ServiceNow技术顾问负责人（远程/美国）
ServiceNow Lead Technical Consultant (Remote/US based)
Sigital 正在寻找一位经验丰富的 ServiceNow 首席技术顾问，加入我们快速发展的专业服务业务。该职位将负责成为 Sigital 交付团队的团队负责人。我们是 ServiceNow 首选合作伙伴，使命是帮助组织将其 IT 服务和运营管理策略与业务及服务交付需求相匹配。
主要职责：
- 负责设计并监督为客户使用的技术解决方案。
- 项目负责人-负责推动项目顺利完成。
- 经常从零开始创建新的交付成果。
- 为他们自己将要实施的客户设计解决方案。
- 经常独立作为个人贡献者工作，监督较少。
领导/协调开发团队的工作，包括：
- 提供建设性的反馈
- 推动解决方案讨论
- 向客户团队进行演示/回顾
- 在平台跨职能方面具备灵活性
- 确保开发团队遵守项目范围/时间表
资格要求：
- 3 年以上 ServiceNow 合作伙伴咨询服务经验，目前担任首席技术顾问职位。
- 熟悉集成功能- Integration-Hub、Soap、REST、通用 API 使用。
- 能够深入技术解决方案和交付客户所需的关键组件。
- 能够带领开发团队，在评审周期中提供反馈。需要具备平台跨职能能力。
- 具有设计和实施 ServiceNow 员工中心和/或 Agentic 及生成式 AI 解决方案的经验。
- 美国公民-必须
- 能够独立收集和记录需求，设计解决方案，实施和支持功能。
- 强大的沟通能力（能清晰流畅地向客户描述功能、流程和交付概念）。
- 本科及以上学历， preferably 信息科技/计算机科学/工程专业
- 持有认证系统管理员和认证应用开发（必需）
- 持有认证实施专家 - ITSM、CSM、FSM、HAM、SAM、Discovery（需 2 个以上 CIS 认证）
- 持有认证实施专家-数据基础（CMDB 和 CSDM）（优先）
- Pro 和/或 Pro Plus 认证（优先）
Sigital 提供：
- 远程全职工作
- 医疗保险福利
- 401K 计划
- 为优秀的 ServiceNow 工作
查看英文原文
Sigital is seeking an experienced ServiceNow Lead Technical Consultant to become a part of our fast-growing professional services business. This role will be responsible for acting as the team leader for Sigital's delivery teams. We are a ServiceNow Premier Partner whose mission is to help organizations align their IT Services and Operations Management strategy with their businesses and service delivery needs.
Primary Responsibilities:
- Serves to design and oversee technical solutions that are leveraged for clients.
- Project ownership-responsible for driving projects to successful completion.
- Routinely create net new deliverables from scratch.
- Designing solutions for customers they themselves will be implementing.
- Routinely works independently as an individual contributor with minimal supervision.
Leads/Coordinate development team efforts, including:
- Provide constructive feedback
- Drive solutioning conversations
- Conduct demos/show-backs to customer teams
- Versatility with platform cross-function
- Ensure development team is adhering to project scope/timeline
Qualifications:
- Expertise with 3+ years in ServiceNow Partner consulting services and current position as a Lead Technical Consultant.
- Working knowledge of integration functionality- Integration-Hub, Soap, REST, General API use.
- Ability to go deep into the technical solutioning and delivery of key components that customers require as part of their implementation.
- Ability to lead a development team, providing feedback during review cycles. Needs to be platform cross-functional.
- Experience designing and implementing ServiceNow Employee Center and/or Agentic & Gen AI Solutions.
- US citizenship- REQUIRED
- Ability to independently gather and document requirements, design solutions, implement and support features.
- Strong communication skills (communicate and describing features, functionality, process and delivery concepts to clients clearly and fluidly).
- Bachelor's Degree, preferably in Information Technology/Computer Science/Engineering
- Certified System Administrator & Certified Application Development (Required).
- Certified Implementation Specialist - ITSM, CSM, FSM, HAM, SAM, Discovery (2+CIS certs Required)
- Certified Implementation Specialist-Data Foundations(CMDB & CSDM) (Preferred)
- Pro and/or Pro Plus Certifications (Preferred)
What Sigital offers:
- Remote FTE work
- Healthcare benefits
- 401K plan
- Working for a great ServiceNow Premier Partner
Originally posted on Himalayas