运营项目协调员 生命科学
PROJECT COORDINATOR OPERATIONS LIFE SCIENCES
关键职责
向运营经理汇报，作为Questel语言解决方案团队的重要成员，该职位负责通过管理文档翻译生命周期的各个方面、协助处理新的口译请求和处理新订单，为运营和销售团队提供支持。
您将参与以下活动：
- 协助运营团队启动新项目
- 为加急请求启动任务
- 在交付给译者之前对文件进行预处理，确保译者收到完整且有组织的文件
- 进行后期制作质量保证检查，并向项目经理清楚地传达任何问题
- 寻找翻译团队，代表项目经理执行任务并监控进度
- 准备最终交付包
- 维护准确、最新的项目记录
- 与运营团队合作，确保满足客户要求
- 管理项目资源
- 在需要时协助运营团队完成其他任务，如导入/导出文件
- 监督指定项目，确保所有项目已由供应商接受
- 监控群组邮箱并将邮件分配给相关人员
- 向部门经理报告未被接受或未分配的项目
- 协助可行性请求
- 全程管理符合或超过客户要求的项目
- 参与特殊项目及其他由管理层指派的任务
所需资质
教育和经验：
- 精通所有Microsoft Office应用程序
- 能够在面对多项需求、延迟或干扰时仍保持准确性和及时性
- 展现主动性、坚持性、解决问题的能力以及学习的热情
- 具备优秀的书面和口头沟通能力，使用专业语气和语言；与他人打交道时要 tactful 和 diplomatic，表达清晰、直接、礼貌且合作
- 注重细节，细致、准确，能够在专注状态下快速而稳定地工作
- 具备较强的分析、故障排除和决策能力，能够创造性地提出客户解决方案
- 有快节奏办公环境中的实习或工作经验
- 英语流利，掌握其他非英语语言者优先，但非必需
个人特质：
- 能够持续站立和/或坐着并与团队成员会面
- 能够持续操作
查看英文原文
KEY RESPONSIBILITIES
Reporting to the Operations Manager, and as an integral part of Questel’s Language Solutions Team, this role is responsible to provide support to the Operations and Sales teams by managing various aspects of the document translation lifecycle, assisting with new interpretations requests, and processing new orders.
You will be involved in the following activities:
- Assist operations team with launching new projects
- Initiate tasks for rush requests
- Pre-process files before delivery to the translator, ensuring that the translator receives complete, organized files
- Conduct postproduction quality assurance checks, and clearly communicate any issues to project managers
- Source translation teams, administer tasks and monitor progress on behalf of the project manager
- Prepare final delivery packages
- Maintain accurate, up-to-date project records
- Collaborate with operations team to ensure client specifications are met
- Manage project resources
- A support operations team with other tasks, as needed, such as importing/exporting files
- Monitor assigned projects to ensure all projects have been accepted by vendors
- Monitor group inboxes and assign an email to appropriate personnel
- Report unaccepted/unassigned projects to department managers
- Assist with feasibility requests
- Manage projects end-to-end that meet or exceed client requirements
- Work on special projects and other duties as assigned by management
REQUIRED PROFILE
Education and experience:
- Proficient in all Microsoft Office applications
- Able to handle multiple demands, delays, or interruptions, while still maintaining accuracy and timeliness
- Demonstrate initiative, persistence, ability to problem-solve, and enthusiasm for learning
- Excellent written and oral communication skills, using professional tone and language; tactful and diplomatic with a clear, straightforward, courteous, and cooperative manner when dealing with others
- Detail-oriented, thorough, accurate, and able to work quickly and steadily in a focused manner
- Strong analytical, troubleshooting, and decision-making abilities, and creative thinking to readily offer client solutions
- Previous internship or experience in a fast-paced office setting
- Fluent in English, fluency in another language, other than English, is preferred but not required
Personal attributes:
-Consistently standing and/or sitting with the ability to meet with other team members
-Consistently operating a computer and other office productivity machinery
-Remembering names and details
-Maintaining confidentiality of all information that is or will be confidential and proprietary to Questel or Questel’s
clients
Originally posted on Himalayas