客户经理
Account Manager
职位：客户经理
地点：德克萨斯州艾尔文 / 远程
雇佣类型：全职
福利：包括医疗、牙科、视力保险、带薪假期和401K
公司业务：货运代理公司
客户经理职位描述
作为客户经理，您将通过电话和电子邮件协调日常运输请求，自信地解决出现的任何问题，并主动沟通问题或差异，从而在维护和拓展积极的客户关系中发挥关键作用。您将深入了解不断变化的货运市场以及如何运用Giltner的技术。
客户经理职责
· 管理并发展现有重点客户关系，根据货运模式和需求提供解决方案
· 有信心解决任何问题，如错过提货、延迟交付、货物损坏或错误计费
· 主动向客户沟通任何问题
· 通过电话和电子邮件协调所有日常运输
· 确保账单准确及时，并主动通知客户任何变更
· 与其他部门合作跟踪运输，及时正确地解决任何差异并提交索赔
客户经理资格
· 一至三年行业经验
· 强大的沟通能力，包括书面和口头表达
· 在压力下保持冷静
· 优秀的商业意识
· 了解相关运输方式
· 具有团队合作精神
· 强大的组织能力，注重细节
· 能够处理大量信息
我们提供的福利
· 竞争性薪资加佣金
· 职业和个人成长机会
· 医疗、牙科和视力保险
· 401K
· 灵活支出账户
· Aflac
· 带薪假期
关于我们
我们正在成长！Giltner Logistics 是一家资产支持的第三方物流供应商，为客户提供独特的解决方案。通过利用我们超过35,000家承运商的广泛承运商网络以及我们的两家资产型姐妹公司，我们在美国、加拿大和墨西哥提供一流的客户服务。Giltner 的业务模式基于长期合作关系，这意味着我们给予客户和承运商应有的尊重和服务。
我们的总部位于爱达荷州特温福尔斯，我们在美国拥有超过40个办事处。我们以提供的客户服务和坚持的工作道德水平而自豪。
查看英文原文
Job Position: Account Manager
Location: Irving, TX / Remote
Employment Type: Full-time
Benefits: Benefits include medical, dental, vision, paid time off, and a 401K
Business: Freight Brokerage Company
Account Manager Job Description
As an Account Manager, you will play an integral part in maintaining and growing positive client relationships by coordinating daily shipment requests through phone and email, confidently solving any issues that arise and proactively communicating issues or discrepancies. You will develop a profound understanding of both the fluctuating shipping market and how to navigate Giltner’s technology.
Account Manager Responsibilities
·Manage and grow existing key account relationships and offer solutions based on shipping patterns and needs
·Confidently problem solve any issues, such as a missed pick up, late delivery, damaged freight or incorrect billing
·Proactively communicate any issues to the client
·Coordinate all daily shipments through phone and email
·Ensure accuracy and timeliness of billing while proactively notifying client of any changes
·Partner with other departments across Giltner to track shipments, resolve any discrepancies and file claims completely and correctly in a timely manner
Account Manager Qualifications
·One to three years of industry experience
·Strong communication skills, both written and verbal
·Calm under pressure
·Superior business acumen
·Knowledgeable on relevant modes of transportation
·Team player mentality
·Strong organizational skills with attention to detail
·Ability to manage large amounts of information
What We Offer
·Competitive wages plus commission
·Opportunity for Professional & Personal Growth
·Medical, Dental, and Vision Insurance
·401K
·Flexible Spending Account
·Aflac
·PTO
Who We Are
We are Growing! Giltner Logistics is an asset-backed third-party logistics provider that offers a unique solution for its customers. By utilizing our extensive carrier network of over 35,000 carriers as well as our two asset-based sister companies, we provide top-of-the-line service throughout the United States, Canada, and Mexico. Giltner's business practices are based on long-term relationships, which means we give our customers and carriers the respect and service they deserve.
Our corporate headquarters is located in Twin Falls, Idaho, and we have over 40 offices throughout the United States. We pride ourselves on the customer service we offer and the level of work ethic we adhere to.
- Pre-employment reference checks, background check, and drug screen are required for all positions within Giltner.
Originally posted on Himalayas