临床经验经理
Clinical Experience Manager
SmarterDx 正在改变医疗系统使用临床 AI 的方式，以全面体现患者护理的价值。我们的临床 AI 平台由医生数据科学家开发，并基于经过临床验证的电子健康记录数据进行训练，能够解读每个患者故事背后的细节，并为收入周期团队提供具有临床依据的建议——帮助医院追回应得的收入，提高质量指标，减少拒付，优化收入周期运营。作为 Smartian，你将参与构建使医疗更加精准、可持续和高效的科技。了解更多请访问 [smarterdx.com/careers](http://smarterdx.com/careers)。
**职位**
在 SmarterDx 担任临床体验经理，你将在提升我们的销售和客户成功计划中发挥关键作用，特别是向医疗行业的潜在客户展示和解释我们前沿的收入周期管理技术解决方案。你作为临床专家的专业知识，结合对医疗科技的深入理解，将使你能够与同行临床医生有效沟通，确保我们的解决方案满足他们的具体需求和标准。你还将作为用户的可信赖顾问，确保他们充分理解并最大化利用我们的平台。这是一个在医疗领域领先科技中工作的机会，有助于对行业产生重大影响。
SmarterDx 构建的临床 AI 赋能医院实现 100% 病历准确性，保障收入完整性。我们的解决方案帮助医院讲述最准确和完整的患者及其所接受护理的故事，从而帮助他们追回数百万美元的应得收入并提升护理质量评分。成为 Smartian，帮助优化整个医疗系统的运作方式。了解更多请访问 smarterdx.com/careers。
_**该职位为美国境内远程办公**_
**你将负责**
- 帮助医院和医疗系统理解基于 AI 的 CDI 如何改善文档记录，提升收入并推动高质量护理。
- 与客户成功团队紧密合作，优化文档工作流程，帮助客户最大化他们的 CDI 计划。
- 协助设计、实施和优化针对 CDI 专家的全面教育材料、指南和课程，确保他们能够准确审查 AI 驱动的查询建议并保持合规标准。
- 直接与客户 CDI 领导沟通，建立信任，解决疑虑，并消除障碍
查看英文原文
SmarterDx is transforming how health systems use clinical AI to capture the full value of patient care delivered. Built by physician-data scientists and trained on clinically-validated EHR data, our clinical AI platform interprets the nuances behind every patient story and makes clinically-sound recommendations for revenue cycle teams — helping hospitals recover earned revenue, improve quality metrics, reduce denials, and streamline revenue cycle operations. As a Smartian, you’ll help build technology that makes healthcare more accurate, sustainable, and effective for everyone. Learn more at [smarterdx.com/careers](http://smarterdx.com/careers).
**Role**
As a Clinical Experience Manager at SmarterDx, you will play a pivotal role in enhancing our sales and customer success initiatives, particularly in demonstrating and explaining our cutting-edge Revenue Cycle Management technology solutions to prospective clients in the healthcare sector. Your expertise as a clinician, combined with your in-depth knowledge of healthcare technology, will enable you to engage effectively with fellow clinicians, ensuring our solutions meet their specific needs and standards. You will also serve as a trusted advisor to our users, ensuring they fully understand and maximize the benefits of our platform. This is an opportunity to work on leading-edge technology in healthcare and help make a significant impact on the industry.
SmarterDx builds clinical AI that empowers hospitals to achieve 100% chart accuracy for revenue integrity. Our solution helps hospitals tell the most accurate and complete story of the patient and the care that was delivered, which helps them recover millions in earned revenue and improve quality of care scores. Become a Smartian and help optimize the way the healthcare system works for everyone. Learn more at smarterdx.com/careers.
_**This role is fully remote within the US**_
**What You’ll Do**
- Help hospitals and health systems understand how AI-powered CDI can improve documentation, boost revenue, and drive quality care.
- Work closely with Customer Success to refine documentation workflows and help clients maximize their CDI programs.
- Help design, implement, and refine comprehensive educational materials, guidelines, and curricula for CDI specialists, ensuring they can accurately review AI-driven query recommendations and maintain compliance standards.
- Communicate directly with client CDI leaders to establish trust, address concerns, and demonstrate advanced knowledge of inpatient clinical documentation best practices
**What You Bring**
- Clinical Expertise: MD, RN, or another relevant clinical credential. You understand patient care and the nuances of CDI.
- Deep familiarity with ICD-10, HCC coding, Medicare guidelines, and payer documentation requirements.
- Proven ability to engage with prospects and clients, translating clinical concepts into business impact.
- You can distill complex CDI topics into clear, compelling messaging for both clinical and non-clinical audiences.
- You’re excited about the role AI can play in transforming CDI and revenue cycle management.
**Nice To Haves**
- CDI Experience: 5+ years in clinical documentation improvement leadership, hospital CDI, HIM, and/or RCM programs.
- Strong analytical skills and ability to interpret healthcare data and trends
#### **Compensation**
- $125,000 - $150,000 base salary
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#### Benefits
- **Medical, Dental & Vision** – Comprehensive plans with leading insurance providers, covering 75% of your premiums, depending on the plan.
- **Paid Parental Leave** – Generous paid leave to support families through birth or adoption: Up to 12 weeks for parents.
- **Remote-First Team** – Work from anywhere in the U.S.
- **Unlimited PTO & 11 Holidays** – So you can relax and recharge.
- **401(k) with Traditional & Roth Options**– Tax-advantaged retirement savings through Fidelity with a 4% match.
- **Minimal Bureaucracy** – A fast-moving, high-impact environment where you can focus on what matters.
- **Incredible Teammates!** – Work alongside smart, supportive, and mission-driven colleagues.