接待管理员
Intake Administrator
向运营经理汇报，你负责支持省级职业伤害报告要求，向各省级工伤赔偿委员会提交报告。你负责确保工伤索赔在索赔报告平台上建立，并按照省级工伤赔偿要求及客户公司政策和程序进行管理。
主要职责：
- 数据录入
- 每天监控并回复邮件和电子邮件，并及时跟进
- 与每个事故报告的客户联系人联络，收集信息以确认事故详情
- 审核收到的WCB/WSIB信函，并与案件经理协调
- 质量保证
- 项目工作
- 在团队环境中工作以完成部门目标
- 其他分配的项目和任务
- 具备良好的口头和书面沟通能力
- 能在具有挑战性和快节奏的环境中工作
- 管理优先级和截止日期，展现灵活性
- 注重细节
- 专业素养
- 以客户服务为导向
- 能够独立工作并表现出主动性
- 熟练使用Microsoft Word、Excel和Outlook
平等就业机会
ReedGroup是一个平等就业机会雇主。所有合格的申请人都将被考虑就业。
我们是谁：
ReedGroup是一个充满活力、快速发展的组织。我们以管理大型公司的缺勤情况而闻名，包括49%的财富100强公司。我们还开发了用于管理整个工作流程的软件，因此你可以很容易地将我们视为一家科技公司。我们还有一个名为MDGuidelines的内容业务，提供最佳的治疗建议，帮助员工重返工作岗位。
来为许多人的生活带来改变，并考虑这个独特的机会，进入一个有回报的职业生涯。你不是来上班的，而是加入我们的使命。帮助人们是我们所做的，我们希望你帮助我们做到最好。这份工作提供具有竞争力的薪资和丰富的员工福利，包括完整的医疗/牙科/视力保险以及养老金/RSP，雇主匹配。我们有一个轻松的氛围，牛仔裤是常态，每个工作站都有坐立两用桌，休息室里还有跑步机桌。我们打造了一个积极的文化，拥有光明的未来，我们以一支聪明的团队而自豪。
查看英文原文
Reporting to the Operational Manager, you are responsible for supporting occupational injury reporting requirements to the individual Workers’ Compensation Boards on a provincial level. You are responsible for ensuring workers’ compensation claims are established in the claim reporting platform and administered in accordance with provincial workers’ compensation requirements and client company policies and procedures.
Essential Functions:
- Data entry
- Monitor and respond to mail and email daily, and follow up appropriately and in a timely matter
- Liaises with client contacts on each reported incident to gather information to confirm the accident details.
- Review incoming WCB / WSIB correspondence and co-ordinate with the Case Manager
- Quality Assurance
- Project work
- Works within a team environment to accomplish departmental goals
- Other projects and tasks as assigned.
- Strong level of oral and written communication skills
- Ability to work within a demanding and fast paced environment
- Manage priorities and deadlines, and demonstrate flexibility
- Attention to detail
- Professionalism
- Customer service oriented
- Ability to work independently and demonstrate resourcefulness
- Proficient in Microsoft Word, Excel and Outlook
Equal Employment Opportunity
ReedGroup is an equal opportunity employer. All qualified applicants will be considered for employment.
Who We Are:
ReedGroup is a dynamic, fast growing organization. We are known for being a leader in managing absences for major companies including 49% of Fortune 100 companies. We also build the software to manage the entire workflow, which is why you could easily think of us as a technology company. We also have a content business called MDGuidelines that contains the best treatment recommendations for helping an employee back to work.
Come make a difference in so many lives and consider this unique opportunity to step into a rewarding career. You won’t be showing up to do a job you’ll be joining us on a mission. Helping people is what we do, and we want you to help us be our best at it. This job offers a competitive salary with generous employee benefits, including full medical/dental/vision coverage and Pension/RSP with employer match. With a relaxed atmosphere where jeans are the norm, sit-stand desks at every workstation, and treadmill desks in our break rooms.
We’ve built a positive culture with a bright future and pride ourselves as a team of smart people who are interested in helping others.
Originally posted on Himalayas