技术账户执行官
Technical Account Executive
Redox致力于通过有用的数据加速医疗行业的转型。Redox Engine是一个灵活的互操作性平台，连接并推动实时医疗数据交换。只需一个连接，数据就可以在不断扩展的12,000多个系统和组织网络中进行协调，包括100多个电子健康记录系统（EHR）。Redox每月处理超过12亿条消息，覆盖我们的医疗科技供应商、提供者、支付方、EHR和生命科学客户。
机会与影响
作为技术客户经理，你将在销售策略和技术架构的交汇点上担任一个独特且高杠杆的角色。你是一位混合型运营人员——既是战略成交者，又是系统架构师，能够在没有传统“安全网”的情况下处理复杂的医疗数据对话。
你将负责整个销售生命周期，从最初的工程技术探索到最终合同执行。与传统销售角色不同，你将独立地定义集成流程，映射数据需求（HL7、FHIR、X12），并与工程负责人建立技术信任。你将处于前线，作为潜在合作伙伴的首要联系人，负责解释“如何工作”和“如何扩展”。
职位职责
管理中型企业及企业客户的完整销售周期，从初步接触到最后成交。
进行深入的技术探索，了解潜在客户的数据环境、EHR布局和产品架构。
独立定义和设计技术解决方案和集成流程，在大多数交易中减少对解决方案工程团队的支持需求。
创建并展示针对特定客户用例的高影响力技术演示和架构图。
在你的指定区域内建立并维护合格的潜在客户管道。
与产品和工程团队合作，提供市场反馈并处理罕见的、高度复杂的边缘技术需求。
深入了解竞争格局，并在市场中阐述Redox的技术优势。
与技术（CTO、工程副总裁）和业务（CEO、采购）利益相关者进行沟通和谈判。
在我们的CRM中管理、跟踪并报告所有销售活动和技术方案文档。
与客户成功和实施团队跨职能协作，确保从“成交”到“交付”的无缝过渡。
查看英文原文
Redox is on a mission to accelerate healthcare’s transformation with useful data. Redox Engine, a flexible interoperability platform, connects and powers real-time healthcare data exchange. With just one connection, data can be orchestrated across a growing network of 12,000+ systems and organizations, including 100+ electronic health record systems (EHRs). Redox processes over 1.2 billion messages per month across our health tech vendor, provider, payer, EHR, and life sciences customers.
Opportunity & Impact
As a Technical Account Executive, you will occupy a unique, high-leverage role at the intersection of sales strategy and technical architecture. You are a hybrid operator - part strategic closer, part systems architect - capable of navigating complex healthcare data conversations without a traditional "safety net."
You will be responsible for the entire sales lifecycle, from initial technical discovery to final contract execution. Unlike traditional sales roles, you will independently scope integration workflows, map data requirements (HL7, FHIR, X12), and build technical trust with engineering leaders. You will be on the front lines, acting as the primary point of contact for both the "how it works" and the "how it scales" for our prospective partners.
Job Responsibilities
Manage the end-to-end sales cycle for mid-market and enterprise prospects, from initial outreach to closing.
Conduct deep-dive technical discovery to understand a prospect's data environment, EHR footprint, and product architecture.
Independently scope and design technical solutions and integration workflows, reducing the need for Solutions Engineering support in the vast majority of deals.
Create and present high-impact technical demonstrations and architectural diagrams tailored to specific customer use cases.
Build and maintain a qualified pipeline of prospects within your assigned territory.
Collaborate with Product and Engineering teams to provide market feedback and handle rare, highly complex edge-case technical requirements.
Develop a deep understanding of the competitive landscape and articulate Redox’s technical superiority in the market.
Engage and negotiate with both technical (CTO, VP of Eng) and business (CEO, Procurement) stakeholders.
Manage, track, and report on all sales activities and technical scoping documentation within our CRM.
Work cross-functionally with Customer Success and Implementation to ensure a seamless transition from "closed-won" to "active-integration."
Required Skills & Experience
5+ years of experience in a technical sales, solutions engineering, or account executive role within the SaaS or health-tech industry.
Hybrid Technical DNA: Proven ability to lead technical scoping calls and architect integration solutions independently.
Healthcare Interoperability Expert: Strong working knowledge of healthcare data standards (HL7 v2, FHIR, CDA, X12) and the EHR landscape (Epic, Cerner, etc.).
Demonstrated experience managing complex, consultative sales cycles with a track record of meeting or exceeding quota.
Technical fluency in APIs, webhooks, cloud infrastructure (AWS/Azure/GCP), and authentication protocols (OAuth, TLS).
Ability to translate developer speak into business value for executive-level decision-makers.
Self-starter who thrives in autonomy and is comfortable being the sole technical resource on a deal.
Exceptional presentation skills with the ability to whiteboard complex data flows on the fly.
Consultative mindset with a passion for solving the plumbing problems of healthcare.
Adaptable and solution-oriented, with a bias toward action and hitting milestones.
Driven, competitive, and determined to achieve financial success while improving healthcare for patients.
Respectful, inclusive, and a team player who raises the bar for the entire Go-To-Market organization.
Comfort using AI tools (e.g., Claude, etc) to speed up deal prep, technical research, and account strategy.
Preferred Skills & Experience
Familiarity with interoperability frameworks beyond standards (TEFCA, Carequality, CommonWell)
Prior background in software engineering or solutions architecture before transitioning to sales
Experience selling to digital health vendors, health IT companies, or within a vendor market segment specifically
Exposure to value-based care, RCM, or specialty-specific data workflows
Use AI tools (e.g., Claude) to accelerate technical scoping, prep, and account research - Redox is an AI-forward company and expects team members to build fluency with our approved AI toolset.
Comfort operating in a startup or scale-up environment with limited process infrastructure
Software Platform/Tools
Required: SalesForce, Gong, Slack
Preferred: Confluence, Jira, Gong AI, Claude
About Redox - Take a look here: https://youtu.be/4OjENXR6UXA
What We Do
Healthcare organizations and technology vendors connect to Redox once, then authorize what data they send to and receive from partners through a centralized hub. Redox's cloud-based platform is vendor and standards-agnostic and enables the secure and efficient exchange of healthcare data.
This approach eradicates the need for point-to-point integrations and accelerates the discovery, adoption, and distribution of patient and provider-facing technology solutions. With hundreds of healthcare organizations and technology vendors exchanging data today, Redox represents the largest interoperable network in healthcare. Learn how you can leverage the Redox platform at www.redoxengine.com.
Other Stuff About Us
Redox is an EEO company. We fully support the diversity of our team. As part of our ongoing work to build more diverse teams at Redox, you will be asked to complete a voluntary EEO survey when applying. This survey is anonymous, we cannot link your application record with your survey responses. We request that you complete this voluntary survey as we run monthly reports for each team which provides data for diversity in terms of gender and ethnic background in our Applicants and our Hired Redoxers. We take this data very seriously and appreciate your willingness and time to complete this step in the process.
Successful candidates must be eligible to be employed in the U.S. and must reside & work in the continental U.S.
Thank you for your interest in Redox!
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