营销运营经理
Senior Manager, Marketing Operations
职位概述
高级经理,营销运营负责领导一个操作框架,以成功规划、优先级排序、执行和交付Precision for Medicine的营销活动。该职位负责营销工作流程管理、资源规划、项目组合治理、供应商协调和流程优化,以确保与战略业务目标保持一致。
该职位同时担任团队负责人,负责管理、发展和指导营销运营团队成员,并培养一种以责任、协作、持续改进和运营卓越为核心的文化。
该职位是营销组织的操作中心,提供所有活跃项目的可见性,推动持续改进,并确保营销、创意、数字、传播、业务部门和外部合作伙伴之间的高效协作。
该职位结合了运营管理与实际的项目和计划管理,并负责开发可扩展的流程,以支持组织增长和执行卓越。
主要职责
营销运营领导
- 领导营销运营职能,管理跨营销组织的工作流程、治理、优先级排序框架和运营流程
- 保持对所有营销活动的可见性,为管理层提供关于优先事项、能力、风险和资源分配的清晰报告
- 监督需求收集、优先级排序和工作量管理流程,以确保与组织目标一致
- 制定、实施并领导变革管理举措,持续改进操作流程,提高效率、一致性和可扩展性
- 分析团队能力、资源利用率和流程绩效,以支持决策
- 监控关键运营指标,报告团队绩效、处理能力和交付效果
- 与营销领导合作,识别运营差距并实施提升执行和协作的解决方案
项目与组合管理
- 管理跨多个业务单元、服务线和战略重点的复杂营销项目组合
- 监督营销项目的全生命周期,从需求收集、规划到执行、发布和项目后评估
- 协助进行项目规划,
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Position Summary
The Senior Manager, Marketing Operations is responsible for leading the operational framework that enables the successful planning, prioritization, execution, and delivery of marketing initiatives across Precision for Medicine. This role oversees marketing workflow management, resource planning, project portfolio governance, vendor coordination, and process optimization to ensure alignment with strategic business objectives.
The position also serves as a people leader, responsible for managing, developing, and mentoring members of the Marketing Operations team while fostering a culture of accountability, collaboration, continuous improvement, and operational excellence.
The position serves as the operational hub of the Marketing organization, providing visibility into all active initiatives, driving continuous improvement, and ensuring efficient collaboration across marketing, creative, digital, communications, business units, and external partners.
This role combines operational leadership with hands-on project and program management and is responsible for developing scalable processes that support organizational growth and execution excellence.
Key Responsibilities
Marketing Operations Leadership
- Lead the Marketing Operations function, managing workflows, governance, prioritization frameworks, and operational processes across the Marketing organization
- Maintain visibility into all marketing initiatives, providing leadership with clear reporting on priorities, capacity, risks, and resource allocation
- Oversee intake, prioritization, and workload management processes to ensure alignment with organizational goals
- Develop, implement and lead change management efforts to continuously improve operational procedures that increase efficiency, consistency, and scalability
- Analyze team capacity, resource utilization, and workflow performance to support informed decision-making
- Monitor key operational metrics, reporting on team performance, throughput, and delivery effectiveness
- Partner with Marketing leadership to identify operational gaps and implement solutions that improve execution and collaboration
Project & Portfolio Management
- Manage a portfolio of complex marketing initiatives across multiple business units, service lines, and strategic priorities
- Oversee the full lifecycle of marketing projects, from intake and planning through execution, launch, and post-project evaluation
- Facilitate project planning, timeline development, stakeholder alignment, resource coordination, and risk mitigation
- Partner with Creative, Production, and business stakeholders to plan, coordinate, and oversee conference and event deliverables, ensuring all assets are developed, reviewed, produced, and delivered on time to support successful event execution.
- Lead regular status meetings and portfolio reviews to ensure project progress, accountability, and transparency
- Identify and manage project dependencies, risks, issues, and changes while escalating critical concerns when necessary
- Coordinate internal teams and manage external vendors to ensure projects are delivered on time, within scope, and aligned with business goals
- Maintain a project management dashboard and other tools that provides visibility into projects in the pipeline and their progress towards key milestones
Team Leadership & Collaboration
- Manage and develop direct reports, supporting professional growth, performance management, and career development
- Foster a collaborative, service-oriented culture focused on operational excellence and continuous improvement
- Partner cross-functionally with marketing leaders, creative teams, business stakeholders, and external vendors to drive successful outcomes
- Serve as a trusted advisor and operational partner to Marketing leadership
Preferred Qualifications
- 7+ years of experience in marketing operations, project management, program management, or related operational leadership roles
- Experience leading complex marketing workflows in a matrixed organization
- Strong knowledge of project management and marketing methodologies, workflow management, and operational best practices
- Experience implementing and optimizing processes that improve organizational effectiveness and scalability
- Proven success managing multiple priorities across cross-functional teams
- Experience with marketing, project management, and work management platforms (Asana, Workfront, HubSpot)
- Strong analytical, communication, stakeholder management, and problem-solving skills
- Experience managing direct reports and developing high-performing teams
#LI-KH1 #LI-Remote
Precision is required by law in some states or cities to include a reasonable estimate of the compensation range for this role. This compensation range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to: skill sets, experience and training, licensure and certifications, and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Precision, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. This role is also eligible for a discretionary annual bonus, health insurance, retirement savings benefits, life insurance and disability benefits, parental leave, and paid time off for sick leave and vacation, among other benefits.
Reasonable estimate of the current range
$121,800—$182,600 USD
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