产品工程师（平台）
Product Engineer (Platform)
你是否是一位以产品为导向的后端工程师，喜欢将客户问题转化为可靠的平台能力？加入 Chainstack，帮助让区块链基础设施的部署、运维和扩展变得更简单。
关于公司
Chainstack 为金融科技、DeFi、钱包、托管人、分析等各类区块链应用提供全球支持。通过一个平台即可管理云节点，由首选服务提供商提供或自托管，团队可以节省上市时间、成本和风险。标准化的节点管理让可靠性自动运行，保持性能可预测，使运营商拥有控制权和透明度，开发者则获得一致的构建和扩展方式。
关于职位
我们正在寻找一位产品工程师，负责区块链基础设施背后的客户和业务问题的全流程：理解机会、设计解决方案、交付、衡量结果，并在生产环境中持续改进。你将跨后端服务、基础设施流程、开发者体验和面向客户的產品工作，与产品、平台、DevOps、支持和销售团队合作，将真实的客户和运营需求转化为简单、可扩展的产品。
这是一个以产品为核心的职位。强大的产品判断力和全流程后端责任是核心要求。对平台和基础设施的深入理解（如 Kubernetes、IaC、值班）是一个加分项，而非门槛。我们关心你是否理解客户的目标，你的决策如何影响收入、留存率、采用率和支持负载，以及如何将其转化为实际交付的工作。
职责
- 全程负责产品项目：从问题定义到规格说明、开发、发布、评估和迭代。
- 将模糊的客户和运营问题（部署、可靠性、可扩展性、可观测性、部署、定价、使用情况）转化为清晰的计划和可衡量的结果。
- 构建后端服务、API、内部工具和面向客户的功能，使区块链基础设施更易于部署、运维和扩展。
- 发现摩擦点、可靠性风险、扩展限制和被忽视的机会，然后从概念到生产推动实际的解决方案。
- 定义并改进关键指标：激活率、采用率、部署时间、部署成功率、运营成本、事件频率、支持量、留存率。
- 在整个工作流程中使用 AI（研究、规格说明、实现、测试、分析），以更高的标准验证其产出内容，从而加快进度。
- 跨专业协作
查看英文原文
Are you a product-minded backend engineer who enjoys turning customer problems into reliable platform capabilities? Join Chainstack and help make blockchain infrastructure easier to provision, operate, and scale.
About us
Chainstack powers global blockchain applications across fintech, DeFi, wallets, custodians, analytics, and everything in between. Teams cut time-to-market, cost, and risk with one platform for nodes in the cloud, offered through preferred service providers, or self-hosted. Standardized node management puts reliability on autopilot and keeps performance predictable, giving operators control and transparency while developers get a consistent way to build and scale.
About the role
We're looking for a Product Engineer to own customer and business problems end-to-end behind blockchain infrastructure: understand the opportunity, shape the solution, ship it, measure the outcome, and keep improving it in production. You'll work across backend services, infrastructure workflows, developer experience, and customer-facing product, partnering with product, platform, DevOps, support, and sales to turn real customer and operational needs into simple, scalable products.
This is a product-first role. Strong product judgment and end-to-end backend ownership are the core. Platform and infra depth (Kubernetes, IaC, on-call) is a strong plus, not a gate. We care that you understand what customers are trying to do, how your decisions move revenue, retention, adoption, and support load, and how to turn that into shipped work.
Responsibilities
- Own product initiatives end to end: from problem definition through spec, build, rollout, measurement, and iteration.
- Turn ambiguous customer and operational problems (provisioning, reliability, scalability, observability, deployment, pricing, usage) into clear plans and measurable outcomes.
- Build backend services, APIs, internal tools, and customer-facing capabilities that make blockchain infrastructure easier to provision, operate, and scale.
- Spot friction, reliability risks, scaling limits, and missed opportunities, then drive practical fixes from concept to production.
- Define and improve the metrics that matter: activation, adoption, provisioning time, deployment success rate, operational cost, incident frequency, support volume, retention.
- Use AI across the workflow (research, specs, implementation, testing, analysis) to move faster, with a high bar for verifying what it produces.
- Work across product, engineering, DevOps, support, and sales, and communicate decisions, trade-offs, and risks clearly in writing.
Requirements
- 5+ years of software engineering, ideally in backend, product, platform, or distributed systems roles.
- A track record of owning projects end to end: discovery, design, build, test, deploy, measure, iterate.
- Strong product sense. You connect technical work to customer value, commercial impact, and measurable outcomes.
- Solid backend experience building production services, APIs, and integrations in a modern language.
- Real understanding of distributed systems, asynchronous and event-driven architecture, and the reliability trade-offs.
- Hands-on with at least one message broker or event-streaming tool (NATS, Kafka, RabbitMQ, or similar).
- Experience designing, deploying, and operating services in Kubernetes and containerized environments.
- Comfortable operating what you ship: CI/CD, observability, and basic production ownership.
- A practical AI-native workflow. You use coding and research agents and debugging assistants to speed up design, implementation, testing, and analysis, without dropping your bar for correctness.
- Excellent written and spoken English.
Nice to have
- Go in production.
- Infrastructure-as-code (Terraform, Terragrunt, Helm, or similar).
- Blockchain integration via RPC APIs, or operating blockchain client nodes.
- Web3 infrastructure: validators, indexing, node orchestration.
- Building self-service products, internal tooling, or deployment and automation systems.
- Planning practices (RFCs, ADRs, PRDs, spec-driven development) and the writing to back them: proposals, runbooks, briefs.
- Working directly with customers, support, or sales to turn friction into product improvements.
- Usage-based products, infrastructure pricing, or B2B SaaS metrics.
What we offer
- Competitive salary in USD - Fair, transparent compensation based on experience and impact.
- Stock options - Share in Chainstack's growth and long-term success.
- AI-first environment - Use AI to reduce repetitive work and focus on judgment and shipping.
- Cutting-edge tech stack - Work with modern infrastructure and stay close to Web3 innovation.
- Flat structure, no bureaucracy - Take ownership, move fast, and make decisions with real impact.
- Flexible schedule - Work when you are most productive and maintain balance.
- Global, fast-growing market - Build in a rapidly evolving industry with real customer demand.
- Diverse, multinational team - Collaborate with people across countries, backgrounds, and functions.
Ready to take your career to the next level? Apply now.
Originally posted on Himalayas