高级总监,人才招聘与培养规划,运营与采用
Senior Director, Talent Acquisition & Development Planning, Operations & Adoptio
职位简介
负责领导学习专业团队,管理企业合规、监管及产品认证培训组合,同时负责顾问资质和专业资格项目的策略与执行。领导推动整个现场人才招募与发展的举措,包括NM大学的启动和持续执行。作为人才招募与发展的部门领导团队的整合者,支持年度业务运营计划和费用管理。
工作职责
- 领导运营学习和/或培训团队,对全面的人员主管职责负责,有效管理矩阵式和直接下属团队,确保执行与学习体验相关的战略和交付成果。对打造提供世界级学习体验的团队文化和环境负责。
- 识别并推动总部和现场运营中各功能和部门层面的学习和绩效支持需求与能力,通过与跨职能的现场和总部学习团队合作,建立并维护长期战略并加以执行。
- 与总部和现场的高管、部门负责人和总监进行沟通,以有效支持业务不断变化的需求。
- 在构建相关且及时的模块化混合学习和绩效支持解决方案方面提供领导和指导,以满足业务需求。
- 建立关键绩效指标,监控并评估与基准目标和预期目标相关的绩效和趋势。与关键利益相关者分享绩效进展,以持续监控进度、评估业务影响,并使领导者能够就员工发展投资的方向和方式做出明智决策。
- 与功能和部门领导合作,在持续学习和改进环境中优先考虑学习和绩效支持需求。
- 通过全面的测量策略,确保所有学习资产的有效运作,并在学习解决方案中平衡交付模式。倡导新的学习策略和解决方案,并确保学习资产的有效实施、交付和质量。
- 在组织效能、绩效管理等方面提供思想领导力,
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About the Job
Leads team of learning professionals responsible for enterprise compliance, regulatory and product qualification training portfolio along with the strategy and execution of advisor credentialing and professional designations program. Leads the teams responsible for driving overall adoption of Talent Acquisition & Development initiatives across the field including the launch and ongoing execution for NM University. Serves as an integrator for the Talent Acquisition & Development division leadership team to support annual business operational planning and expense management.
What You'll Do
- Leads the operations learning and/or training teams, accountable for a full range of people leader responsibilities to effectively manage a matrixed and direct report team that executes on strategy and deliverables related the learning experience. Accountable for creating the culture and environment for a team that delivers world class learning experiences.
- Identifies and drives functional and department-level learning and performance support needs and capabilities across operations in the home office and field, partnering with cross functional field and home office learning teams by building and maintaining a long-term strategy and executing on it.
- Interfaces with executives, department heads and directors across the home office and field to effectively support the evolving needs of the business.
- Provides leadership and direction in the build out of relevant and timely modular blended learning and performance support solutions to meet the business needs.
- Establishes key performance metrics, monitors and assesses performance and trends relative to baseline and targeted goals. Shares performance progress with key stakeholders in order to continuously monitor progress, assess business impact and enable leaders to make informed decisions about where and how to invest in employee development.
- Collaborates with functional and department leadership to prioritize learning and performance support needs in a continuous learning and improvement environment.
- Ensures the effective performance of all learning assets and balancing delivery modalities within learning solutions through a comprehensive measurement strategy. Champions new learning strategies and solutions and ensures effective implementation, delivery, and quality of learning assets.
- Provides thought leadership on the importance of organizational effectiveness, performance management, talent management, change management and knowledge management initiatives in support of identified strategic objectives.
What You'll Bring to the Role
- Bachelor's degree in Business, Education or a related field or an equivalent combination of professional related work experience.
- Minimum of 8-10 years of progressively responsible work experience to include a minimum of 5-7 years business or learning experience, either within Operations or Technology, with demonstrated ability to identify and drive business goals, objectives and key performance expectations.
- Strategic thinker who is able to balance current challenges and future possibilities and create strategic focus in an actionable manner for the business.
- Demonstrated ability to lead others through change in a fast paced, matrixed organization.
- Strong consulting skills; including the ability to lead, direct, negotiate and influence with and without direct authority at all levels of an organization.
Skills You Have
- Accountability - Holds self and their direct reports accountable for measurable, high-quality, timely, and cost-effective results, delivery, and execution. Determines objectives, sets priorities, delegates work to direct reports, and accepts responsibility for mistakes.
- Change Adaptability - Becomes adaptable in response to continual changes; shows an openness to new ways of working, new methods, work-in-progress improvements and changes and seamlessly navigates the changing business environment and adjusts behavior as appropriate to the situation.
- Business Influence - Collaborates, communicates and influences direct reports, stakeholders, and other business functions based on understanding of the marketplace, organizational needs, and the client as a people manager.
- CrossFunctionalPartnering &Planning - Facilitates collaboration, communication, coordination, and planning with individuals and teams from different functions within the organization, and who have different areas of expertise, to achieve common goals.
- Interpersonal Savy - Relates well to all kinds of people inside and outside of the organization. Builds appropriate rapport, constructive and effective relationships. Uses diplomacy and tact and diffuses high-tension situations comfortably.
- Learning Agility & Critical Thinking - Pursues learning and obtains knowledge continuously in relevant fields, methods, or technologies in current and future practices; continuously utilizes critical thinking to identify opportunities, execute solutions, and measure impact to constantly improve existing practices and processes based on feedback, lessons learned, and market trends.
Compensation Range:
Pay Range - Start:
$160,000.00Pay Range - End:
$240,000.00Geographic Specific Pay Structure:
Structure 110:
Structure 115:
We believe in fairness and transparency. It’s why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you’re living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more.
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Northwestern Mutual is an equal opportunity employer that welcomes talented individuals of all backgrounds. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.
Originally posted on Himalayas