企业客户经理 - 电商
Enterprise Account Executive - Ecommerce
**我们对团队的承诺**
在Pipe17，我们的价值观不只是墙上的标语。它们是我们每天运作的方式。
我们是一支以**所有权**、**紧迫感**、**好奇心**和强烈的**行动倾向**为核心的高绩效团队。
我们设定大胆的目标，对自己负责，并快速解决客户问题。每个团队成员都对自己的决策负责并推动结果。没有人需要等待许可。
我们以**紧迫感**运作，但不是鲁莽的。我们专注于最重要的事情，主动出击，并在需要时迅速调整方向。我们重视那些敢于发声、坚持到底并为自己的工作感到自豪的人。
**好奇心**让我们变得更好。我们提出问题，挑战假设，保持对新想法的开放态度。我们不默认“一直这样做”。我们探索、测试并学习。这种思维方式帮助我们快速适应、解决更复杂的问题，并持续提高标准。
我们还拥抱**AI作为增强工具**。我们认为优秀的运营者不会与AI竞争——他们会与之合作。我们使用AI加快速度、深入思考，并从工作中消除摩擦，同时在最需要的地方应用人类的判断力、创造力和上下文理解。AI的合理使用是我们自我扩展和扩大影响的方式之一。
**最后，团队合作**是我们的核心。我们共同赢得胜利，互相支持，并庆祝我们的共同成就。跨职能协作是一种日常实践，而不仅仅是我们谈论的事情。我们互相学习，不断改进，并围绕我们的使命团结一致：在购买按钮之后统一商业。
如果这些价值观与你喜欢的工作方式相符，你会很快融入其中。
**机会介绍**
Pipe17是现代商业运营平台，连接每个渠道和3PL的订单、库存和履行。我们正处于一个转折点——需求超过了我们当前的销售能力，我们正在组建一支匹配的团队。这个AE职位需要一位能够处理内部管道和自主生成的外部销售的销售人员，向中型和企业商户的运营和供应链领导者销售，这些商户已经超越了他们现有系统的处理能力。
**你将负责**
- 负责中型和企业新客户账户的完整销售流程——从发现到成交。
- 运行平衡的内部/外部销售策略：处理市场和SDR提供的合格管道，同时在你的区域内独立生成外部销售。
- 向运营、供应链和电商领导层销售，采用价值导向的方法
查看英文原文
**Our Commitment to Our Team**
At Pipe17, our values aren’t just words on a wall. They’re how we operate every day.
We are a high-performance team built around **ownership**, **urgency**, **curiosity**, and a strong **bias for action**.
We set bold goals, hold ourselves accountable, and move fast to solve customer problems. Every team member owns their decisions and drives outcomes. No one waits for permission.
We operate with **urgency**, but not recklessly. We focus on what matters most, take initiative, and course-correct quickly when needed. We value people who speak up, follow through, and take pride in their work.
**Curiosity** is how we get better. We ask questions, challenge assumptions, and stay open to new ideas. We don’t default to “how it’s always been done.” We explore, test, and learn. That mindset helps us adapt quickly, solve harder problems, and continuously raise the bar.
We also embrace **AI as a force multiplier**. We believe great operators don’t compete with AI - they partner with it. We use AI to move faster, think deeper, and remove friction from our work, while still applying human judgement, creativity, and context where it matters most. Thoughtful use of AI is part of how we scale ourselves and our impact.
**Finally, teamwork** is at our core. We win together, support each other, and celebrate our shared victories. Collaboration across functions is a daily practice, not just something we talk about. We learn from each other, improve constantly, and rally around our mission: unify commerce after the buy button.
If these values resonate with how you like to work, you’ll fit right in.
**THE OPPORTUNITY**
Pipe17 is the modern commerce operations platform connecting orders, inventory, and fulfillment across every channel and 3PL. We're at an inflection point — demand is outpacing our current sales capacity and we're building the team to match. This AE role is for a closer who can handle both inbound pipeline and self-generated outbound, selling into ops and supply chain leaders at mid-market and enterprise merchants who are scaling past what their current stack can handle.
**WHAT YOU'LL DO**
- Own the full sales cycle — discovery through close — for mid-market and enterprise new logo accounts.
- Run a balanced inbound/outbound motion: work qualified pipeline from marketing and SDRs while independently generating outbound in your territory.
- Sell into operations, supply chain, and ecommerce leadership with a value-based approach — lead with pain and quantified impact, not features.
- Multi-thread across stakeholders: champion, economic buyer, technical evaluator, and executive sponsor.
- Accurately forecast your pipeline and maintain clean CRM hygiene throughout every stage.
- Partner with Solutions Engineering on technical discovery and custom demos for complex deals.
- Bring structured thinking to deal strategy — using MEDDIC or equivalent to qualify and advance opportunities.
**MUST-HAVE QUALIFICATIONS**
✓ 7+ years of AE closing experience in a SaaS or software platform environment (not services or implementation).
✓ Demonstrated experience selling to operations, supply chain, or ecommerce buyers — not just marketing or IT.
✓ Fluency in value-based selling — you lead with business impact and quantified pain, not demos or feature lists.
✓ Track record at early-stage or growth-stage companies where process was limited and you had to build your own motion.
✓ Proven ability to close $50K–$500K+ ACV deals with multi-stakeholder buying processes.
✓ Experience in at least one of: OMS/order management, feed management/syndication, 3PL/fulfillment, and commerce.
✓ Experience working with Partner ecosystem to generate pipeline
✓ Ability to use AI to help do your job more efficiently and improve your sales skills & process
**STRONG DIFFERENTIATORS**
- Named methodology fluency: VBS, MEDDIC, MEDDPICC, Challenger, or equivalent.
- Background at a commerce ecosystem company.
- Experience selling an OMS or integration platform to 3PL, brand, or marketplace operators.
- Existing network of merchant, agency, or 3PL relationships in the Shopify ecosystem.
- History of winning competitive displacement deals — not just greenfield.
**Compensation (US FTE)**
- Competitive salary
- Great healthcare + dental + vision coverage
- Retirement plan
- Pick your own equipment. We'll set you up with whatever Apple laptop + monitor combo you want plus any software you need.
- Unlimited vacation policy. Plus we require you to take at least 2 weeks off each year. We see most employees take 4 weeks off per year. This isn't a vague policy where unlimited vacation means no vacation
**About Us**
**Pipe17** is the **AI-native Enterprise Order Operations Platform** for brands and 3PLs. We replace the fragmented stack of iPaaS, middleware, and legacy OMS with one unified operational layer that manages orders, inventory, products, fulfillment, and exceptions across every channel and partner.
With 300+ managed connectors, AI-powered workflows, and an industry-first MCP Server for agentic commerce, Pipe17 lets brands go live in weeks, scale into new channels in days, and run post-checkout operations without developer dependency or systems integrators.
Our customers reduce operational costs by up to 85%, cut fulfillment errors by 99%, and launch new channels in days instead of months. Pipe17 is trusted by enterprise brands including Estée Lauder, Allbirds, e.l.f. Beauty, Made In Cookware, Wyze, Olly, Black Rifle Coffee Company, and Dude Wipes, as well as leading 3PLs including Ryder, FedEx, and Barrett Distribution.
Pipe17 is a venture-funded software company headquartered in Seattle, WA with a significant presence in the San Francisco Bay Area. The company is backed by GLP Capital Partners, a leading investor in ecommerce logistics, and with Series A funding.