产品设计师，可访问性
Product Designer, Accessibility
关于团队
OpenAI 的使命是确保通用人工智能造福全人类。设计系统团队构建了帮助 OpenAI 各个团队大规模打造一致、高质量体验的基础。
可访问性是这项工作的核心。我们正在建立共享的标准、组件、工具和实践，使包容性体验成为 OpenAI 产品和平台的默认设置。
关于该职位
在此职位中，你将从设计基础部门内部领导 OpenAI 全公司范围的可访问性计划。你将结合战略和组织影响力与实际的产品设计——倡导残障人士的利益，消除完整客户旅程中的障碍，并在整个公司建立持久的所有权。
这是一个为涵盖网页、移动设备、桌面、语音、人工智能和硬件的新一代产品定义可访问性的机会。你将帮助团队考虑人们感知、理解、导航和与技术互动的多种方式，超越最低合规要求，创造真正有用且包容的体验。
你将与设计、工程、研究、产品、市场推广和法律团队合作，使可访问性成为产品质量的预期部分，而不是最终审查或单一专家的责任。
该职位位于我们的旧金山总部。我们为新员工提供搬迁协助。
在该职位中，你将：
- 定义 OpenAI 的可访问性策略、路线图、治理、优先级和进度衡量标准。
- 设计并推出可访问的体验，同时识别完整客户旅程中的系统性障碍。
- 通过包容性组件、标记、交互模式、Figma 库、文档和工程防护措施，将可访问性融入我们的设计系统。
- 通过参与式研究、可用性测试和辅助技术测试，以残障人士为中心，而不是仅仅依赖假设、模拟或自动化工具。
- 为永久性、暂时性和情境性残疾设计，包括多种感知信息、导航界面、理解内容和完成重要任务的方式。
- 建立屏幕阅读器、键盘导航、焦点、阅读顺序、对比度、字体、动态效果、字幕、表单、错误和多模态交互的实际标准。
- 领导可访问性审计、修复优先级、发布准备和持续验证
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About the Team
OpenAI’s mission is to ensure that general-purpose artificial intelligence benefits all of humanity. The Design Systems team creates the foundations that help teams across OpenAI build coherent, high-quality experiences at scale.
Accessibility is fundamental to that work. We’re building the shared standards, components, tools, and practices that make inclusive experiences the default across OpenAI’s products and platforms.
About the Role
In this role, you’ll lead OpenAI’s company-wide accessibility program from within Design Foundations. You’ll pair strategy and organizational influence with hands-on product design—advocating for disabled people, removing barriers across complete customer journeys, and establishing durable ownership throughout the company.
This is an opportunity to define accessibility for a new generation of products spanning web, mobile, desktop, voice, AI, and hardware. You’ll help teams consider the many ways people perceive, understand, navigate, and interact with technology, going beyond minimum compliance to create experiences that are genuinely useful and inclusive.
Working across design, engineering, research, product, go-to-market, and legal, you’ll make accessibility an expected part of product quality—not a final review or the responsibility of a single expert.
This role is based in our San Francisco HQ. We offer relocation assistance to new employees.
In this role you will:
- Define OpenAI’s accessibility strategy, roadmap, governance, priorities, and measures of progress.
- Design and ship accessible experiences while identifying systemic barriers across complete customer journeys.
- Build accessibility into our design system through inclusive components, tokens, interaction patterns, Figma libraries, documentation, and engineering guardrails.
- Center disabled people through participatory research, usability studies, and assistive-technology testing rather than relying solely on assumptions, simulations, or automated tools.
- Design for permanent, temporary, and situational disabilities, including multiple ways to perceive information, navigate interfaces, understand content, and complete important tasks.
- Establish practical standards for screen readers, keyboard navigation, focus, reading order, contrast, typography, motion, captions, forms, errors, and multimodal interactions.
- Lead accessibility audits, remediation priorities, launch readiness, and continuous validation across platforms.
- Partner with go-to-market, legal, compliance, and product teams on enterprise readiness, accessibility documentation, procurement needs, and customer commitments.
- Grow company-wide capability through training, critiques, engineering partnerships, and a network of accessibility champions.
You might thrive in this role if you:
- Have led accessibility or inclusive-design work across multiple teams, products, or platforms.
- Pair deep accessibility expertise with strong interaction design, systems thinking, and a high bar for product craft.
- Understand the relationship between accessibility, usability, and inclusive design—and know when to go beyond standards to meet real human needs.
- Have deep practical knowledge of WCAG, assistive technologies, accessible interaction design, and platform-specific standards.
- Have embedded accessibility into design systems, reusable components, and engineering workflows.
- Have worked directly with disabled people and translated their experiences into meaningful product and organizational decisions.
- Can identify assumptions and exclusion within a product journey, then turn those insights into clearer and more flexible ways to interact.
- Are equally effective setting strategy, designing detailed experiences, and collaborating with engineers through implementation.
- Can influence across disciplines without direct authority, creating shared accountability without becoming a centralized approval gate.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.
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At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.