供应商排程协调员
Provider Scheduling Coordinator
Form Health 是一家虚拟肥胖医学诊所，通过远程医疗提供多学科、循证的肥胖治疗。肥胖影响着超过 40% 的美国成年人口，尽管历史上只有约 1% 的患者接受过疾病治疗，但肥胖医学领域正进入快速增长期。Form Health 提供高质量的专业护理，并利用技术提升患者体验。所有 Form Health 患者都会与他们的护理团队密切合作，该团队包括认证的执业医师、高级执业专业人员和注册营养师。通过我们的专属移动应用，患者可以定期进行视频就诊，以及使用短信、照片日记、数字数据传输和定制的教育材料。我们对临床护理设定了最高标准，并以同理心和尊重对待每一位个体。
Form Health 成立于 2019 年，是一家由风险投资支持的创新初创公司，拥有经验丰富的临床和管理团队。我们的使命是赋能患者，在全国范围内成为肥胖医学领域的领导者，推动广泛的影响。我们高度重视“以患者为先”的核心价值观，同时也致力于打造一个每位员工都受到重视、共同学习和进步的文化。
职位简介：
Scheduling Coordinator 负责管理内部医护人员的日程安排，以优化临床医生的可用性并确保高效运营。该职位主要关注内部日历变更，如 DTO（医生缺勤）、排班调整和排班空缺，这些可能会影响临床能力，并在高峰期可能需要与患者排班团队协调，但主要专注于内部医护人员日历管理。理想的候选人能够在快节奏的远程医疗环境中茁壮成长，并带来运营严谨性以支持临床卓越、高医生利用率，并确保我们具备满足患者需求的能力。
你将负责：
排班管理
- 负责执行医护人员日历变更的日常操作，包括 DTO、班次调换和排班调整，同时确保符合内部政策和覆盖及容量要求。
- 监控日历，根据临床需求和首次预约时间 SLA 识别缺口、超额或错配情况。
- 维护准确的排班记录，并审核内部变更以确保一致性和合规性。
医护人员沟通
查看英文原文
Form Health is a virtual obesity medicine clinic delivering multi-disciplinary evidence-based obesity treatment through telemedicine. Obesity impacts more than 40% of the US adult population, and although historically only about 1% of patients received medical treatment for their disease, the field of Obesity Medicine is entering a period of rapid growth. Form Health provides high-quality expert care and leverages technology to enhance the patient experience. All Form Health patients work closely with their care team, which includes board certified physicians, advanced practice professionals and Registered Dietitians. Through our proprietary mobile app patients engage in regular video visits, as well as text messaging, photo journaling, digital data transmission, and customized educational materials. We hold ourselves to the highest standards of clinical care, and to treating every individual with empathy and respect.
Founded in 2019, Form Health is a venture-backed innovative startup with an experienced clinical and leadership team. Our mission is to empower patients and be leaders in Obesity Medicine driving impact at a national scale. We are deeply invested in our core value to put patients first, and also deeply committed to creating a culture where every employee is valued and we learn and improve together.
About the Role:
The Provide Scheduling Coordinator is responsible for managing internal provider schedules to optimize clinician availability and ensure efficient operations. This role primarily focuses on internal calendar changes such as DTO, coverage adjustments, and scheduling gaps that impact clinical capacity and may coordinate with patient scheduling teams during high-volume periods, but is primarily focused on internal provider calendar management. The ideal candidate will thrive in a fast-paced telehealth environment and bring operational rigor to support clinical excellence, high provider utilization, and assuring we have capacity to meet patient demand.
What You Will Do:
Schedule Management
- Own the day-to-day execution of provider calendar changes—including DTO, shift swaps, and schedule adjustments—while ensuring alignment with internal policies and coverage and capacity requirements.
- Monitor schedules to identify gaps, overages, or misalignments based on clinical demand and Time to First Appointment SLAs.
- Maintain accurate scheduling records and audit internal changes to ensure consistency and compliance.
Provider Communication & Support
- Serve as a key point of contact for providers regarding internal scheduling logistics.
- Coordinate with clinical leadership to plan and execute coverage during provider leave, onboarding, or offboarding.
- Ensure timely and clear communication with providers around scheduling expectations and update deadlines.
Cross-Functional Collaboration
- Collaborate with Credentialing & Licensing and regional leaders to ensure calendar changes reflect licensure readiness and panel assignment requirements.
- Collaborate with Practice Operations to forecast resourcing needs during volume spikes or workforce changes.
- Support transition of care workflows by ensuring schedules are updated to reflect new clinician assignments.
Process Improvement
- Recommend improvements to internal scheduling workflows to enhance efficiency and reduce disruption.
- Assist in testing and implementation of new scheduling tools, automations, or SOPs.
About You:
- 2+ years of experience in scheduling for at least 15 clinicians, managing high-volume calendar requests, or working in healthcare operations or administrative coordination (telehealth startup experience preferred).
- Experience with scheduling platforms, EHR systems, or internal workflow tools (e.g., Jira, Asana, Salesforce).
- Excellent organizational and communication skills.
- High attention to detail and ability to manage multiple priorities.
- Proficiency in Google Sheets/Excel; ability to analyze and spot schedule gaps or utilization issues.
More about Form Health’s benefits:
- Competitive salary and equity in a high growth start-up
- Comprehensive health benefits (medical, dental, vision)
- 401k program
- Flexible work schedules and paid time off
- Paid parental leave
FORM Health’s commitment to building a diverse, equitable, and inclusive work environment:
FORM Health is committed to creating a culture and environment that celebrates diversity and inclusion, while fostering safety and belonging. This extends from our remote patient care to our corporate offices and everywhere in between. We are looking for team members who want to help us further our Diversity, Equity, and Inclusion (DEI) efforts and who share our attitudes for creating an inclusive, safe, and positive work environment.
Hourly Pay Range
$50,000—$60,000 USD
Originally posted on Himalayas