销售/业务发展代表
Sales/Business Development Representative
这是一个远程职位。
我们的客户正在寻找一名销售/商务拓展代表，通过管理优质的内部和外部线索、培养客户关系并推动转化来支持他们不断增长的业务。他们在家居服务行业运营，过去几年建立了良好的声誉，以提供一致的高质量客户体验和可扩展的服务运营而著称。
这个职位适合在快节奏、面向客户的环境中工作，并且懂得如何将对话转化为机会的人。该职位专注于处理来电，跟进潜在客户，并确保每个线索都能有效地引导完成销售流程。
职责
· 通过电话和后续渠道及时响应优质内部线索
- 进行外部跟进以重新吸引潜在客户并保持活跃的线索池
- 与潜在客户建立牢固的关系以提高转化率
- 在CRM系统中准确管理和更新线索信息
- 在销售周期内保持线索的参与度直至转化或关闭
- 以专业和解决问题的能力处理客户的问题、反馈或投诉
- 与潜在客户保持持续沟通以增强信任和留存
- 跟踪绩效指标并根据数据优化推广策略
要求
- 在销售或商务拓展岗位上有丰富经验
- 具备有效处理来电并跟进线索的能力
- 英语水平高，书面和口语表达能力优秀
- 熟悉使用CRM系统并管理线索池
- 能够按照结构化时间安排工作（美国东部时间，周三至周日）：周三至周五上午10点至下午6点，周六至周日上午8点至下午4点
- 具备强大的问题解决能力，尤其是在处理客户问题时
资质
· 在面向客户的岗位上有经验，重点在销售或转化方面
- 数据驱动的思维，能够跟踪并提升绩效
- 优秀的沟通和人际交往能力
- 在压力下能保持耐心、同理心和解决问题的态度
- 自我驱动，积极主动地管理任务和机会
福利
· 全职职位
- 100%远程办公环境
- 稳定的优质线索流（无需大量外呼工作）
- 在结构化且以业绩为导向的团队中成长的机会
- 接触到一个成熟的平台
查看英文原文
This is a remote position.
Our client is looking for a Sales/Business Development Representativeto support their growing operations by managing warm inbound and outbound leads, nurturing client relationships, and driving conversions. They operate within the home services industry and have built a strong reputation over the past few years for delivering consistent, high-quality customer experiences and scalable service operations.
This role is ideal for someone who thrives in a fast-paced, customer-facing environment and knows how to turn conversations into opportunities. The position focuses on handling incoming inquiries, following up with prospects, and ensuring every lead is effectively guided through the sales process.
Responsibilities
· Respond promptly to warm inbound leads via phone and follow-up channels
- Conduct outbound follow-ups to re-engage prospects and maintain an active pipeline
- Build strong relationships with potential clients to increase conversion rates
- Manage and update lead information within the CRM system accurately
- Keep leads engaged throughout the sales cycle until conversion or closure
- Address customer concerns, feedback, or complaints with professionalism and problem-solving skills
- Maintain consistent communication with prospects to strengthen trust and retention
- Track performance metrics and optimize outreach strategies based on data
Requirements
- Strong experience in Sales or Business Development roles
- Proven ability to handle inbound calls and follow up effectively with leads
- High level of English proficiency, both written and spoken
- Comfortable working with CRM systems and managing pipelines
- Ability to work a structured schedule (Wednesday to Sunday, EST hours) Wed-Friday 10am-6 pm EST y Sat-Sun 8am-4pm EST.
- Strong problem-solving skills, especially when handling customer concerns
Qualifications
· Experience in customer-facing roles with a focus on sales or conversions
- Data-driven mindset with the ability to track and improve performance
- Excellent communication and interpersonal skills
- Ability to remain patient, empathetic, and solution-oriented under pressure
- Self-motivated and proactive in managing workload and opportunities
Benefits
· Full-time position
- 100% remote work environment
- Consistent flow of warm leads (no cold outbound heavy lifting)
- Opportunity to grow within a structured and performance-driven team
- Exposure to a well-established business model in the home services space
Originally posted on Himalayas