市场内合作伙伴成功经理（南加州）
Partner Success Manager - In Market, Southern CA
作为合作伙伴成功经理，你将同时担任客户负责人和战略关系负责人，负责我们的房地产合作伙伴——在本地区扩展我们的影响力中发挥关键作用。在这个双重角色中，你不仅要负责管理和维护与现有高影响力合作伙伴的关系，还要识别、接触并促成新的合作伙伴机会，以推动增长。
你将作为战略顾问，展示我们的平台如何帮助表现优异的房地产专业人士拓展业务。通过跨职能协作，确保在正确的时间引入合适的资源，以支持现有和潜在的合作伙伴。你阐述价值、定制解决方案和影响决策者的能力对于吸引新合作伙伴至关重要。
这是一个高度战略性和动态的角色。虽然可以经常利用现有的手册和流程，但你也会经常开拓新领域——探索未开发的机会，测试可扩展的解决方案，并帮助制定推动长期合作伙伴成功和区域扩展的最佳实践。
职责
- 管理多个合作伙伴的组合，通过制定与合作伙伴增长目标和Side业务目标一致的战略账户计划，建立并维护高影响力的合作伙伴关系。
- 为每位合作伙伴制定年度商业计划和详细的战略路线图，专注于可衡量的目标，以加速业务表现和成功。每年实现100%净收入留存。
- 积极识别、联系并招募表现优异的高端经纪人和团队，推动区域扩展。负责每月的介绍会议配额，并与市场、经纪和领导团队合作执行销售周期。
- 鼓起信心向潜在客户传达Side经纪平台的价值，以促进参与度，加深合作伙伴的采用率、效率和留存率。
- 将50%的时间用于定期与合作伙伴进行线上和线下会议，就关键业务指标进行咨询，跟踪绩效，并确保各项计划和交付成果的进展。
- 作为Side定价模型和财务工具的专家，指导合作伙伴设计盈利的薪酬计划和具有竞争力的佣金结构。
- 分析合作伙伴的财务状况，包括损益表，以提供
查看英文原文
As a Partner Success Manager, you will act as both the account owner and strategic relationship lead for our Real Estate partners—playing a key role in expanding our footprint across the region. In this dual role, you will be responsible not only for managing and nurturing relationships with existing high-impact partners, but also for identifying, engaging, and closing new partner opportunities to drive growth.
You’ll operate as a strategic advisor, showcasing how our platform can help top-performing real estate professionals grow their businesses. Collaborating cross-functionally, you’ll ensure the right resources are brought in at the right time to support both existing and prospective partners. Your ability to articulate value, customize solutions, and influence decision-makers will be critical in bringing new partners onboard.
This is a highly strategic and dynamic role. While existing playbooks and processes can often be leveraged, you’ll also frequently break new ground—exploring untapped opportunities, testing scalable solutions, and helping shape best practices that fuel long-term partner success and regional expansion.
Responsibilities
- With a portfolio of multiple partners, the Partner Success Manager will build and maintain high-impact partner relationships by developing strategic account plans that align with partners’ growth goals and Side’s business objectives.
- Develop annual business plans and detailed strategic roadmaps tailored to each partner, focusing on measurable goals that accelerate business performance and success. Achieve 100% Net Dollar Retention annually.
- Drive regional expansion by actively identifying, connecting with, and recruiting top-performing luxury agents and teams. Accountable for a monthly quota of introductory meetings and collaborate with marketing, brokerage, and leadership teams to execute sales cycles.
- Confidently communicate the value of Side’s brokerage platform to drive engagement with prospects and deepen adoption, efficiency, and retention among partners.
- Spend 50% of your time leading regular virtual and in-person meetings with partners to consult on key business metrics, track performance, and ensure progress across initiatives and deliverables.
- Serve as a subject matter expert on Side’s pricing model and financial tools to guide partners in designing profitable compensation plans and competitive commission structures.
- Analyze partner financials, including P&L statements, to deliver actionable insights and strategic recommendations that strengthen overall financial health and performance. Document weekly in internal CRM system(s).
- Regularly attend industry and customer events to cultivate strong partner relationships, reinforce community engagement, and champion the unique value of the Side network.
Qualifications
- Experience: 8+ years experience in business management, consulting, strategic account management, sales and/or business ownership. Licensed broker is a plus.
- Industry knowledge: 8+ years experience in residential real estate, understand local industry associations and market trends relevant to the company's operations.
- Leadership abilities: Ability to lead, guide and motivate top performing agents to achieve desired results.
- Financial acumen: Understands financial principles applied to real estate, teamerage P&Ls, budgeting, and financial analysis.
- Problem-solving skills: Operates autonomously in a fast paced environment with capacity to identify challenges, propose solutions, and make informed decisions to guide our customer’s success.
- Communication: Strong professional communication and persuasion skills.
- Organizational: Effectively structures their work, prioritizes tasks, and keeps track of important details.
- Adaptability: Capacity to handle change and adapt strategies based on market conditions and business needs.
- Community: Cares deeply about people and helping others to achieve their goals.
Compensation
This position is eligible for bonus opportunities. Compensation offered is the salary listed plus bonus.
Side takes a market-based approach to pay, and pay may vary depending on your location. This range is not inclusive of our equity package. When determining a candidate’s compensation, we consider a number of factors including skillset, experience, job scope, and current market data.
Additional Information
Side is dedicated to working with the highest skilled people from the most inclusive talent pool feasible. We maintain that diversity in all aspects leads to positive change, solutions and innovation for our customers and career fulfillment for our employees. All qualified individuals are encouraged to apply! Side uses the E-Verify employment verification program.