高级收入运营分析师
Senior Revenue Operations Analyst
在Instructure,我们相信人们在一生中不断成长和成功的潜力。我们的目标是通过创造直观的产品来放大这种潜力,简化学习和个人发展,促进有意义的人际关系,并激励人们在教育和职业生涯中走得更远。
我们通过为聪明、有创意、充满热情的人提供机会,让他们创造出卓越的成果。而你,就是其中一员:
Instructure正在寻找一位高绩效的收入运营分析师,以支持我们的全球销售运营职能。该职位向规划与分析总监汇报,需要与各业务单元合作,提供关于预订、销售漏斗健康状况和销售表现的数据驱动洞察。你将构建报告和分析,帮助管理层更快、更明智地做出决策。你还将支持收入运营团队进行年度规划工作。
你将与销售、财务和收入运营团队紧密合作,将原始数据转化为清晰的建议。理想的候选人具备扎实的SQL和分析技能,同时具备判断力,能够理解数字对业务的实际意义。
该职位可远程办公。
你将负责
- 构建和维护SQL查询和报告,跟踪预订、销售漏斗覆盖情况和转化率,并监控CRM数据质量以从源头解决相关问题。
- 分析销售漏斗趋势,通过干净、准确的数据支持每周预测审查流程,提前识别风险,避免预测偏差。
- 与区域和全球销售运营团队合作,确保指标定义和报告标准一致。
- 构建标准化的区域规划、客户分群和配额分配模板,并与现场销售运营业务伙伴合作,在H2年度规划周期内按时交付。
- 构建销售代表产能模型,以支持人员编制和区域覆盖决策。
- 将临时的业务问题转化为结构化分析,并提供清晰、适合管理层阅读的答案。
- 识别自动化重复报告和减少手动工作的机会,必要时使用AI工具。
- 参与全球销售运营项目,并分享可跨地区扩展的最佳实践。
你需要具备
- 两年或以上销售运营、收入运营、商业分析或相关市场进入分析岗位的经验,最好是在SaaS或持续收入业务领域。
查看英文原文
At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers.
We do this by giving smart, creative, passionate people opportunities to create awesome. And that's where you come in:
Instructure is looking for a high-performing Revenue Operations Analyst to support our global Sales Operations function. Reporting to the Director of Planning and Analytics, this role partners across Business Units to deliver data-driven insights on bookings, pipeline health, and sales performance. You'll build the reporting and analysis that helps leadership make faster, better-informed decisions. You'll also support the Revenue Operations team on Annual Planning activities.
You'll work closely with Sales, Finance, and Revenue Operations teams to turn raw data into clear recommendations. The ideal candidate combines strong SQL and analytical skills with the judgment to know what a number actually means for the business.
This position can be worked remotely.
What You'll Do
- Build and maintain SQL queries and reports that track bookings, pipeline coverage, and conversion, and monitor CRM data quality to resolve issues at the source.
- Analyze pipeline trends and support the weekly forecasting review cadence with clean, accurate data that flags risk before it becomes a forecast miss.
- Partner with regional and global Sales Operations teams to keep metric definitions and reporting standards consistent.
- Build standardized templates for territory planning, account segmentation, and quota allocation, and partner with field Sales Operations business partners to deliver them on schedule during the H2 Annual Planning cycle.
- Build sales rep capacity models to inform headcount and territory coverage decisions.
- Translate ad hoc business questions into structured analysis and clear, leadership-ready answers.
- Identify opportunities to automate recurring reports and reduce manual work, using AI tools where applicable.
- Contribute to global Sales Operations projects and share practices that scale across regions.
What You'll Need
- Two or more years of experience in Sales Operations, Revenue Operations, Business Analytics, or a related go-to-market analytical role, preferably within a SaaS or recurring-revenue business.
- AI fluency, with experience using AI tools to automate repetitive tasks and improve productivity.
- Strong SQL skills and hands-on experience querying and reporting on data in Salesforce, plus experience building or scoping dashboards in Tableau or a comparable business-intelligence platform.
- A strong understanding of B2B sales processes, pipeline management, and forecasting metrics.
- Sound business judgment — the ability to turn complex data into clear insights and question assumptions rather than accept them at face value.
- Strong written and verbal communication skills, with the ability to present findings to both frontline teams and senior leadership.
- High attention to detail and a proactive, adaptable approach suited to a fast-paced, evolving environment.
Preferred Qualifications
- Bachelor's degree in a quantitative field, or equivalent job experience.
- Experience with Snowflake or another cloud data platform.
- Experience with revenue technology platforms, such as Clari and Gong.
- Experience supporting bookings, pipeline, or forecast analysis across multiple regions or business units.
- Comfort working across time zones with global stakeholders.
Get in on all the awesome at Instructure!
We offer competitive, meaningful benefits in every country where we operate. While they vary by location, here's a general idea of what you can expect:
- Competitive compensation, plus all full-time employees participate in our ownership program - because everyone should have a stake in our success.
- Flexible work culture. Our remote, hybrid and in-office collaboration spaces vary by role, team and location.
- Generous time off, including local holidays and our annual “Dim the Lights” period in late December, when teams are encouraged to step back and recharge based on departmental needs.
- Comprehensive wellness programs and mental health support
- Learning and development resources, including professional development tools and tuition reimbursement, to support your growth
- The technology and tools you need to do your best work
- Motivosity employee recognition program
- A culture rooted in inclusivity, support, and meaningful connection
We believe in hiring great people and treating them right. The more diverse we are, the better our ideas and outcomes.
Instructure is an Equal Opportunity Employer. We comply with applicable employment and anti-discrimination laws in every country where we operate.
All employees must pass a background check as part of the hiring process. To help protect our teams and systems, we’ve implemented identity verification measures. Candidates may be asked to verify their legal name, current physical location, and provide a valid contact number and residential address, in accordance with local data privacy laws.
Any attempt to misrepresent personal or professional information will result in disqualification.