临床客户代表,CardioMEMS - 辛辛那提
Clinical Account Representative, CardioMEMS - Cincinnati
Abbott 是一家全球医疗保健领导者,帮助人们在生命各个阶段都能更充分地生活。我们的改变生命的科技产品涵盖整个医疗保健领域,在诊断、医疗设备、营养品和品牌仿制药方面拥有领先的业务和产品。我们的 11.5 万名员工服务于 160 多个国家的人群。
职位描述
职位描述
注意:这不是一个当前的招聘岗位。我们正在为未来的职位空缺建立候选人名单。
在 Abbott 工作
在 Abbott,你可以从事有意义的工作,获得成长和学习的机会,照顾自己和家人,做真实的自己,过上充实的生活。你还将享有:
- 在一家国际公司中实现职业发展,打造你梦想的职业生涯。
- 员工可在下个日历年享受我们健康投资计划(HIP)PPO 医疗保险的免费医疗保障。
- 高雇主贡献的优秀退休储蓄计划。
- 学费报销、自由储蓄学生债务计划和 FreeU 教育福利——经济实惠且便捷的获取学士学位的途径。
- 一家被公认为全球最佳工作场所之一的公司,并被《财富》杂志评为世界上最受人尊敬的公司之一。
- 一家被公认为最适合大公司工作的企业之一,同时也是最适合多样性、职场妈妈、女性高管和科学家工作的场所之一。
心力衰竭
在 Abbott 的心力衰竭(HF)业务中,我们正在开发用于诊断、监测和管理心力衰竭的解决方案,帮助人们恢复健康并继续他们的生活。
临床客户代表(CAR)通过推动使用率、支持重点客户并提供教育和技术支持来促进 CardioMEMS 的增长。这是一个以销售为导向的职位,专注于客户开发、流程优化和扩大治疗的可及性。CAR 在临床专业知识、关系管理和商业执行的交汇点上运作,确保 CardioMEMS 成功融入心力衰竭护理路径并实现可衡量的患者和经济价值。
您将负责:
1. 销售与客户互动
- 作为高销量、已建立客户的首要联系人,确保顺利的入职和患者监测流程。
- 在指定客户中达成既定的销售和使用目标。
- 执行可行的季度计划
查看英文原文
Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 115,000 colleagues serve people in more than 160 countries.JOB DESCRIPTION:
Job Description
PLEASE NOTE: This is not an active open requisition. We are building a candidate slate for a future opening.
Working at Abbott
At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You’ll also have access to:
- Career development with an international company where you can grow the career you dream of.
- Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year
- An excellent retirement savings plan with high employer contribution
- Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.
- A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
- A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.
Heart Failure
In Abbott’s Heart Failure (HF) business, we’re developing solutions to diagnose, monitor and manage heart failure, allowing people to restore their health and get on with their lives.
The Clinical Account Representative (CAR) supports the growth of CardioMEMS by driving utilization, supporting key accounts, and delivering education and technical support. This is a sales-forward role focused on account development, workflow optimization, and expanding access to the therapy. The CAR operates at the intersection of clinical expertise, relationship management, and commercial execution, ensuring that CardioMEMS is successfully integrated into heart failure care pathways and delivers measurable patient and economic value.
WHAT YOU’LL DO
1. Sales & Customer Engagement
- Serve as the primary point of contact for high‑volume, established accounts, ensuring seamless onboarding and patient monitoring workflows.
- Achieve assigned sales and utilization targets within defined accounts.
- Execute actionable quarterly business plans with clear activity goals and growth drivers.
- Conduct routine account check‑ins to review program performance, identify barriers, and uncover new opportunities.
- Deliver product demonstrations and participate in educational meetings to drive adoption and expand utilization.
- Provide competitive insights, including customer feedback and market intelligence.
- Provide coverage for Territory Managers during PTO, meetings, and peak demand periods.
2. Account Management
- Maintain CRM documentation for key accounts, including activity notes, opportunities, and follow‑ups.
- Build and sustain strong relationships with physicians, APPs, HF clinics, and administrators.
- Conduct quarterly account reviews in collaboration with Territory Manager to support program health, patient volume trends, and operational needs.
- Support the execution of workflow optimizations to improve patient identification, onboarding, and monitoring processes.
3. Technical & Clinical Support
- Provide technical troubleshooting for remote monitoring issues and workflow challenges, escalating as needed.
- Offer procedural case support occasionally for broader territory, focusing on priority accounts.
- Support training and education for new clinical staff, HF clinics, and administrators.
- Participate in product in‑services and support clinical data collection as needed.
- Continue developing strong product, HF, and CardioMEMS competency.
4. Compliance & Collaboration
- Adhere to all FDA, regulatory, and company quality requirements.
- Maintain accurate documentation of sales activities, account plans, expenses, and clinical interactions.
- Collaborate effectively with Territory Managers, Marketing, Professional Education, Clinical Specialists, and sales leadership.
- Maintain professional, compliant, and positive communication with all hospital and internal stakeholders.
EDUCATION AND EXPERIENCE YOU’LL BRING
Required
- Bachelor’s degree (Business, Life Sciences, Engineering, or related).
- Experience: 2-4 years in medical device or healthcare (inside or field).
- Demonstrates consultative selling skills, including uncovering needs, asking strategic questions, and positioning solutions that drive utilization growth.
- Track record of ≥100% to goal in the most recent performance year.
- Account-facing experience with clinicians and administrators (e.g., HF clinics, service line leaders).
- Proficiency with CRM (Salesforce preferred), Excel/analytics, and PowerPoint.
- Comfortable delivering clinical/technical presentations to audiences of 10–50 stakeholders.
Preferred
- Knowledge of reimbursement landscape and payment pathways (highly preferred).
- Experience at top MedTech organizations (highly preferred).
- 1-2 years of commercial experience.
- Experience in Cardiology/HF/EP/Structural Heart or remote monitoring.
- Prior involvement in value analysis or committee‑based selling.
- Familiarity with Cath lab/OR workflows; basic procedural support experience.
Apply Now
Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives:
Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.
Connect with us at , on Facebook at www.facebook.com/Abbott, and on Twitter @AbbottNews.
The base pay for this position is
$68,000.00 – $136,000.00In specific locations, the pay range may vary from the range posted.
JOB FAMILY:
Support ServicesDIVISION:
HF Heart FailureLOCATION:
United States of America : RemoteADDITIONAL LOCATIONS:
WORK SHIFT:
StandardTRAVEL:
Yes, 25 % of the TimeMEDICAL SURVEILLANCE:
Not ApplicableSIGNIFICANT WORK ACTIVITIES:
Continuous standing for prolonged periods (more than 2 consecutive hours in an 8 hour day), Continuous walking for prolonged periods (more than 2 hours at a time in an 8 hour day), Driving a personal auto or company car or truck, or a powered piece of material handling equipmentAbbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans.EEO is the Law link - English: is the Law link - Espanol: Originally posted on Himalayas