高级客户经理 - 炼油服务职位（远程（居家办公），远程（居家办公）
Sr. Account Manager - Refinery Services Job (Remote (Home Based), Remote (Home B
职位名称：高级客户经理 - 精炼服务
部门：硫化学品
地点：德克萨斯州休斯顿 / 墨西哥湾沿岸地区
职位简介
高级客户经理是DMDS、DMS和Carelflex®销售团队中的关键商业领导者，负责推动美国和加拿大地区强大的硫化化学品和催化剂活化服务组合的增长。您将在三个快速发展的市场中发挥关键作用——石油化工（包括蒸汽裂解装置）、可再生柴油和石油精炼，我们的解决方案直接支持主要行业客户的安全生产、高效运营和可靠运行。
这是一个高度动态的销售环境，销售周期从2到12个月不等。您将全面负责预测、与客户定义项目范围、制定有说服力的商业方案、主导谈判、获取采购订单，并支持化学供应和现场服务项目的顺利执行。
您将同时管理多个高价值机会，与多元化团队紧密合作，确保一流的客户体验和完美的项目交付。
核心职责
商业卓越
- 制定并执行智能、前瞻性的销售拜访计划，保持销售管道强劲且可预测。
- 使用Salesforce提前掌握短期和长期预测、机会分析和客户互动。
- 主导定价策略，制定有吸引力的商业方案，并与炼油厂和石化客户进行高价值交易的谈判。
- 展示具有差异化优势的解决方案，然后完成交易并管理交付过程中的客户关系。
- 与内部团队合作，确保每个项目完美交付并超越客户期望。
- 前往客户现场（40–60%的差旅）建立关系，发现新机会，并作为值得信赖的顾问提供支持。
- 收集客户洞察，用于塑造未来服务产品并支持业务增长。
营销与品牌影响力
- 在行业活动和贸易展会上代表我们的业务。
- 提出提升我们在市场中影响力的品牌和传播理念。
报告与领导力
- 通过Salesforce和月度活动总结保持报告的整洁及时。
- 与全球团队分享市场情报、见解和成功经验，以增强我们的全球影响力。
- 参与内部业务评审、战略讨论和同行协作。
查看英文原文
Job Title: Sr. Account Manager - Refinery Services
Job Title: Sr. Account Manager - Refinery Services
Division: Thiochemicals
Location: Houston, TX /Gulf Coast area
JOB SUMMARY
The Sr. Account Manager is a key commercial leader within the DMDS, DMS, and Carelflex® Sales Team, driving growth across a powerhouse portfolio of sulfiding chemicals and catalyst activation services throughout the U.S. and Canada. You’ll play a pivotal role in three fast‑moving markets—petrochemicals (including steam cracking units), renewable diesel, and oil refining—where our solutions directly support safe, efficient, and reliable operations for major industry players.
This is a highly dynamic sales environment, with multi‑step cycles spanning 2 to 12 months. You’ll take full ownership of forecasting, defining project scope with customers, crafting compelling commercial offers, leading negotiations, securing purchase orders, and supporting seamless execution of both chemical supply and field service projects.
You’ll manage multiple high‑value opportunities at once, working in close partnership with a diverse team to ensure best‑in‑class customer experience and flawless project delivery.
KEY RESPONSIBILITIES
Commercial Excellence
- Build and execute smart, forward‑looking sales call plans that keep your pipeline strong and predictable.
- Use Salesforce to stay ahead of short‑ and long‑term forecasting, opportunity analysis, and customer engagement.
- Lead pricing strategy, craft compelling commercial offers, and negotiate high‑value deals with refinery and petrochemical customers.
- Present solutions that differentiate us—then close the deal and manage the relationship through delivery.
- Partner internally to ensure every project is delivered flawlessly and exceeds customer expectations.
- Visit customer sites (40–60% travel) to build relationships, identify new opportunities, and serve as a trusted advisor.
- Capture customer insights to shape future service offerings and support business growth.
Marketing & Brand Presence
- Represent our business at industry events and trade shows.
- Bring branding and messaging ideas that elevate our presence in the marketplace.
Reporting & Leadership
- Maintain polished, timely reporting through Salesforce and monthly activity summaries.
- Share market intelligence, insights, and wins with global teams to strengthen our global footprint.
- Contribute to internal business reviews, strategy discussions, and peer collaboration.
EXPERIENCE & QUALIFICATIONS REQUIRED
Education: Bachelor’s Degree in Engineering, Chemistry, or other technical field.
Experience, Qualifications & Skills:
- Proven experience in sales and commercial negotiations in refinery or petrochemical markets.
- Proficiency in Salesforce or other CRM, Excel, PowerBI, and Microsoft Office
- Strong interpersonal, communication, and negotiation skills.
- Ability to work with multidisciplinary teams and maintain strong customer focus.
- Highly organized, detail‑oriented, and able to manage multiple projects simultaneously.
- Demonstrated presentation skills and cultural awareness.
- Willingness to travel frequently to customer sites.
Originally posted on Himalayas