project managers in a dynamic environment across multiple time zones applying conventional project management methods to coordinate the delivery and implementation of Technosylva’s subscription software products. Experience with managing milestones, deliverables, stakeholder communication is required.
Responsibilities
- Be accountable for the full life cycle of successful customer projects (Sales to Customer Support/Customer Success) including new implementations, updates, Change Requests and other.
- Work with and lead Technosylva team members to develop project plans and timelines, identify project tasks, and coordinate completion of project deliverables and outcomes.
- Coordinate timelines and deliverable milestones with the Technosylva technical teams and customers.
- Support Technosylva senior leadership and project leads with maintaining project schedules and communicating status of project milestones, upcoming deliverables, dependencies, and risks and issues with leadership, project leads and clients.
- Coordinate and plan projects and tasks using company approved software, such as Microsoft Office, Google Docs, Notion and Jira.
- Identify project, deliverable, and software release conflicts across projects and clients, supporting Technosylva senior leadership to revise project schedules and communicate with clients as needed.
- Proactively seek opportunities to implement improvements in the project management process and deployment pipeline.
- Measure project performance using project management best practices methodology and techniques.
- Closely collaborate with clients, assuring project success and customer satisfaction.
- Provide leadership by motivating team members to meet project goals, adhering to their responsibilities and project milestones.
- Work with Technosylva senior management and product leads to identify project opportunities and provide custom solutions to meet client needs.
- Support Technosylva senior management with strategic planning.
Requirements
Required
- Project management experience in a SaaS company, with a track record of delivering complex initiatives on time and within budget.
- Experience working in wildland fire, forestry, electric utilities or related discipline.
- Experience with project management software programs such as Smartsheets, Notion and Jira (or equivalent).
- Proficiency utilizing the MS Office Suite and Google Apps.
- Problem-solving ability with excellent verbal, written, and presentation skills.
- Demonstrated success in working remotely, successfully completing multiple complex projects simultaneously on time and within budget.
- Well organized, self-motivated, upbeat, creative, resourceful and accountable.
- Demonstrate strong leadership, management, and collaboration qualities.
Preferred
- Experience managing or utilizing the Agile development process.
- Formal project management training.
- Bachelor’s degree in a technical field such as engineering, computer science, and/or natural science.
- Valid PMP designation from the Project Management Institute (PMI) is an asset.
Originally posted on Himalayas