运营与系统分析师
Operations & Systems Analyst
职位概述
Operations & Systems Analyst 是 Game Plan Tech 内部运营的连接纽带。该职位负责管理公司的内部工具生态系统，确保数据准确可靠，在 Notion 中维护公司知识库，并提供仪表盘和报告以帮助管理层做出明智决策。这是一个高可见度、高影响力的个人贡献者职位，位于运营、数据和技术的交汇点。
主要职责
系统与工具管理
- 负责、维护并优化公司的核心内部平台，包括申请人跟踪系统、ERP 和内部网/知识库。
- 作为每个平台的内部联系人和专家，包括管理用户访问权限、配置和供应商关系。
- 识别跨工具的集成机会和流程改进，以减少手动工作并提高数据流效率。
- 根据公司运营需求的变化评估并引入新工具。
我们使用的工具：
- Greenhouse
- Notion
- Smartsuite
- Unanet
- Hubspot（或其他 CRM 工具）
- Google Workspace
- Gitlab
数据准确性与治理
- 在内部系统中建立并维护数据验证和质量控制流程。
- 定期审核记录、项目数据、合同信息和招聘流程，确保准确性。
- 制定并执行数据录入标准和操作规程，从源头上减少错误。
- 与财务、人力资源和项目管理团队合作，快速解决数据差异问题。
Notion 知识库与内部网
- 构建并维护一个结构清晰、易于导航的协作空间，作为公司的单一真实信息源。
- 设计并管理重复性公司流程的模板，包括入职、项目启动、操作规程和会议笔记。
- 确保内部网中的公司信息及时、准确且组织一致。
- 对员工进行有效使用方面的培训和支持。
报告与分析
- 构建并维护展示招聘、人员配备、项目绩效和财务关键指标的操作仪表盘。
- 为管理层生成定期和临时报告。
- 将原始运营数据转化为清晰、可操作的见解。
- 为首席执行官和部门主管提供数据驱动的分析，支持战略决策。
任职要求
- 3 年以上在业务运营、系统管理或数据分析师岗位的工作经验。
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Role Overview
The Operations & Systems Analyst is the connective tissue of Game Plan Tech's internal operations. This person owns our internal tool ecosystem, ensures our data is accurate and trustworthy, maintains our company knowledge base in Notion, and delivers dashboards and reports that help leadership make informed decisions. This is a high-visibility, high-impact individual contributor role that sits at the intersection of operations, data, and technology.
Key Responsibilities
Systems & Tool Management
- Own, maintain, and optimize the company's core internal platforms including the Applicant Tracking System, ERP, and intranet/knowledge base.
- Serve as the internal point of contact and subject matter expert for each platform, including managing user access, configurations, and vendor relationships.
- Identify integration opportunities and workflow improvements across tools to reduce manual work and improve data flow.
- Evaluate and onboard new tools as the company's operational needs evolve.
Tools we use:
- Greenhouse
- Notion
- Smartsuite
- Unanet
- Hubspot (or other CRM tools)
- Google Workspace
- Gitlab
Data Accuracy & Governance
- Establish and maintain data verification and quality control processes across internal systems.
- Conduct regular audits of records, project data, contract information, and recruiting pipelines to ensure accuracy.
- Develop and enforce data entry standards and SOPs to minimize errors at the source.
- Partner with Finance, HR, and Program Management to resolve data discrepancies quickly.
Notion Knowledge Base & Intranet
- Build and maintain a structured, navigable collaboration workspace that serves as the company's single source of truth.
- Design and manage templates for recurring company processes including onboarding, project kickoffs, SOPs, and meeting notes.
- Ensure company information in the Intranet is current, accurate, and consistently organized.
- Train and support staff on effective usage.
Reporting & Analytics
- Build and maintain operational dashboards that surface key metrics across recruiting, staffing, project performance, and financials.
- Generate recurring and ad hoc reports for leadership
- Translate raw operational data into clear, actionable insights.
- Support the CEO and department heads with data-driven analysis for strategic decisions.
Required Qualifications
- 3+ years of experience in a business operations, systems administration, or data analyst role.
- Hands-on experience with Unanet or a comparable government contracting ERP system.
- Proficiency with template building, database design, and workspace organization.
- Experience with work management platforms (Airtable, Monday.com, etc.).
- Strong data analysis skills with demonstrated ability to build dashboards and reports.
- High attention to detail and a track record of maintaining data accuracy across complex systems.
- Excellent written and verbal communication skills; able to document processes clearly.
- U.S. Citizenship required.
Preferred Qualifications
- Experience working in a federal government contracting environment (SDVOSB, WOSB, or similar).
- Familiarity with DCAA compliance requirements and how they affect timekeeping and ERP configuration.
- Experience with Power BI, Tableau, or similar business intelligence tools.
- Background in revenue operations (RevOps) or business systems analysis.
- Experience supporting or scaling a high-growth company (startup to growth stage).
- Public Trust clearance or prior ability to obtain.
What Success Looks Like
In your first 90 days, you will have conducted a full audit of our core platforms, identified the top data quality issues, and delivered a prioritization plan to address them. Our Notion workspace will be organized and actively used by the team. Within six months, leadership will have reliable dashboards they check regularly, and you will be seen company-wide as the go-to person for anything related to our internal systems and data.
Why Game Plan Tech?
Join a dynamic and growing team at Game Plan Tech, dedicated to empowering public sector organizations with best-in-class Google solutions. We foster a collaborative environment where you can make a significant impact, drive innovation for our clients, and advance your career. Game Plan Tech is an equal opportunity employer committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all individuals, regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by applicable federal, state, or local law. We value diversity and are committed to ensuring a respectful, inclusive, and supportive environment for all employees, contractors, and applicants. If you require reasonable accommodation during the application process or employment, please contact .
Originally posted on Himalayas