全球客户经理 - 食品远程（芝加哥，美国）
Global Account Manager -Food REMOTE (Chicago, US)
我们寻找一位具有战略眼光的关系建设者，热衷于推动原料行业的增长。作为全职的全球客户经理——食品，您将与原料行业内的多家大型跨国和区域客户建立合作关系。您的目标是向指定客户群推广公司适当的产品和服务，同时实现收入、利润率和战略客户目标。您还将领导客户账户规划周期，发现并开发独特的方式来拓展业务。我们首选的办公地点为伊利诺伊州芝加哥或新泽西州普林斯顿，但也接受远程工作。
您的职责：
- 建立、维护并拓展客户关系，确保达成公司目标
- 与原料行业的客户合作，利用Döhler的天然原材料和配料为其组合增加价值和创新
- 使用公司CRM工具跟踪项目并确保内部可见性
- 执行年度销售计划流程并维护客户预测
- 制定并实施能够成功执行业务单元策略的销售方案
- 与指定客户的决策者和影响者建立专业关系
- 主动评估并解决客户需求，以提升忠诚度并增加价值
- 与内部跨职能团队紧密合作，确保公司和客户目标一致
- 与跨职能团队协作，对齐目标并提供客户解决方案
- 制定并执行符合战略目标的账户发展计划，同时实现销售、销量和利润目标；必要时实施纠正措施
- 确保及时准确地响应客户请求
您的背景：
- 本科学历
- 至少5年原料行业经验
- 在香精香料公司、色素公司以及食品饮料应用的风味或解决方案供应商方面有成功经验
- 在原料行业内拥有广泛的人脉，包括采购团队和关键决策者
- 对天然原料类别有深入了解，例如柑橘油、水果香精、植物提取物、咖啡和茶原料、果汁和天然色素
- 能够在国内出差30-50%
我们提供的福利：
- 全面的健康保障——医疗、牙科和视力计划，支持您和您的家庭
- 带薪育儿假——产假和父育假
查看英文原文
We are looking for strategic relationship builder with a passion for driving growth in the ingredient industry. As a full-time Global Account Manager – Food, you’ll be at the forefront of partnering with multiple large multinational and regional customers within the ingredient industry. Your goal is to represent the appropriate array of company products and services to assigned customer base while achieving revenue, margin and strategic account objectives. You will also lead customer account planning cycle, identify and develop unique ways to grow the business. Our preferred location is either Chicago, IL or Princeton, NJ, yet open to remote options.
Your Responsibilities:
- Create, maintain, and grow customer relationships to ensure attainment of company goals
- Work with customers of the ingredient industry to add value and innovation to their portfolios using Döhler´s natural raw materials and ingredients
- Use company CRM tools to track projects and ensure internal visibility
- Execute the annual sales planning process and maintain customer forecasts
- Develop and implement sales initiatives that successfully execute Business Unit initiatives
- Manage professional relationships with key decision-makers and influencers at assigned accounts
- Proactively assess and address customer needs to drive loyalty and increase value
- Work closely with internal cross-functional team members to ensure alignment on company and customer goals
- Collaborate with cross-functional teams to align on goals and deliver customer solutions
- Create and execute account development plans in line with strategic targets, while achieving sales, volume, and profit goals; implement corrective actions when needed
- Ensure timely and accurate response to customer requests
Your Profile:
- College degree
- Minimum of 5 years of experience in the ingredient industry
- Proven experience working with flavor and fragrance houses, color houses, and taste or solution providers for food and beverage applications.
- Established network within the ingredient industry, including sourcing teams and key decision-makers.
- Strong knowledge of natural ingredient categories such as citrus oils, fruit essences, botanicals, coffee & tea ingredients, juices, and natural colors.
- Ability to travel 30-50% domestically
We offer:
- Comprehensive Health Coverage – Medical, Dental, and Vision Plans to support you and your family
- Paid Parental Leave –Maternity and Paternity Leave so you can focus on what matters most
- 401(k) Retirement Plan with Employer Match – Plan for your future with company-supported retirement savings
- Paid Time Off – Enjoy a healthy work-life balance with PTO and 11 Paid Holidays
- Employee Engagement – Join our Engagement Team for fun events, volunteer opportunities, and ways to connect with colleagues across the company
- Döhler Academy: You have the opportunity to continuously develop your education further through internal and external training programs
- Supportive Culture – Friendly and informal atmosphere, family-owned, flat hierarchies, open communication, and helpful colleagues
- Meaningful Impact – Be an integral part of our business success and help shape the future of nutrition
- Empowerment – Unleash your full potential with opportunities to grow, lead, and make a real difference
Originally posted on Himalayas