实施工程师顾问
Consultant Implementation Engineer
Harbor 正在寻找一名实施工程师加入我们的企业解决方案团队。实施工程师通过成功安装 Intapp 解决方案，确保客户满意度，从而提升客户的业务效率和功能。工程师运用专业知识和经验，参与复杂项目，积极发挥作用，作为该领域的专家，树立最佳实践的典范。这是一份远程职位，可在美加任何地区工作。
职责：
- 评估客户需求，安装并实施行业标准的法律/会计/咨询系统、集成和企业解决方案
- 为团队所有成员提供领导支持
- 具备先进的部署方法论专业知识
- 作为复杂情况的升级点，提出有效的解决方案
- 对产品和功能高度熟练
- 作为内部资源或一般技术难题的上线时间外帮助的首选联系人
- 按需执行生产系统的升级
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查看英文原文
Harbor is seeking an Implementation Engineer to join our Enterprise Solutions practice. The Implementation Engineer ensures client satisfaction through successful installation of Intapp solutions that will improve the clientâs business efficiency and functionality. The Engineer applies advanced knowledge and experience to ensure client satisfaction by participating in complex projects and takes an active role, modeling best practices as an expert in the field. This is a remote position that can be located anywhere in the US or Canada.
Responsibilities:
- Assesses client needs and installs and implements industry-standard legal/accounting/consulting systems, integrations, and enterprise solutions
- Provides leadership to all members of the team
- Has advanced expertise with deployment methodologies
- Acts as the escalation point for complex situations and creates effective solutions
- Highly proficient with products and features
- Acts as go-to for go-live off-hours help for internal resources or general technical hurdles
- Performs upgrades to production systems as needed
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