客户经理

**Are you ready to embark on a career that truly affects people around the world? Trulioo invites you to be a catalyst for change in the dynamic realm of digital identity verification. As the global front-runner in our industry, we are redefining how businesses grow, innovate and comply online.**

Picture yourself at the forefront of innovation, contributing to our award-winning platform that enables organizations worldwide to quickly onboard customers, optimize costs and combat fraud. Fueled by Silicon Valley support, Trulioo stands as the trusted platform that can verify more than 5 billion people and 700 million business entities spanning 195 countries.

But Trulioo is more than a tech company. We are a united force of dedicated experts committed to establishing trust online - and we’re proud to be recognized as a **BC Top Employer for the second consecutive year**, reflecting our commitment to an inclusive, collaborative, and people-first workplace.

Headquartered in Vancouver and with strategic hubs in San Diego and Dublin, we foster a culture of collaboration and open communication. Our offices support a hybrid model and staff typically work three days per week at a hub location. Join us where excitement meets innovation and contribute to a world where trust and technology unite.

**What We Offer**

- **Comprehensive Benefits:** We provide a robust benefits package for full-time, permanent employees, including health, dental, and vision coverage, retirement plans with company match, paid time off, parental leave, and an annual education & training stipend (equivalent to $1,000 in local currency). Specific benefits may vary by location and will be discussed further during the interview process.

- **Flexible Hybrid Working Environment:** Our offices are designed to support both collaboration and flexibility. Enjoy weekly lunches, quality coffee, and regular social events. Many locations also feature parent rooms, on-site gyms, comfortable lounges, and adaptable workstations to support your comfort and productivity.

- **Wellness:** We care about your well-being. Team members have access to wellness workshops and events, as well as a complimentary Headspace subscription to help you stay focused, grounded, and energized.

- **Employee Resource Groups:** Belonging is an important part of doing your best work. Our ERGs provide an inclusive space, support and community for employees of diverse backgrounds and allies. We host informative, fun sessions and celebrations that are often open to the entire organization.

### **Position Summary**

Reporting to the Director of APAC Sales, the Enterprise Account Executive is responsible for selling Trulioo products into our existing strategic customer accounts. This is a unique career opportunity to engage with high-profile customers in the Payments, e-Commerce, FinServ, and Technology verticals. You'll be relied upon for your entrepreneurial nature, collaborative style, and ability to drive the sales funnel by aligning customer needs, product capabilities, and use case fit. Daily activities will include responding to incoming requests and proactively and systematically pursuing new opportunities with existing customers, via phone, email, and at conferences.

This role is expected to leverage AI and emerging technologies to improve productivity, enhance decision-making, and continuously optimize how work is performed.

This is a full-time, permanent position working remotely from Australia.

### **What You'll Be Doing:**

- Create and build relationships with existing strategic customers to drive revenues and expansion of Trulioo products into the organization

- Work closely with Trulioo's customer success managers on account strategy

- Progress all opportunities through the sales cycle diligently and professionally, while balancing conversion and longer-term business opportunities

- Coordinate our customer's evaluation of Trulioo including leveraging solution engineers and other product experts, performing demos, and using mutual project plans.

- Update Salesforce database with information regularly

- Build trusting relationships with existing strategic customers by understanding and foreseeing how our products can meet their needs

### **What You’ll Bring:**

- Previous B2B experience in a software account executive/account management role within a tech environment; preferably expanding customer accounts with a focus on new departments and/or regions

- Opportunity management and stakeholder engagement through the sales cycle

- Manage contract negotiations

- Team player with a positive and infectious attitude

- Exceptional verbal and written communication skills to successfully articulate technical product specifications and product value propositions

- Strong relationship-building and interpersonal skills

- Self-motivated, detail-oriented, and a big appetite for high achievement

- Strong business and technical aptitude with a proven ability to quickly learn new technologies

- Proficient in using AI tools across the full sales cycle — account/prospect research, outreach and workflow automation, product/technical ramp-up, custom client-facing content, and pipeline hygiene/CRM updates — while personalizing outputs at scale and verifying accuracy before anything reaches a customer

### **Interview Process:**

At Trulioo, we strive to create an interview experience that is transparent, engaging, and respectful of your time. Our process is designed to help us learn more about your skills and experience while giving you insight into our team, culture, and the impact of the work we do.

Here's what you can expect throughout the interview process:

- Recruiter Interview: 30 minutes

- Hiring Manager Interview: 60 minutes

- Panel/Presentation Interview: 60 minutes

- Final Leadership Interview: 30 minutes

**Thriving at Trulioo**

At Trulioo, you’re not just an employee. You’re a valued member of our Trulicrew on a journey of professional and personal growth with a world-class organization. With Trulioo, you have the power to revolutionize the intersection of technology, digital trust and online identity to open the global economy to everyone. Together, we can shape the digital future.

We’re on the lookout for exceptional people to empower with trust, autonomy and the freedom to cultivate their potential. Your curiosity, meticulous attention to detail and passion to contribute are highly valued. If that resonates with you, apply today to become a part of our team. Join us in shaping a future where your career isn’t just a journey but also a boundless exploration into the possibilities of technology and digital identity verification.

Get an inside look at life at Trulioo by following us on [LinkedIn](https://ca.linkedin.com/company/trulioo), or learn more about us at [www.trulioo.com](http://www.trulioo.com)

_If you don’t see yourself fully reflected in every job requirement listed on the posting above, we still encourage you to reach out and apply. Research has shown that minorities and underrepresented groups often only apply when they feel 100% qualified. We are committed to creating a more equitable, inclusive and diverse company and we strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientations, and life experiences to apply._

_Trulioo welcomes applications from people with disabilities. Support is available upon request for candidates taking part in all aspects of the selection process. Finally, we know from time-to-time emergencies happen and you may need to reschedule an interview - we understand and encourage you to be in communication without worrying about losing the opportunity or your credibility._

**Privacy Notice**

As part of our job application process, Trulioo collects, processes, and discloses personal data for the purpose of identifying suitable candidates for our job openings. For more detail, please visit Trulioo’s [Website Privacy Policy](https://www.trulioo.com/website-privacy-policy) in the section “When you apply for a job”.