企业销售主管 - 数字化 - Microsoft
Enterprise Sales Executive - Digital - Microsoft
在TTEC Digital，我们指导客户，确保他们的员工感到被重视并得到充分支持，因为卓越的客户体验首先是一个员工流程。我们的愿景相同，是一个让员工知道他们可以茁壮成长的地方。
作为TTEC Digital的销售主管，你将参与创造和交付卓越的客户体验、获奖的就业体验和公司文化。TTEC Digital帮助地球上最好的公司重新塑造他们的业务，通过客户参与和数字化转型实现竞争优势。
你将从事的工作
销售主管（SE）负责通过获取新客户和扩大现有客户的业务来创造营收，销售专注于数字化客服中心的微软解决方案。此职位将利用我们作为获奖微软合作伙伴的关系，为所有规模的客户提供与微软云需求相关的解决方案，以微软商务应用和Azure产品堆栈为主导。SE会成为客户的可信赖顾问，开发新的营收机会，创造增值机会，并培养互利的合作关系。我们专注于帮助组织通过数字化转型提升客户体验。
- 通过多种方式展示创造力和出色的客户挖掘技能，识别客户并产生新营收。这包括与前合作伙伴和联系人建立网络、进行行业研究、挖掘社交媒体，并运用行业、技术和解决方案导向的产品知识来识别战略销售机会并产生新业务。
- 能够清晰简洁地向客户/潜在客户和微软展示工作说明书（SOW）、报价单（ROM）和能力演示文稿，适用于组织中的各个层级。
- 通过更深入地渗透现有客户账户，积极利用所有合适的资源，在整个微软云平台上赢得更多业务，利用你在多个使用案例方面的行业知识最大化所售解决方案的总价值。
- 与微软销售代表和微软销售管理层建立牢固的关系，制定联合目标客户策略和相应的营销活动，从而带来新的业务机会。
- 向企业决策者提交提案
查看英文原文
At TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process. Our vision is the same, a place where employees know they can thrive.
As a Sales Executive for TTEC Digital, you’ll be a part of creating and delivering amazing customer experiences, an award-winning employment experience and company culture. TTEC Digital helps the best companies on the planet reinvent their businesses to drive competitive differentiation through customer engagement and digital transformation.
What You’ll be Doing
The Sales Executive (SE) is responsible for generating business revenue by acquiring new clients and expanding the business within existing clients selling Microsoft solutions focused on digital contact centers. This role will leverage our relationship as an award-winning Microsoft partner to serve clients of all sizes looking at solutions relating to Microsoft Cloud needs leading with the Microsoft Business Applications and Azure product stacks. The SE acts as a trusted advisor to our clients, developing new revenue opportunities, creating value-added opportunities, and cultivating mutually beneficial partnerships. We are focused on helping organizations deliver better customer experiences using digital transformation as an enabler.
· Demonstrates resourcefulness and top-notch prospecting skills through a variety of means to identify clients and generate new revenue. This includes networking with former partners and contacts, conducting industry research, mining social media and applying industry, technology, and solution-oriented product knowledge to identify strategic sales opportunities and generate new business.
· Capable of presenting SOWs, ROMs, and capability presentations prospects/clients and to Microsoft in a clear and concise manner to all levels of the organization.
· Maximizes the total value of solutions sold through deeper penetration of existing accounts, actively using all appropriate resources to win additional business across the entire Microsoft cloud platform leveraging your industry knowledge around multiple use cases.
· Develops strong relationships with Microsoft Sales representatives and Microsoft Sales Leadership to create joint target account strategies and corresponding marketing activities, which result in new business opportunities.
· Presents proposals to corporate decision makers for new business, renewals, change orders, and expansion of existing base.
· Works collaboratively with sales leadership, sales engineering, consulting, POD SMEs and others to build interactive components and presentations which outline features, benefits and unique selling points to the prospect to include SOW and RFPs.
· Develops strong relationships with Interactive Intelligence and Microsoft Sales representatives to create joint target account strategies and corresponding marketing activities, which result in new business opportunities.
· Works closely with Project Management and Practice Teams to ensure successful post sales implementation and contractual fulfilment
What You Bring to the Role
· Bachelor’s degree in business or related field preferred.
· Minimum of 8 years related experience in selling D365 Customer Service, Sales, Customer Journey and positioning technology products and software solutions in a high touch, consultative selling environment
· Experience with Power Platform, Azure Data & AI, CCaaS and contact center technology is preferred
· Demonstrated ability to communicate, present, and influence credibly and effectively at all levels of an organization, including executive and c-levels.
· Industry experience in Manufacturing, Healthcare and Life Sciences, Retail, or Financial Services
This position is eligible to participate in an annual incentive program. Actual compensation offered to a candidate may vary based upon geographic location, work experience, education and/or skill levels.
Benefits available to eligible employees include the following:
- Medical, dental, vision
- tax-advantaged health care accounts
- financial and income protection benefits
- paid time off (PTO) and wellness time off.
This job posting will remain open until we have identified an adequate applicant pool. Applicants are strongly encouraged to apply early.
About Us
TTEC Digital and our 1,800+ employees, pioneer engagement and growth solutions that fuel the exceptional customer experience (CX). Our sister company, TTEC Engage, is a 60,000+ employee service company, with customer service representatives located around the world. TTEC Holdings Inc. is the parent company for both Digital and Engage. When clients have a holistic need, they can draw from these independently managed centers of excellence, TTEC Digital and TTEC Engage.
We are also delighted to share that TTEC has been awarded the Great Place To Work 2024-2025 certification based on outstanding employee experience across 14 countries.
TTEC is a proud equal opportunity employer where all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability. TTEC has fully embraced and is committed to expanding our diverse and inclusive workforce. We strive to reflect the communities we serve while delivering amazing service and technology centered around humanity.
Rarely do applicants meet all desired job qualifications, so if you feel you would succeed in the role above, please take a moment and share your qualifications.
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