战略客户经理 - 新加坡
Strategic Account Executive - Singapore
关于ElevenLabs
ElevenLabs是一家AI研究和产品公司，正在改变我们与技术互动的方式。
我们于2023年1月推出首个类人AI语音模型。如今，我们为数百万用户和数千家商业客户服务——从快速增长的初创公司到德意志电信和Meta等大型企业。我们的投资方包括一些世界上最著名的机构，包括Andreessen Horowitz、ICONIQ Growth和Sequoia。我们已筹集7.81亿美元资金，上一次估值为110亿美元——11的倍数，始终如此。
我们已从语音扩展到三个主要平台：
- ElevenAgents使企业能够提供无缝且智能的客户体验，具备集成、测试、监控和可靠性，以大规模部署语音和聊天代理。
- ElevenCreative赋予创作者和营销人员在70多种语言中生成和编辑语音、音乐、图像和视频的能力。
- ElevenAPI为开发者提供对我们的领先AI音频基础模型的访问权限。
我们所做的每一件事都是团队创造力和奉献精神的结果——建设者们正在做他们一生中最好的工作。我们是研究人员、工程师和运营人员。IOI奖牌获得者和前创始人。如果你想要努力工作并创造持久的积极影响，我们想听听你的声音。
我们如何工作
- 高速度：快速实验、精简的自主团队和最小的官僚主义。
- 以影响力而非职位头衔为准：我们没有职位头衔。相反，重要的是你产生的影响。没有任何任务高于或低于你。
- AI优先：我们使用AI以更高的质量更快地完成工作。我们在整个公司都这样做——从工程到增长再到运营。
- 无处不在的卓越：我们所做的每一件事都应该达到我们AI模型的质量水平。
- 全球化团队：我们重视你的才能，而不是你的所在地。
我们提供的福利
- 创新文化：你将参与一个定义AI发展轨迹的历史性机会，身边是一群不断突破可能性边界的人。
- 成长路径：加入ElevenLabs意味着加入一个充满活力的团队，有无数机会产生影响——超越你的直接角色和职责。
- 学习与发展：ElevenLabs主动通过年度可自由支配津贴支持职业发展。
- 社交旅行：我们还提供年度可自由支配津贴，让你每年以任何方式与同事见面。
- 年度公司集会：每年，我们都会把整个团队带到一个新的地点。
查看英文原文
ABOUT ELEVENLABS
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $11B - multiples of 11, always.
We have expanded from voice into three main platforms:
- ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
- ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
- ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
HOW WE WORK
- High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
- Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
- AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
- Excellence everywhere: Everything we do should match the quality of our AI models.
- Global team: We prioritize your talent, not your location.
WHAT WE OFFER
- Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
- Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
- Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
- Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
- Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy.
- Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
ABOUT THE ROLE
We're building a dedicated Strategic Accounts team to own ElevenLabs' most important customer relationships across North Asia, and Singapore, and we're looking for a high-impact Strategic Account Executive to be among the first hires.
This is a named-account role with a focused portfolio. You'll drive new business and expansion inside complex enterprise organizations across North Asia and Singapore — building multi-threaded executive relationships and positioning yourself as a trusted advisor to senior stakeholders navigating real transformation across customer experience, product, and operations.
These aren't transactional engagements. You'll architect custom solutions that combine our technology and services, collaborate cross-functionally to deliver measurable outcomes, and bring field intelligence directly into our product roadmap. The region is early-stage for ElevenLabs — you're not just executing a playbook, you're writing it.
IN THIS ROLE, YOU WILL
- Own and grow a focused portfolio of strategic accounts across North Asia, and Singapore, driving both net-new business and expansion
- Develop and execute multi-year account strategies across business units, geographies, and use cases — spanning enterprise segments such as FSI, technology, e-commerce, and government-linked corporations
- Identify, scope, and close large, complex deals (multi-product, multi-region, custom solutions), including in-country data residency requirements and private deployment configurations
- Build deep, multi-threaded relationships across executive, product, engineering, and business stakeholders — navigating both HQ and regional decision-making structures
- Act as a strategic advisor, educating on emerging AI voice trends and shaping customers' long-term AI roadmap in markets with rapidly evolving regulatory and procurement landscapes
- Partner cross-functionally with Solutions Engineering, Customer Success, and FDE (Forward Deployed Engineering) to deliver and expand — coordinating closely with the Singapore-based team
- Translate patterns from bespoke deals into repeatable frameworks, offerings, and product insights relevant to the APAC market
- Feed learnings from the field — including localisation needs, compliance requirements, and competitive dynamics — into the product roadmap and broader strategic sales playbook
- Drive creative outbound and high-touch engagement strategies: executive briefings, onsites, regional events, and relationship-based approaches suited to North Asia and Singapore enterprise culture
REQUIREMENTS
- 6–10+ years of quota-carrying experience with a focus on strategic or enterprise accounts in North Asia and Singapore
- Proven track record of closing and expanding seven-figure+ deals within named accounts — experience with large North Asia enterprises strongly preferred
- Experience leading complex, multi-threaded sales cycles across large regional organizations with layered approval processes
- Strong ability to drive land-and-expand motions and long-term account growth, including navigating renewal and expansion cycles in relationship-driven markets
- Experience scoping consultative, custom deals that go beyond standard SKUs — including private deployment, on-premise, or VPC-based architectures for regulated customers
- Technical fluency — able to engage product and engineering leaders on APIs, integrations, architecture, and data security requirements
- Executive presence with the ability to influence C-suite stakeholders and shape long-term AI strategy in both English-language and Mandarin-language settings
- Track record of translating customer needs into product feedback and roadmap influence, especially in markets with distinct localisation requirements
- Creative, self-driven approach to outbound and pipeline generation — comfortable operating in a high-growth, ambiguous environment and building playbooks from scratch
- Willingness to travel regularly for customer engagements across the region (onsites, QBRs, executive meetings)
- Strong bias toward action, ownership, and leveraging AI in day-to-day workflows
- Fluency in English and Mandarin (written and spoken) required; additional regional language proficiency is a strong plus
- Experience selling into Mandarin-speaking territories and/or Southeast Asian markets is strongly preferred
Location
Candidate must be located within Singapore.
#LI-Remote
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.