客户参与与转型经理
Client Engagement & Transformation Manager
关于：
Benivo正在用技术和数据颠覆一个价值320亿美元的行业。我们的HR和金融科技解决方案被微软、谷歌等科技巨头，以及威普罗、CGI和Kearney等大型咨询公司所使用。我们的使命是通过智能技术变革出行行业。
我们正在寻找一位客户参与与转型经理，帮助全球出行团队转变与Benivo合作的方式。
你将直接与客户从入职到采用阶段进行合作——了解他们的挑战，设计解决方案，领导实施并帮助他们实现可衡量的成果。
这是一个需要亲力亲为、面向客户的职位，结合了全球出行专业知识、咨询、技术和转型。
地点：远程，美国
雇佣类型：全职，长期
汇报对象：客户转型负责人
你将负责
- 从发现和方案设计到上线和采用，主导客户入职流程。
- 作为全球出行专家，为高级客户利益相关者提供可信建议。
- 主导研讨会、方案讨论、用户验收测试、培训和变更活动。
- 将复杂的全球出行流程转化为实际、可扩展的技术解决方案。
- 挑战现有的工作方式，推荐更好的方法。
- 与产品和技术团队合作，解决复杂的客户需求。
- 利用人工智能和自动化提高客户交付效率，减少手动工作。
- 识别提升客户成果、采用率和从Benivo获得价值的机会。
要求
我们寻找的人选应具备
- 5年以上全球出行经验，对出行计划和流程有扎实的实际知识。
- 在客户实施、入职、咨询或转型方面有经验。
- 强大的利益相关者管理和沟通能力。
- 对与高级利益相关者进行研讨会和对话充满信心。
- 强大的解决问题和方案设计能力。
- 能够独立管理多个项目。
- 习惯于使用技术，并对人工智能和自动化充满热情。
- 好奇心强，积极主动，乐于挑战现状。
福利
为什么选择Benivo？
这个职位位于全球出行、技术、人工智能和转型的交汇点。
你将直接与高级全球出行领导者合作，解决真实的业务问题，并帮助塑造组织如何利用技术变革其出行计划。
你还将有机会在传统全球出行之外建立专业知识。
查看英文原文
About:
Benivo is disrupting a 32 billion dollar industry with technology and data. Our HR and Fintech solution is used by tech giants like Microsoft and Google, and large consulting firms like Wipro, CGI and Kearney. Our mission is to transform the mobility industry with smart technology.
We’re looking for a Client Engagement & Transformation Manager to help Global Mobility teams transform how they work with Benivo.
You’ll work directly with clients from onboarding through adoption — understanding their challenges, designing solutions, leading implementation and helping them achieve measurable outcomes.
This is a hands-on, client-facing role combining Global Mobility expertise, consulting, technology and transformation.
Location: Remote, US
Employment type: Full-time, Permanent
Reporting to: Head of Client Transformation
What you’ll do
- Lead client onboarding from discovery and solution design through go-live and adoption.
- Act as a Global Mobility expert and trusted adviser to senior client stakeholders.
- Lead workshops, solution discussions, UAT, training and change activities.
- Translate complex Global Mobility processes into practical, scalable technology solutions.
- Challenge existing ways of working and recommend better approaches.
- Partner with Product and Technology to solve complex client needs.
- Use AI and automation to improve client delivery and reduce manual work.
- Identify opportunities to improve client outcomes, adoption and the value they get from Benivo.
Requirements
What we’re looking for
- 5+ years of Global Mobility experience with strong practical knowledge of mobility programmes and processes.
- Experience in client implementation, onboarding, consulting or transformation.
- Strong stakeholder management and communication skills.
- Confident leading workshops and conversations with senior stakeholders.
- Strong problem-solving and solution design skills.
- Ability to manage multiple projects independently.
- Comfortable working with technology and excited about AI and automation.
- Curious, proactive and comfortable challenging the status quo.
Benefits
Why Benivo?
This role sits at the intersection of Global Mobility, technology, AI and transformation.
You’ll work directly with senior Global Mobility leaders, solve real business problems and help shape how organisations use technology to transform their mobility programmes.
You’ll also have the opportunity to build expertise beyond traditional Global Mobility - across consulting, technology, AI, change and business transformation.
If you enjoy solving complex problems, working with clients and finding better ways to work, we’d love to hear from you.
Benivo is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
We encourage individuals from all backgrounds to apply and are eager to create a workforce that reflects the diversity of our community.
Originally posted on Himalayas