AWS首席软件工程师 (TypeScript/Node.js)
AWS Principal Software Engineer (Typescript/Node.js)
在TTEC Digital，我们指导客户，确保他们的员工感到被重视和充分支持，因为卓越的客户体验是一个以员工为先的过程。我们的愿景相同，是一个员工可以茁壮成长的地方。
我们正在寻找一位经验丰富的AWS高级软件工程师加入我们的AWS实践管理服务团队。这是一份位于菲律宾的全远程职位。
TTEC是一家拥有46,000多名员工的全球公司。我们共同通过帮助客户设计和提供更简单、更有效、高效且人性化的客户服务体验，来改变客户体验的世界，从而激发客户忠诚度并提升公司利润。
作为管理服务团队的技术成员，您将维护为我们的客户设计的AWS实践解决方案。维护生产系统将涉及识别和解决客户遇到的问题，构建、测试并部署这些更改到客户的系统中。AWS工程师将致力于通过构建内部工具、提出新的系统设计和构建方法，并向客户提供他们遇到问题的反馈来优化项目交付流程。
这是一份位于菲律宾的永久性全远程职位。候选人必须愿意按照美国的工作时间工作，以支持我们的全球客户和运营。
#LI-IG1
关于我们
TTEC Digital和我们的1,800多名员工，开创了推动卓越客户体验（CX）的参与和增长解决方案。我们的子公司TTEC Engage是一家拥有60,000多名员工的服务公司，其客户服务代表遍布全球。TTEC Holdings Inc.是Digital和Engage两家公司的母公司。当客户有全面需求时，他们可以从这两个独立管理的卓越中心TTEC Digital和TTEC Engage中获得支持。
我们也很高兴地分享，TTEC已获得2024-2025年度“最佳工作场所”认证，这是基于在14个国家的出色员工体验。
TTEC是一家自豪的平等机会雇主，所有符合条件的申请人都将在不考虑年龄、种族、肤色、宗教、性别、性取向、性别认同、国籍或残疾的情况下获得就业考虑。TTEC已全面接受并致力于扩大我们的多元化和包容性员工队伍。我们努力反映我们所服务的社区，同时提供卓越的服务和技术中心。
查看英文原文
At TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process. Our vision is the same, a place where employees know they can thrive.
We are seeking an experienced AWS Principal Software Engineer to join our AWS practice Managed Service's team. This is a fully remote opportunity based in the Philippines.
TTEC is a global company that is 46,000+ employees strong. Together, we are transforming the world of customer experience by helping our clients design and deliver simpler, more effective, efficient, and human customer service experiences that inspire customer loyalty and boost company profits.
As a technical member of the Managed Services team, you will maintain the AWS Practice’s designed solution for our clients. Maintaining the production systems will involve identifying and addressing issues the client is experiencing, building, testing, and deploying those changes to the client's system. AWS Engineers will work to refine the process of delivering projects by building internal tools, suggesting new methods for designing and building systems, and providing feedback to clients on issues they are experiencing.
This is a permanent, fully remote position based in the Philippines. Candidates must be willing to work US business hours to support our global clients and operations.
#LI-IG1
About Us
TTEC Digital and our 1,800+ employees, pioneer engagement and growth solutions that fuel the exceptional customer experience (CX). Our sister company, TTEC Engage, is a 60,000+ employee service company, with customer service representatives located around the world. TTEC Holdings Inc. is the parent company for both Digital and Engage. When clients have a holistic need, they can draw from these independently managed centers of excellence, TTEC Digital and TTEC Engage.
We are also delighted to share that TTEC has been awarded the Great Place To Work 2024-2025 certification based on outstanding employee experience across 14 countries.
TTEC is a proud equal opportunity employer where all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability. TTEC has fully embraced and is committed to expanding our diverse and inclusive workforce. We strive to reflect the communities we serve while delivering amazing service and technology centered around humanity.
Rarely do applicants meet all desired job qualifications, so if you feel you would succeed in the role above, please take a moment and share your qualifications.
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What You’ll be Doing
- Daily meetings with the internal team
- Weekly meetings with clients and TTEC Digital client account managers
- Requirements analysis and design conversations when you have a new enhancement to build.
- Working on issues in Jira with your team - building systems, creating CloudFormation/Serverless templates to deploy resources, etc.
- Learning best practices used in the NodeJS, JavaScript/TypeScript, and Python communities
- Working with your mentor/team lead to further knowledge of AWS Services, tools, or even new languages to address client issues
- Learning new ways of doing things and sharing new learnings with internal team members
- You need to be ready to learn quickly!
What You Bring to the Role
- Advanced knowledge of AWS services and cloud architecture
- 5+ years’ development experience with 3+ years of development experience with a focus on TypeScript/Node.js, working with AWS services
- Functional knowledge of agile methodologies such as Scrum
- The ideal candidate seeks to understand before prescribing a solution.
- A love for technology and the latest and greatest in development best practices, especially the latest services from AWS