战略客户经理
Strategic Account Executive
Bloomreach 正在打造全球领先的代理平台,用于个性化体验。我们正在革新企业与客户连接的方式,通过构建和部署 AI 代理来个性化整个客户旅程。
- 我们正在将自主搜索推向主流,让产品发现对客户更直观、更对话化,同时为企业带来更高的利润。
- 我们正在实现对话式购物,为每位购物者提供定制化的指导和产品专业知识——随时随地,在客户旅程的每个触点都可获得。
- 我们正在设计自主营销的未来,让工作变得更高效,重新夺回营销人员本应从事的创意、战略和以客户为中心的工作。
我们所有这些努力都是建立在一个单一的 AI 引擎 —— Loomi AI 之上,这样个性化不仅自主,而且一致。从零售到金融服务,从酒店业到游戏行业,企业使用 Bloomreach 来推动更高的增长和持久的忠诚度。我们为超过 1,400 个全球品牌提供个性化支持,包括 American Eagle、Sonepar 和 Pandora。
作为 Bloomreach 的战略客户经理,您将在多利益相关方环境中主导新客户销售,并管理端到端的复杂交易流程。您将负责整个销售周期——从潜在客户挖掘和资格审核,到定价、谈判和成交,从而在西班牙市场创造新的收入。
您将与 SDR、解决方案顾问和关键内部团队以及外部合作伙伴跨职能协作,以开拓、推进并赢得战略性机会。您的工作将对我们在该地区的增长起到关键作用。
主要职责:
- 制定并执行有针对性的跨区域销售策略,渗透关键客户(C 级),获取新客户,并推动收入增长
- 作为您所负责区域的 CEO,组建并领导一个跨职能的虚拟团队,执行上市策略,包括在需要时进入新市场或开发空白市场
- 将交易移交给客户管理团队,以确保无缝的客户体验
- 通过识别痛点并将人物角色与 Bloomreach 的理想客户档案(ICP)匹配,早期且有效地筛选潜在客户
- 展示在销售方法上的熟练能力,如价值导向销售、MEDDPICC 或挑战者销售,以应对复杂的销售流程并推动高价值交易
- 确保销售管道稳健
查看英文原文
Bloomreach is building the world’s premier agentic platform for personalization.We’re revolutionizing how businesses connect with their customers, building and deploying AI agents to personalize the entire customer journey.
- We're taking autonomous search mainstream, making product discovery more intuitive and conversational for customers, and more profitable for businesses.
- We’re making conversational shopping a reality, connecting every shopper with tailored guidance and product expertise — available on demand, at every touchpoint in their journey.
- We're designing the future of autonomous marketing, taking the work out of workflows, and reclaiming the creative, strategic, and customer-first work marketers were always meant to do.
And we're building all of that on the intelligence of a single AI engine — Loomi AI — so that personalization isn't only autonomous…it's also consistent.From retail to financial services, hospitality to gaming, businesses use Bloomreach to drive higher growth and lasting loyalty. We power personalization for more than 1,400 global brands, including American Eagle, Sonepar, and Pandora.
As a Strategic Account Executive at Bloomreach, you will lead new-business sales in multi-stakeholder environments and manage end-to-end, complex deal cycles. You’ll own the full sales cycle—from prospecting and qualification through pricing, negotiation, and close—delivering new revenue across the Spanish market.
You’ll collaborate cross-functionally with SDRs, Solutions Consultants, and key internal teams, as well as external partners, to open, advance, and win strategic opportunities. Your work will be pivotal in driving our growth in the region.
Key Responsibilities:
- Develop and execute a targeted cross-regional sales strategy to penetrate key prospects (C-level), acquire new logos, and drive revenue growth
- Act as the CEO of your territory by assembling and leading a cross-functional virtual team to execute go-to-market strategies, including entering new markets or developing green markets when required.
- Hand over the deals to the Account Management to ensure a seamless customer experience
- Qualify leads early and effectively by identifying pain points and matching personas to Bloomreach’s Ideal Customer Profile (ICP).
- Demonstrate strong proficiency in sales methodologies such as Value-Based Selling, MEDDPICC, or Challenger Sales to navigate complex sales cycles and drive high-value deals.
- Ensure a robust sales pipeline by maintaining 3x the quarterly target through active prospecting and engaging effectively with C-level clients via various channels, including cold-calls, marketing lead follow-ups, RFPs, professional relationships, local marketing agency contacts, webinars, networking and face-to-face meetings.
- Collaborate closely with your CEA, channel partner, marketing, enablement, product and customer success teams, to revive old or stalled opportunities, qualify opportunities, and actively mature opportunities consistently
- Conduct thorough business needs analyses, prepare high-level client briefs, demos, and proposals presenting the unique value proposition of Bloomreach, and explain how it satisfies their needs.
