企业技术项目经理
Enterprise Technical Project Manager
Redox 正致力于通过有用的数据加速医疗行业的转型。Redox Engine 是一个灵活的互操作性平台,连接并推动实时医疗数据交换。只需一次连接,数据就可以在不断扩展的 12,000+ 系统和组织网络中进行编排,包括 100+ 电子健康记录系统(EHR)。Redox 每月处理超过 12 亿条消息,覆盖我们的医疗科技供应商、医疗机构、保险公司、EHR 和生命科学客户。
机会与影响
随着客户实施数量的增长和单个项目技术复杂性的增加,Redox 需要一名专职的技术项目经理来负责我们最复杂的集成项目的全流程交付。该职位位于项目执行和技术协调之间,是 Engineering、Implementation 和 Product 与客户和合作伙伴之间的纽带。你将把技术需求转化为执行计划,保持跨职能团队的同步,并确保项目按时、按范围、按预算上线——同时建立报告和流程严谨性,使整个团队能够实现规模化。
职位职责:
负责复杂技术实施项目的全流程交付——包括客户集成、多系统数据共享用例和跨团队平台工作——从启动到上线。
将技术需求和范围(如工作说明书所述)转化为清晰的执行计划、时间线和资源分配。
作为 Engineering/Implementation、Product 和面向客户的团队之间的主要协调人,确保准确的交接和对范围的共同理解,包括潜在的扩展机会及其技术需求。
识别、跟踪和缓解项目风险;主动解决障碍并在需要时升级问题。
管理并报告预算、可计费工时和项目状态给内部利益相关者和客户。
负责项目文档:工作说明书和范围变更、问题日志、状态报告以及时间和发票跟踪。
与所有层级的利益相关者进行清晰且持续的沟通,主动设定和管理期望。
持续改进项目管理流程和工具;记录经验教训,以便其他 Redoxer 能够应用到未来的项目中。
与 Product 和 Engineering 合作,在交付过程中收集需求和增强请求。
查看英文原文
Redox is on a mission to accelerate healthcare’s transformation with useful data. Redox Engine, a flexible interoperability platform, connects and powers real-time healthcare data exchange. With just one connection, data can be orchestrated across a growing network of 12,000+ systems and organizations, including 100+ electronic health record systems (EHRs). Redox processes over 1.2 billion messages per month across our health tech vendor, provider, payer, EHR, and life sciences customers.
Opportunity & Impact
As customer implementation volume grows and individual projects become more technically complex, Redox needs a dedicated Technical Project Manager to own delivery of our most demanding integration projects end to end. This role sits between project execution and technical coordination, serving as the connective tissue between Engineering, Implementation, and Product on one side and customers and partners on the other. You'll translate technical requirements into execution plans, keep cross-functional teams aligned, and ensure projects launch on time, in scope, and on budget — while building the reporting and process rigor that lets the broader team scale.
Job Responsibilities:
Own end-to-end delivery of complex, technical implementation projects - including customer integrations, multi-system data-sharing use cases, and cross-team platform work - from kickoff through go-live.
Translate technical requirements and scope (as defined in the Statement of Work) into clear execution plans, timelines, and resourcing.
Serve as the primary point of coordination between Engineering/Implementation, Product, and customer-facing teams, ensuring accurate handoffs and shared understanding of scope, including potential expansion opportunities and their technical requirements.
Identify, track, and mitigate project risks; proactively resolve blockers and escalate when needed.
Manage and report on budget, billable hours, and project status to internal stakeholders and customers.
Own project documentation: SOWs and scope changes, issues logs, status reports, and time/invoice tracking.
Communicate clearly and consistently with stakeholders at all levels, setting and managing expectations proactively.
Continuously improve project management process and tooling; document lessons learned so other Redoxers can apply them to future projects.
Partner with Product and Engineering on requirements gathering and enhancement requests surfaced during delivery.
Required Skills & Experience:
3–6+ years of experience in technical or SaaS project management, with a track record of delivering complex projects on time and on budget.
Comfort working with APIs, data models, and integration workflows — you don't need to write code, but you understand how systems fit together.
Exceptional written and verbal communication skills, including with technical and non-technical stakeholders.
Strong risk identification, problem-solving, and decision-making skills.
Ability to manage multiple concurrent projects in a fast-paced, dynamic environment.
Preferred Skills & Experience:
Experience in healthcare data, health tech, or integration environments (FHIR, HL7, CCD, etc.).
Experience with EHR systems or other healthcare IT platforms.
PMP, PMI-ACP, or other relevant project management certification.
Experience leading projects in a startup, remote-first, or high-growth environment.
Specific Software Platform/Tools Required and/or Preferred:
Preferred: Asana, Salesforce, Jira/Atlassian, Omni, Vitally
Benefits & Perks
• 100% remote first culture (must be based in the US)
• Unlimited Flexible Time Off
• 15+ Observed Holidays
• Rest & R^Charge days (guaranteed a 3-day weekend each month)
• R^Charge (6 weeks paid sabbatical + stipend)
• 401k match 50% for up to 8% on Day 1
• Medical/Dental/Vision Benefits on Day 1
• HSA & FSA, Life, Disability, Medical Travel & Employee Assistance Program
• Paid Parental Leave (16 weeks)
• Productivity Stipend & Wellness Fund
• Redox Issued MacBook
• Virtual and/or in-person Team & Company Events
• Stock Options
• Employee Referral Bonus Program
About Redox - Take a look here: https://youtu.be/4OjENXR6UXA
What We Do
Healthcare organizations and technology vendors connect to Redox once, then authorize what data they send to and receive from partners through a centralized hub. Redox's cloud-based platform is vendor and standards-agnostic and enables the secure and efficient exchange of healthcare data.
This approach eradicates the need for point-to-point integrations and accelerates the discovery, adoption, and distribution of patient and provider-facing technology solutions. With hundreds of healthcare organizations and technology vendors exchanging data today, Redox represents the largest interoperable network in healthcare. Learn how you can leverage the Redox platform at www.redoxengine.com.
Other Stuff About Us
Redox is an EEO company. We fully support the diversity of our team. As part of our ongoing work to build more diverse teams at Redox, you will be asked to complete a voluntary EEO survey when applying. This survey is anonymous, we cannot link your application record with your survey responses. We request that you complete this voluntary survey as we run monthly reports for each team which provides data for diversity in terms of gender and ethnic background in our Applicants and our Hired Redoxers. We take this data very seriously and appreciate your willingness and time to complete this step in the process.
Successful candidates must be eligible to be employed in the U.S. and must reside & work in the continental U.S.
Thank you for your interest in Redox!
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