客户服务中心协调员
Client Service Coordinator
职责
1. 提供电话/电邮的咨询服务
2. 提供报价,根据收到的信息注册样品信息并解答客户可能提出的问题
3. 与不同部门协作,确保所有订单按时完成,并确保客户及时了解订单状态
4. 按要求处理临时任务,并按时按要求完成经理/负责人安排的其他工作
教育/经验/技能
1. 大专及以上学历,专业不限(科学、工程或其他技术类专业优先)
2. 具备良好的英语口语和书写能力,英语4级或以上
3. 具有良好的沟通和语言表达能力
4. 主动、独立,具备良好的团队合作精神
关于QIMA:
在QIMA,我们致力于为客户提供智能解决方案,让您信任的产品得以实现。
我们在超过100个国家运营,服务于消费品、食品和生命科学行业,帮助超过30,000个品牌、零售商、制造商和种植者实现质量卓越。
我们将实地专业知识与数字解决方案相结合,为质量和合规数据带来准确性、透明度和智能化。
使我们与众不同的是我们的独特文化。我们的5,000名Qimers每天根据QIMA价值观生活和做决策。凭借对客户的热情、诚信以及简化事物的承诺,我们颠覆了检测、检验和认证行业。你准备好与我们一同踏上这段激动人心的旅程,帮助我们实现使命吗?
最初发布于喜马拉雅山
查看英文原文
RESPONSIBILITIES
1. Offer consultation services from both call and e-mails.
提供电话/电邮的咨询服务
2. Provide price quotations, register the information of samples according to the information received and answer any queries clients may have
提供报价,订单信息注册/录入以及解答客户疑问
3. Work with different department to make sure all orders are completed on time, and clients are kept up to date on the status of their order;
各部门协调合作,确保订单按时完成,并确保客户及时了解订单状态
4. Handle ad-hoc assignment as required and finish other tasks assigned by manager/leader on time and meet requirements
处理临时分配的工作,按时按要求完成经理/负责人安排的其他工作
EDUCATION / EXPERIENCE / SKILLS
1. College degree or above in any discipline (though Science, Engineering, or another technical discipline will be a plus)
大专及以上,专业不限(科学,工程或其他技术性学科优先考虑)
2. Good command of Oral English and writing English, CET 4 or above
具有良好的英语口语和书写能力,英语4级或以上
3. Good communication skills and language competence;
具有良好的沟通和语言表达能力
4. Self-initiated, independent and a good team player.
主动、独立、有良好的团队合作精神
About QIMA:
At QIMA, we are on a mission to offer our clients smart solutions to make products you can trust.
Operating in over 100 countries, we serve the consumer products, food, and life sciences industries and help more than 30,000 brands, retailers, manufacturers, and growers achieve quality excellence.
We combine on-the-ground expertise with digital solutions that bring accuracy, transparency and intelligence for quality and compliance data.
What sets us apart is our unique culture. Our 5,000 Qimers live and make decisions every day by our QIMA Values. With client passion, integrity, and a commitment to making things simple, we disrupted the Testing, Inspection, and Certification industry. Are you ready to hop on this exciting ride with us and help us achieve our mission?
Originally posted on Himalayas