远程工作雷达

学习管理系统管理员

Learning Management Systems Administrator

职能支持限定地区（需当地身份）
公司Terrestris
薪资未公开
工作地点United States
地域资格限定地区（需当地身份）
时区要求日间重叠约 9 小时，基本正常作息
用工类型Full Time
发布时间昨天
数据来源Himalayas
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注意地域限制：该职位明确限定在 United States 招聘。如果你是位于中国大陆的求职者，通常需要当地工作身份才能投递，或需与雇主确认是否接受独立合同（Contractor）形式合作。

你是否在寻找一个挑战？寻找一个创新的组织和学习与职业发展的机会？我们可以帮助！我们正在寻找一位学习管理系统管理员，以支持联邦贸易委员会。

我从未听说过Terrestris。你们是做什么的？

在Terrestris，我们通过技术提升人类表现，从而实现更好的任务成果。我们通过透明度建立牢固的客户和团队关系，并努力创造一个让团队展现卓越的环境。通过发现、开发和整合新想法，我们提供难忘的服务。秉承美国海军陆战队的价值观——荣誉、勇气和奉献，Terrestris致力于通过帮助政府变得更高效和有效，为美国人民提供非凡的价值。

那么，Terrestris的学习管理系统管理员将做些什么？

作为学习管理系统管理员，您将负责联邦贸易委员会（FTC）学习管理系统（LMS）eTrain2在Cornerstone平台上的功能和技术操作、增强和维护，以及管理其使用的流程和标准。该LMS支持所有关键任务领域的培训，您将负责设计并应用适当的流程和业务流程，以确保符合相关标准和FTC业务需求的培训数据被记录和维护。您将协调LMS的开发和运营，遵循FTC的技术标准和流程，并担任该应用的指定安全官（DSO）。

学习管理系统管理员的一天通常会是什么样子？

您将负责：

  • LMS运行与维护：
  • 管理LMS的日常运行，确保功能、可靠性和用户可访问性。
  • 配置系统设置、权限、角色和层级，以满足组织需求。
  • 对LMS平台进行定期更新、补丁和升级。
  • 作为LMS日常运营和终端用户支持的主要联系人。
  • 维护和监控系统性能。
  • 与团队、讲师和供应商合作，确保LMS的最佳使用。
  • 识别流程和质量改进，就使用情况、缺陷和改进建议提供建议。
  • 监控每月发布内容，了解即将进行的系统变更和部署。
查看英文原文

Are you looking for a Challenge? Looking for an innovative organization and the opportunity to learn and grow professionally? We can help! We are seeking a Learning Management Systems Administrator to support the Federal Trade Commission.

I’ve never heard of Terrestris. What do you do?

At Terrestris, we leverage technology to create better mission outcomes through better human performance. We form strong client and team relationships through transparency and strive to create an environment where our team can let their excellence shine through. By finding, developing, and incorporating new ideas, we provide memorable services. Rooted in the USMC values of honor, courage, and commitment, Terrestris seeks to deliver extraordinary value to the American people by helping the Government become more efficient and effective.

So, what will the Learning Management Systems Administrator at Terrestris do?

As the Learning Management Systems Administrator, you will have primary responsibility for the functional and technical operation and enhancement and maintenance of FTC’s Learning Management Systems (LMS) eTrain2 operating on the Cornerstone platform, and the processes and standards governing its use. The LMS supports training across all mission critical areas, and you will be responsible for designing and applying appropriate workflows and business processes to ensure that required training data is captured and maintained in accordance with applicable standards and FTC business requirements. You will coordinate LMS development and operations adhering to FTC’s technology standards and processes and serve as the designated security officer (DSO) for the application.

What does a typical day look like for the Learning Management Systems Administrator?

You will be responsible for:

  • LMS Operations and Maintenance:
  • Manage day-to-day operations of the LMS, ensuring functionality, reliability, and accessibility for users.
  • Configure system settings, permissions, roles, and hierarchies to meet organizational needs.
  • Perform regular updates, patches, and upgrades to the LMS platform.
  • Primary point of contact for LMS daily operations and end-user support.
  • Maintains and monitors system performance.
  • Partner with the team, instructors, and vendors to ensure optimal use of the LMS.
  • Identify process and quality improvements, providing feedback on usage, defects, and enhancements.
  • Monitor monthly releases for upcoming system changes and deployments.
  • User Management:
  • Create, update, and deactivate user accounts as necessary.
  • Monitor and troubleshoot user access issues, ensuring timely resolution.
  • Provide guidance and technical support to end-users, instructors, and course designers.
  • Generate and analyze user activity reports to identify engagement trends or system issues.
  • Create and manage user structures including the creation of user groups and learning cohorts.
  • Manages course enrollment including progress tracking.
  • Course Management:
  • Publish and archive online or blended learning solutions, assign training curricula, and add and delete resources.
  • Manage the course asset library.
  • Populate course information and assign learners.
  • Develop and update standardized tools and reporting for ongoing access to learning information; generate standard and custom reports.
  • Analyze reporting data and recommend strategic direction to Chief Learning Officer, technical managers, or others, as appropriate.
  • Create and manage the overall course structure and set up course programs based on specifications from the instructional designer.
  • Manage tracking of course revisions and history.
  • Build online assessments and evaluations in LMS for courses.
  • Manage relationship with third party vendors and facilitate the successful linkage of courses to FTC’s LMS.
  • Assign and manage learning paths, certifications, and compliance training.
  • Troubleshooting:
  • Provide troubleshooting assistance for users regarding logging in to the LMS and accessing courses.
  • Troubleshoot and resolve issues relating to system functionality and software systems.
  • Serve as point of escalation for support issues, which may include interaction with LMS vendor and other vendor support services.
  • Work with the instructional technologist and instructional designers to troubleshoot and resolve technical issues related to accessing the LMS and course content.
  • Reporting and Analytics:
  • Develop and generate custom reports on user progress, course completion, and compliance.
  • Provide data insights to support organizational learning strategies.
  • Documentation and Training:
  • Develop and maintain standard operating procedures (SOPs) and user guides for the LMS.
  • Conduct training sessions for users, administrators, and course creators on LMS functionality.
  • Document system changes, configurations, and integrations for reference.

What qualifications do you look for?

You might be the systems administrator we’re looking for if you have:

  • Certification as a Cornerstone Administrator.
  • A minimum of 3 years’ experience as a Cornerstone LMS administrator working within the government sector.
  • Technical skills including troubleshooting, and understanding of directory, file structures, and systems.
  • The ability with course design and development.
  • The ability to troubleshoot and resolve technical issues.
  • The ability to collaborate with others at all levels of the organization as well as vendors.
  • Customer service skills and a responsive attitude.
  • Strong oral and written communication skills; ability to communicate complex technical concepts in layman’s terms.

What kind of benefits does Terrestris Offer?

We offer outstanding benefits including health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, and work-life programs. Our award programs acknowledge employees for exceptional performance and superior demonstration of our service standards. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in our benefit programs. Other offerings may be provided for employees not within this category.

Terrestris is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status. Applicants must be authorized to work in the U.S.

DILBERT © 2018 Scott Adams. Used By permission of ANDREWS MCMEEL SYNDICATION. All rights reserved.

Originally posted on Himalayas

本页面信息整理自 Himalayas，版权归原发布方所有。职位可能随时关闭，投递请以原始页面为准。 本站只做信息聚合展示，不参与招聘流程，也不向求职者收取任何费用。

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