海洋销售工程师
Marine Sales Engineer
公司简介
Nikkiso Clean Energy & Industrial Gases 是液化天然气(LNG)和工业气体行业冷冻泵、热交换器、工艺系统、服务和解决方案的领先供应商。我们是 Nikkiso Company Ltd 的子公司,这是一家总部位于日本东京的领先工业制造商,年收入超过 15 亿美元,全球员工超过 8000 名,并在东京证券交易所上市。
Nikkiso 冷冻服务(NCS)是为工业气体和空气分离行业、提高石油采收率作业、海运、清洁能源和替代燃料市场提供服务的行业领导者。凭借创新的解决方案、尖端技术和专业服务,公司在市场上树立了可靠的声誉,成为众多客户的首选服务提供商。公司通过持续交付符合各行业特定需求的顶级服务,在市场中建立了自己的专业领域。我们的产品在帮助客户实现更安全、更环保和更可持续的运营方面发挥了关键作用。从液化天然气(LNG)系统到工业气体设备,每一件产品在设计和制造过程中都充分考虑了安全性和环境可持续性。
Nikkiso 冷冻服务是支持海运行业向更高效和可持续运营转型的冷冻和清洁能源解决方案的全球领导者。该职位将直接负责收入增长,接触高级客户利益相关者,并有机会在一个快速增长的全球市场中建立长期、高价值的商业合作关系。
职位概述
售后账户经理(海运)是一项以收入增长为导向、面向客户的领导职位,负责推动售后销售增长,拓展长期服务协议(LTSA),并最大化 Nikkiso 冷冻服务海运客户组合中的客户终身价值。
该职位负责所辖海运客户的商业策略,作为客户与 NCS 之间的主要联系人。账户经理结合深厚的商业洞察力和基于生命周期的服务方案,以提高船队可靠性,确保持续收入,并加强长期客户关系。此职位的成功将通过收入增长、LTSA 渗透率、利润率表现和客户留存率来衡量。
该职位为远程办公,可在全美任何地方工作。
职责
商业账户管理
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Company Overview
Nikkiso Clean Energy & Industrial Gases is a leading provider of cryogenic pumps, heat exchangers, process systems, services, and solutions for the LNG and industrial gases industry. We are a subsidiary of Nikkiso Company Ltd, a leading industrial manufacturer headquartered in Tokyo, Japan, with over $1.5B in annual revenue, 8000 + employees worldwide, and publicly traded on the Tokyo Stock Exchange.
Nikkiso Cryogenic Services (NCS) is an industry leader in the provision of services to the industrial gas and air separation industries, enhanced oil recovery operations, marine, clean energy, and alternative fuels markets. Boasting a vast portfolio of innovative solutions, cutting-edge technology, and expert services, the company stands tall as a go-to service provider for a wide range of clients. The company has carved a niche for itself in the market with its consistent delivery of top-tier services that are tailored to meet the specific needs of each industry. Our products have been instrumental in enabling customers to realize safer, greener, and more sustainable operations. From liquefied natural gas (LNG) systems to industrial gas equipment, every product is designed and manufactured with the utmost consideration for safety and environmental sustainability.
Nikkiso Cryogenic Services is a global leader in cryogenic and clean energy solutions supporting the marine industry’s transition to more efficient and sustainable operations. This role offers direct ownership of revenue growth, exposure to senior customer stakeholders, and the opportunity to build long-term, high-value commercial partnerships in a rapidly growing global market.
Job Overview
The Aftermarket Account Manager (Marine) is a revenue-driving, customer-facing leadership role responsible for growing aftermarket sales, expanding Long-Term Service Agreements (LTSA), and maximizing lifetime customer value across Nikkiso Cryogenic Services’ marine customer portfolio.
This role owns the commercial strategy for assigned marine accounts, serving as the primary interface between customers and NCS. The Account Manager combines deep commercial acumen with lifecycle-based service offerings to increase fleet reliability, secure recurring revenue, and strengthen long-term customer partnerships. Success in this role is measured by revenue growth, LTSA penetration, margin performance, and customer retention.
This position is remote, anywhere is US.
Responsibilities
Commercial Account Ownership
- Own the commercial performance of assigned marine accounts, with clear accountability for revenue growth, margin, and customer retention.
- Develop and execute strategic account plans focused on aftermarket growth, recurring revenue, and long-term lifecycle agreements.
- Serve as the senior commercial point of contact for customers, building executive-level relationships and trust.
- Lead customer account reviews, presenting commercial performance, value delivered, and forward-looking opportunities.
Aftermarket Sales & Business Development
- Drive aftermarket revenue through service contracts, spare parts, overhauls, retrofits, upgrades, and lifecycle solutions.
- Proactively develop, sell, and expand Long-Term Service Agreements (LTSA) aligned with customer operational and financial objectives.
- Identify and qualify upsell and cross-sell opportunities, building compelling value propositions and ROI-based business cases.
- Lead commercial negotiations for LTSA scope, pricing, and terms in coordination with internal stakeholders.
- Monitor market trends, customer investment cycles, and competitor activity to identify growth opportunities.
Customer Value & Fleet Economics
- Position NCS solutions around total cost of ownership, asset availability, and lifecycle optimization.
- Use fleet performance data, MTBR trends, and service history to justify commercial proposals and long-term agreements.
- Partner with service and engineering teams to translate technical performance improvements into commercial value for customers.
Execution & Commercial Discipline
- Maintain full visibility of customer opportunities from quotation through order entry, execution, delivery, and invoicing.
- Ensure pricing accuracy, margin protection, and timely conversion of opportunities to revenue.
- Track service costs, margins, and invoicing status to support accurate forecasting and financial reporting.
- Oversee warranty claims and workshop overhauls from a commercial and customer-impact perspective.
Inventory & Service Readiness (Commercial Focus)
- Ensure customer-specific spare parts strategies support contractual commitments, response times, and revenue objectives.
- Collaborate with supply chain and operations on forecasting, inventory planning, and service readiness to enable sales growth.
Cross-Functional Leadership
- Act as the commercial voice of the customer internally, aligning service operations, engineering, supply chain, and product management around account priorities.
- Support technical escalations and service execution to protect revenue, margins, and customer confidence.
Forecasting & Reporting
- Maintain accurate sales forecasts, LTSA pipelines, and account plans.
- Report on revenue performance, LTSA penetration, service backlog, and key commercial risks and opportunities.
- Provide management with actionable insights to support growth and resource planning.
Qualifications
- Bachelor’s degree in Business, Engineering, or related field (or equivalent experience).
- 5+ years of experience in aftermarket sales, service sales, or key account management within marine, energy, or industrial equipment sectors.
- Strong commercial understanding of aftermarket business models, lifecycle agreements, and recurring revenue strategies.
- Proven ability to negotiate complex commercial agreements with technically sophisticated customers.
- Experience managing pricing, margins, forecasts, and revenue accountability.
- Strong executive communication, presentation, and negotiation skills.
- Data-driven mindset with the ability to translate technical performance into financial value.
- Willingness to travel domestically and internationally as required.
- Proficiency with CRM and ERP systems preferred.
This position is remote, anywhere is US.
EEOC Statement
Nikkiso CE&IG is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Originally posted on Himalayas