高级电子商务专员
Senior eCommerce Specialist
关于 Scale Media
过去12年里,Scale Media 一直在打造并扩展以科学为依据的健康品牌。我们的品牌组合,包括 Live Conscious、1MD 和 Essential Elements,已实现数亿美元的营收,同时保持盈利,且没有外部融资。
我们的团队由运营者、营销人员和建设者组成,专注于消费者真正信任的产品。我们正在大力投资数据和人工智能,以提升产品开发和品牌扩展的精准度。
我们认为最好的决策来自于数据、好奇心和持续学习。我们重视高度的责任感、坦诚的反馈和周到的执行。作为一家完全远程的公司,我们以清晰的沟通、问责制和信任为领导方式,并给予人们真正的成长空间和影响力。
Scale Media 被评为《福布斯》最佳初创雇主、最佳工作场所、《Inc.》最佳工作场所和《Inc.》5000强公司。
如果你有责任感,能独立思考,并喜欢与同样解决问题的人一起应对挑战,那么你将在这里找到归属感。
职位描述
我们正在寻找一位高级电子商务负责人,负责我们电子商务网站上的实验、网站性能、分析和持续改进。在这个高影响力的职位中,你将结合数据、用户体验、技术理解和测试方法,带来可衡量的收入增长和一流的客户体验。你将全程推动实验路线图,跨职能合作执行高性能的网络计划,直接影响增长。
主要职责
转化率优化与实验领导
- 在落地页、产品详情页、购物车、结账和售后流程中建立并领导严格的实验计划
- 制定测试假设,管理 A/B 和多变量实验,并应用统计严谨性来分析结果。
- 将洞察转化为明确的建议、下一步行动和未来的测试迭代。
- 维护一个与业务目标和收入影响对齐的优先级 CRO 路线图。
分析与洞察生成
- 拥有漏斗分析和性能仪表盘;与分析团队合作确保准确的跟踪和报告。
- 使用 GA4、GTM、热图、滚动地图、会话记录和仪表盘来识别摩擦点和机会区域。
- 通过测试分析、统计验证和 ROI 建模量化测试影响。
- 定期评估客户行为以指导 UX 和内容决策。
Shopify 与网页优化
- 合作
查看英文原文
About Scale Media
For the past 12 years, Scale Media has been building and scaling science-backed wellness brands. Our portfolio of brands, including Live Conscious, 1MD, and Essential Elements, has grown to 9 figures in revenue while operating profitably with no external funding.
Our team is made up of operators, marketers, and builders focused on products consumers actually trust. We're investing heavily in data and AI to sharpen how we develop products and scale brands.
We believe the best decisions come from data, curiosity, and continuous learning. We value high ownership, candid feedback, and thoughtful execution. As a fully remote company, we lead with clear communication, accountability, and trust, and we give people real room to grow and make an impact.
Scale Media has been recognized as one of Forbes' Best Startup Employers, a Great Place to Work, an Inc. Best Workplace, and an Inc. 5000 company.
If you take ownership, think for yourself, and like solving hard problems alongside people who do the same, you'll fit right in.
The Role
We’re looking for a Senior eCommerce Lead to own experimentation, website performance, analytics, and continuous improvement across our eCommerce website. In this high-impact role, you’ll blend data, UX, technical understanding, and testing methodologies to deliver measurable revenue lift and a best-in-class customer experience. You will drive the experimentation roadmap end-to-end, partnering cross-functionally to execute high-performing web initiatives that directly influence growth.
Key Responsibilities
CRO & Experimentation Leadership
- Build and lead a rigorous experimentation program across landing pages, PDPs, cart, checkout and post-purchase funnels
- Develop test hypotheses, manage A/B and multivariate experiments, and apply statistical rigor to analyze results.
- Translate insights into clear recommendations, next steps, and future test iterations.
- Maintain a prioritized CRO roadmap aligned with business goals and revenue impact.
Analytics & Insight Generation
- Own funnel analytics and performance dashboards; partner with analytics teams to ensure accurate tracking and reporting.
- Use GA4, GTM, heatmaps, scroll maps, session recordings, and dashboards to identify friction points and opportunity areas.
- Quantify test impact through test analysis, statistical validation and ROI modeling.
- Regularly assess customer behavior to inform UX and content decisions.
Shopify & Web Optimization
- Partner with UX/design, content, product marketing, acquisition, and dev teams to execute site updates and improvements.
- Ensure all enhancements follow best practices for usability, accessibility, and mobile-first performance.
- Conduct QA using device/browser testing tools to ensure flawless experiences across environments.
Cross-Functional Collaboration
- Work closely with brand, UX, dev, and marketing teams to unify the digital experience and support major initiatives.
- Present test results, performance insights, and strategic recommendations to senior leadership.
- Advocate for a test-and-learn culture across the organization.
What You Bring
- 5–7+ years of experience in CRO, eCommerce optimization, web analytics, or growth-focused digital roles.
- Deep hands-on expertise with A/B and multivariate testing tools (Optimizely, Adobe Target, VWO, etc.).
- Advanced understanding of GA4, GTM, attribution, heatmaps, and behavioral analytics tools.
- Strong analytical skills interpreting funnel data, validating tests, and modeling revenue outcomes.
- Strong Shopify expertise (2+ years minimum)
- Understanding of UX, usability principles, visual hierarchy, and user behavior patterns.
- Highly motivated, proactively driven, and deeply passionate about building best-in-class digital experiences and achieving measurable results.
- Goal-oriented mindset with a strong sense of ownership, accountability, and urgency to deliver impact.
- Excellent communication skills with the ability to influence cross-functionally and present to leadership.
What We Offer
- Salary: $90,000 - $110,000
- Excellent Medical, Dental, Vision and Life insurance
- Fully remote, full time position
- Monthly WFH stipend
- Generous Paid Time Off program
- Discounted Products
- An amazing team to work alongside
Originally posted on Himalayas