远程销售与租赁协调员(沙龙套房)
Remote Sales & Leasing Coordinator (Salon Suites)
职位名称:远程销售与租赁协调员(沙龙套房)– 跟进与关怀电话
时间:周一至周五,9:00 AM – 5:00 PM CST
地点:远程办公(美国时区)
薪资:650 – 800 美元/月基础薪资 + 50 – 100 美元/月绩效奖金
职位概述
让每一位咨询沙龙套房的造型师感受到被重视、被支持,并在承诺的时间内得到跟进,从而提高参观率并确保在 8–14 个美国地点顺利签署租赁协议。
你是连接营销、现场租赁代理和潜在客户的人际纽带。你不会进行冷接触开发;你的主要工作是保护、培育和维护潜在客户。
主要职责
- 预约前关怀接触:在预订参观后的 24 小时内通过个性化消息或电话联系,确认细节,分享社区优势,并核实自动提醒设置。
- 基于承诺的跟进:将所有预定的跟进记录到 CRM 中,并在承诺的日期/时间通过短信、私信或电话进行联系。
- 参观后培养(24–72 小时内):发送参观后总结信息,回答常规问题,将复杂问题转交给当地代理,并推动完成待办申请。
- 销售行政与 CRM 清洁:更新潜在客户管道状态(预约参观、已到场、未到场、已申请、已签约),并为每个潜在客户保持清晰的笔记和明确的下一步行动。
成功指标与成果
- 100% 完成预约前关怀接触和自动提醒设置。
- 100% 在 24–72 小时内完成参观后跟进流程。
- 在分配的地点中,参观到场率持续逐月增长。
- 通过完成培养流程直接贡献于每月的租赁签约。
候选人简介
- 经验:1 年以上在预约安排、销售行政或高接触客户服务方面的经验。
- 沟通能力:出色的英语书面和口语能力,语气温暖、富有同理心。
- 组织能力:极其注重细节,流程导向,可靠,具备良好的时间管理和 CRM 任务跟踪能力。
- 工作风格:擅长作为幕后协调员,确保每位客户的体验都显得专业且个性化。
薪资与福利
- 基本工资:650 – 800 美元/月(根据经验而定)。
- 每月绩效奖金:若达成 95% 以上的准时跟进,并超过上个月的基准参观到场率,可获得 50 – 100 美元奖金。
最初发布于 Himalayas
查看英文原文
Job Title: Remote Sales & Leasing Coordinator (Salon Suites) – Follow‑Up & Care Calls
Schedule: Monday – Friday, 9:00 AM – 5:00 PM CST
Location: Remote (U.S. Timezone Alignment)
Compensation: $650 – $800 USD/month base + $50 – $100/month performance bonus
Role Overview
Make every stylist who inquires about a salon suite feel seen, supported, and followed up with exactly when promised—ensuring higher tour show rates and seamless lease signings across 8–14 U.S. locations.
You are the human glue connecting marketing, in‑person leasing agents, and incoming prospects. You won't be doing cold prospecting; your primary job is protecting, warming, and nurturing warm leads.
Key Responsibilities
- Pre-Tour Care Touches: Reach out via personalized message or phone call within 24 hours of a booked tour to confirm details, share community benefits, and verify automated reminder sequences.
- Promise-Based Follow-Up: Log all scheduled follow-ups into the CRM and reach out precisely on the promised date/time via text, DM, or call.
- Post-Tour Nurture (24–72 Hours): Send post-tour recap messages, answer routine questions, escalate complex inquiries to local agents, and prompt completion of pending applications.
- Sales Admin & CRM Hygiene: Update prospect pipeline statuses (Tour Scheduled, Showed, No-Show, Applied, Signed) and maintain clean notes and clear next actions for every lead.
Success Metrics & Outcomes
- 100% compliance on pre-tour care touches and automated reminder setups.
- 100% compliance on post-tour follow-up sequences within 24–72 hours.
- Consistent month-over-month increase in tour show rates across assigned locations.
- Direct contribution to monthly signed leases through completed nurture sequences.
Candidate Profile
- Experience: 1+ years in appointment setting, sales administration, or high-touch customer support.
- Communication: Exceptional written and spoken English with a warm, empathetic tone.
- Organization: Extremely detail-oriented, process-driven, and reliable with time management and CRM task tracking.
- Work Style: Thrives as the behind-the-scenes coordinator who ensures every customer experience feels polished and personal.
Compensation & Perks
- Base Pay: $650 – $800 USD/month (based on experience).
- Monthly Performance Bonus: $50 – $100 bonus awarded for achieving 95%+ on-time follow-ups and beating the previous month's baseline tour show rate.
Originally posted on Himalayas