消防安全工程师
Fire Safety Engineer
关于Ting Labs
我们致力于拯救生命和财产，通过Ting引领智能家居技术和火灾预防的下一轮创新。这款智能传感器和管家服务可监控家庭的电力网络，以检测通常导致最严重和灾难性火灾的电气隐患。在防止家庭内火灾的同时，Ting还帮助监控电网，提高社区火灾安全并减少火灾带来的环境影响。我们正坚定地解决长期未被满足的电气火灾预防领域，采用前沿技术，开启增长的新阶段。了解更多请访问。
职位描述：
在这个全职岗位中，职责范围比传统公司类似职位更广泛。理想的候选人应聪明、有创造力且全情投入，具备出色的沟通能力和团队协作能力。你将负责运营的各个方面，从技术数据分析到客户和合作伙伴的互动，以及更多！
火灾安全工程师将向火灾安全运营经理汇报，支持相关工作，并负责Ting火灾安全运营职责。你将加入一个由经验丰富的商业领袖、工程师和数据科学家组成的小团队，致力于让世界变得更安全、更高效。欢迎加入我们！
工作职责：
- 管理Ting客户案例，重点关注电气火灾隐患操作、缓解和与传感器相关的支持活动，包括在正常工作时间之外提供支持
- 计划并协调与客户和承包商合作伙伴相关的缓解活动支持工作
- 与合作伙伴和客户合作，隔离并排查现场问题
- 数据审查和分析
- 技术项目管理
- 协助制作与培训和支持流程相关的文档
- 执行其他所需职责
要求：
- 科学类学科/电气系统教育和经验，以及客户管理/支持经验，例如
- 工程、科学或相关专业的学士学位
- 工程、科学或相关专业的副学士学位，具有熟练技能行业经验和/或军队背景
- 具有熟练技能行业背景，持有证书/执照，并有额外的教育和/或军队背景
查看英文原文
About Ting Labs
We’re on a mission to save lives and property, leading the next wave in smart home technology and fire prevention with Ting. This intelligent sensor and concierge service monitors a home’s electrical network to detect electrical hazards that often lead to the most devastating and catastrophic fires. While on the job preventing fires inside a home, Ting also helps monitor the electrical grid, contributing to increased community fire safety and reduced environmental impact that comes with fire reduction. We’re steadfastly addressing the long-underserved realm of electrical fire prevention with leading-edge technology and embarking on the next stage of our growth. Visit for more information.
About the Role:
In this full-time role, the responsibilities are broader than a similar role in established companies. As an ideal candidate, you’re smart, creative, and fully engaged, with excellent people and communication skills and the ability to collaborate with the team. You’ll have various responsibilities spanning all aspects of Operations, from technical data analysis to customer and partner engagement and beyond!
The Fire Safety Engineer will report to a Fire Safety Operations Manager, support efforts, and be responsible for Ting Fire Safety Operations duties. You’ll be joining a small and experienced team of business leaders, engineers, and data scientists seeking to make the world a safer and more efficient place. Come join us!
Job Duties:
- Manage Ting customer cases focusing on electrical fire hazard operations, mitigation, and sensor-related support activities, including after regular business hours as needed
- Plan and coordinate support efforts related to mitigation activities with customers and contractor partners relating to Ting operations
- Work with partners and customers to isolate and troubleshoot issues in the field
- Data review and analysis
- Technical project management
- Assist with producing documentation related to processes used for training and support
- Perform other duties as required
Requirements:
- Education and experience in science-based disciplines/electrical systems with customer management/support experience, such as
- Bachelor’s degree in engineering, science, or related discipline
- Associates degree in engineering, science, or related discipline with skilled trades experience and/or military background.
- A skilled trades background with certifications/licenses and additional education and/or military service
- Willingness and ability to participate as a member of a team in a rotating schedule, including nights, weekends, and holidays
- Travel as needed
What We Offer:
- Competitive salary + equity
- Freedom ability to make, own, and carry out decisions
- Health, dental, and vision insurance
Ting Labs is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Originally posted on Himalayas