产品经理
Product Manager
关于客户
我们的客户是一个全球领先的端到端企业志愿者参与平台,已累计推动超过一亿小时的志愿者服务。他们致力于将社区与志愿者热情参与的活动和事业联系起来。该平台被26个不同国家的300万志愿者使用,为非营利组织、地方政府、体育联合会和大型活动提供大规模志愿者项目的SaaS解决方案。我们的一站式解决方案帮助客户招募、保留、奖励和培训志愿者,同时确保合规性。
关于Teamified
Teamified是一家人才合作伙伴,帮助公司构建跨IT、软件、产品和数字创新领域的优秀远程团队。我们与全球领先的企业和快速发展的科技公司合作,帮助他们获取世界级的人才并加速增长。在全球拥有运营网络,我们的使命是让构建高性能的全球团队变得简单、快速且成本可控。Teamified拥有数百家客户,每天有超过200名工程师、测试人员、产品经理、设计师和技术专家交付有影响力解决方案。
关于该职位
我们正在寻找一位中高级产品经理加入我们,直接与客户合作,了解他们的痛点,并将个别需求转化为可扩展至整个客户群的解决方案。该职位涉及网页和移动端,重点在于合规性和平台一致性,并与工程、用户体验、解决方案咨询和支持团队紧密合作。
这是一个适合真正关心客户以及产品在客户手中如何运作的人的职位,需要能够在三元组会议中有效沟通,并能基于证据而非直觉做出优先级决策。
你将负责的工作
- 直接与客户合作,了解他们的痛点和使用场景,特别关注客户提出的请求和问题
- 将个别客户的难题转化为可以推广至更广泛客户群体的解决方案,而不仅仅是满足提出请求的客户
- 理解并解决网页和移动端的合规性要求
- 将网页功能转化为移动端功能,确保一致性及符合平台的设计规范
- 基于证据和利益相关者讨论来定义和优先处理项目和任务
- 主动向利益相关者和管理层报告进展和遇到的挑战
- 负责并推动产品需求文档,与团队协作推进项目
查看英文原文
About the Client
Our client is a global leading, end-to-end enterprise volunteer engagement platform powering over 100 million volunteer hours. They exist to connect communities to events and causes they are passionate about. Used by over 3 million volunteers across 26 different countries, their SaaS platform powers mass volunteer programs across the globe for Not-for-Profits, local government, sporting federations, and major events. Our all in one solution helps our clients to recruit, retain, reward and train their volunteers, whilst also ensuring compliance.
About Teamified
Teamified is a talent partner helping companies build exceptional remote teams across IT, software, product, and digital innovation. We collaborate with leading enterprises and fast-
scaling tech businesses worldwide to help them access world class talent and
accelerate growth. With operations across the globe our mission is to make building high
performing global teams simple, fast, and cost-effective. Teamified has hundreds of clients with more than 200 engineers, testers, product managers,
designers, and technology experts delivering impactful solutions every day.
About The Role
We're looking for a mid-level Product Manager to join us in working directly
with customers to understand their pain points and turning individual asks into solutions that scale across our whole customer base. This role sits across web and mobile, with a strong focus on compliance and platform consistency, and partners closely with Engineering, UX, Solutions Consulting, and Support.
This is a role for someone who is genuinely curious about customers and how the product works in their hands, who can hold their own in a triad, and who's comfortable making prioritization calls backed by evidence rather than instinct alone.
What you'll work on
- Work directly with customers to understand pain points and use cases, with a particular focus on customer-raised asks and requests
- Translate individual customer problems into solutions that can be rolled out to the broader customer base, not just the requesting account
- Understand and solve for compliance requirements across both web and mobile platforms
- Translate web features into mobile features, ensuring parity and platform-appropriate design
- Define and prioritize projects and tasks based on evidence and stakeholder consultation
- Proactively report on progress and challenges to stakeholders and leadership
- Own and drive product briefs, working in close collaboration with Engineering, UX, Solutions Consulting (SC), and Support
- Run gap analyses across multiple areas of the platform to identify where it falls short of customer or compliance needs
Requirements
What you bring
- 3-5 years of experience in Product Management (or equivalent experience translating customer needs into shipped features)
- Genuine curiosity about customers and how they use the product
- Ability to clearly articulate problems, proposed solutions, and recommendations, including the trade-offs behind them
- Strong communication skills, confident and articulate with customers, internal stakeholders, and engineers alike
- Demonstrated experience working within a triad model (Product, Engineering, UX) and directly with customers
- Solid instincts for user experience, knowing what makes a feature usable, not just functional
- Comfort working across both web and mobile product surfaces
Nice to have
- Experience with AI tools applied to product workflows
- Data-driven decision making
- Experience defining and measuring success metrics for shipped features
- Ability to uncover common themes across disparate customer feedback
Why this role matters
This PM sits close to the customer, translating real, individual problems into solutions that hold up across the whole platform and customer base. The work directly shapes how consistent, compliant, and usable the product feels across web and mobile, and gives you real ownership over problems from discovery through to delivery.
Benefits
- Flexibility in work hours and location, with a focus on managing energy rather than time.
- Access to online learning platforms and a budget for professional development
- A collaborative, no-silos environment, encouraging learning and growth across teams
- A dynamic social culture with team lunches, social events, and opportunities for creative input
- Health insurance
- Leave Benefits
- Provident Fund
- Gratuity
If you possess the required skills and are eager to contribute to our team's success, we encourage you to apply for this exciting opportunity. Apply now!
#GrowWithTeamified #TeamifyYourCareer
Originally posted on Himalayas