- Clearly articulate how Bloomreach provides value over competitors and ensures shortlisting for purchasing decisions.
- Understand the Request for Proposal (RFP) process and influence it early on.
- Manage the CRM system to ensure accurate reporting and forecasting, maintaining high standards of data hygiene.
- Multithread to build and maintain solid long-term client relationships with key decision-makers and influencers, offering regular follow-ups and checking in on evolving needs.
- Provide insights on market trends, competitive landscape, and customer feedback to improve our product and sales effectiveness.
- Demonstrate initiative in your role to grow the business.
- Consistently achieve and exceed new business revenue targets.
- Act as a mentor or "buddy" for other regions, teams and junior team members.
- Follow instructions of the manager and complete additional duties as needed.
What We’re Looking For:
- 5+ years years of quota-carrying experience (B2B sales) selling software or software-as-a-service (SaaS)
- Deep knowledge of MarTech technologies, CRM, Marketing Automation, CMS, Search and Merch or data capabilities
- A proven track record of meeting and exceeding revenue quota in a Sales Manager or equivalent role
- Well-established presence in the local markets with a relevant network
- The ability to successfully negotiate and close deals in a highly collaborative team environment
- Detail oriented, relationship-building skills, and a focus on a high level of customer service, having a passion for building rapport with clients and helping their businesses
- The ability to adapt to new environments and use your own initiative
- Excellent written and verbal communication skills, including high-calibre presentation skills
- Excellent time management skills, positive attitude and a “love of selling”
The base salary range for this position is €62,000-€77,500. The pay range actually offered will take into account a variety of potential factors considered in compensation, including but not limited to skills, qualifications, geographic location, accomplishments, experience, credentials, internal equity and business needs, and may vary from the range listed above.
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The pay range actually offered will take into account a variety of potential factors considered in compensation, including but not limited to skills, qualifications, geographic location, accomplishments, experience, credentials, internal equity and business needs, and may vary from the range listed above.
Base Salary Range
€62.000—€77.500 EUR
More things you'll like about Bloomreach:
Culture:
- A great deal of freedom and trust. At Bloomreach we don’t clock in and out, and we have neither corporate rules nor long approval processes. This freedom goes hand in hand with responsibility. We are interested in results from day one.
- We have defined our 5 values and the 10 underlying key behaviors that we strongly believe in. We can only succeed if everyone lives these behaviors day to day. We've embedded them in our processes like recruitment, onboarding, feedback, personal development, performance review and internal communication.
- We believe in flexible working hours to accommodate your working style.
- We work virtual-first with several Bloomreach Hubs available across three continents.
- We organize company events to experience the global spirit of the company and get excited about what's ahead.
- We encourage and support our employees to engage in volunteering activities - every Bloomreacher can take 5 paid days off to volunteer*.
- The Bloomreach Glassdoor page elaborates on our stellar 4.4/5 rating. The Bloomreach Comparably page Culture score is even higher at 4.9/5
Personal Development:
- We have a People Development Program -- participating in personal development workshops on various topics run by experts from inside the company. We are continuously developing & updating competency maps for select functions.
- Our resident communication coach Ivo Večeřa is available to help navigate work-related communications & decision-making challenges.*
- Our managers are strongly encouraged to participate in the Leader Development Program to develop in the areas we consider essential for any leader. The program includes regular comprehensive feedback, consultations with a coach and follow-up check-ins.
- Bloomreachers utilize the $1,500 professional education budget on an annual basis to purchase education products (books, courses, certifications, etc.)*
Well-being:
- The Employee Assistance Program -- with counselors -- is available for non-work-related challenges.*
- Subscription to Calm - sleep and meditation app.*
- We organize ‘DisConnect’ days where Bloomreachers globally enjoy one additional day off each quarter, allowing us to unwind together and focus on activities away from the screen with our loved ones.
- We facilitate sports, yoga, and meditation opportunities for each other.
- Extended parental leave up to 26 calendar weeks for Primary Caregivers.*
Compensation:
- Restricted Stock Units or Stock Options are granted depending on a team member’s role, seniority, and location.*
- Everyone gets to participate in the company's success through the company performance bonus.*
- We offer an employee referral bonus of up to $3,000 paid out immediately after the new hire starts.
- We reward & celebrate work anniversaries -- Bloomversaries!*
(*Subject to employment type. Interns are exempt from marked benefits, usually for the first 6 months.)
Excited? Join us and transform the future of commerce experiences!
If this position doesn't suit you, but you know someone who might be a great fit, share it - we will be very grateful!
Any unsolicited resumes/candidate profiles submitted through our website or to personal email accounts of employees of Bloomreach are considered property of Bloomreach and are not subject to payment of agency fees.
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