Jira管理员
Jira Admin
开发工程职能支持限定地区（需当地身份）
公司ProArch
薪资未公开
工作地点United States
地域资格限定地区（需当地身份）
时区要求日间重叠约 9 小时，基本正常作息
用工类型Contractor
发布时间今天
数据来源Himalayas
注意地域限制：该职位明确限定在 United States 招聘。如果你是位于中国大陆的求职者，通常需要当地工作身份才能投递，或需与雇主确认是否接受独立合同（Contractor）形式合作。
- 按需支持和维护自托管及Atlassian Cloud（SaaS）环境，具备迁移准备和混合环境的专业知识。
- 管理用户权限、项目、工作流、方案、插件和集成。
- 管理Confluence空间、模板和宏；管理与Jira和外部系统的权限及集成。
- 确保系统可靠性、可用性、性能和备份。
- 支持向Atlassian Cloud的迁移或与Cloud的共存，包括用户配置、SSO集成（Okta、Azure AD）和基于云的应用支持。
流程自动化与工具：
- 通过自动化常见流程和报告来支持团队计划。
- 实施问题跟踪、敏捷看板、SLA和项目模板的最佳实践。
- 将Jira/Confluence与其他工具如Azure DevOps集成。
- 管理和定制应用如ScriptRunner、Automation for Jira、Insight/Assets等。
- 使用REST API、Groovy和自动化规则构建轻量级自动化和集成。
用户与服务支持：
- 回应与Jira/Confluence及其他支持工具相关的服务台工单。
- 为内部团队提供用户培训、文档和技术支持。
团队协作：
- 与工程、安全和运营部门的利益相关者紧密合作。
- 参与内部项目，如访问自动化或策略实施。
- 协助企业运营范围内的其他工具和平台。
要求
- 7年以上Jira/Confluence管理员经验，优先考虑自托管环境。
- 精通Jira项目/工作流配置、自定义字段、仪表盘、权限方案。
- 具有Linux系统管理、脚本编写（Bash、Python）和应用监控经验。
- 熟悉ITSM或敏捷工作流。
- 能够支持用户并解决技术工单。
- 具备良好的沟通、文档编写和协作能力，有跨职能团队合作的实证记录。
- 在快节奏环境中交付高质量、可维护解决方案的能力。
- 对责任担当、持续改进以及作为可靠、尊重他人的团队成员有明确承诺。
优先条件：
- Atlassian认证（ACP-100、ACP-120、ACP-200）
- 具备支持Atlassian Server/Data Center和Cloud的经验
- 熟悉敏捷/DevOps工具链（如Azure DevOps、GitLab、CI/CD系统）
查看英文原文
- Support and maintain both self-hosted and Atlassian Cloud (SaaS) environments as needed, with migration readiness and hybrid expertise.
- Manage user permissions, projects, workflows, schemes, plugins, and integrations.
- Administer Confluence spaces, templates, and macros; manage permissions and integrations with Jira and external systems.
- Ensure system reliability, uptime, performance, and backups.
- Support the transition to or coexistence with Atlassian Cloud, including user provisioning, SSO integration (Okta, Azure AD), and cloud-based app support.
Process Automation & Tooling:
- Support team initiatives by automating common processes and reporting.
- Implement best practices for issue tracking, agile boards, SLAs, and project templates.
- Integrate Jira/Confluence with other tools like Azure DevOps.
- Administer and customize apps like ScriptRunner, Automation for Jira, Insight/Assets, etc.
- Build lightweight automations and integrations using REST API, Groovy, and automation rules.
User & Service Support:
- Respond to service desk tickets related to Jira/Confluence and other supported tools.
- Provide user training, documentation, and technical support to internal teams.
Team Collaboration:
- Work closely with stakeholders from Engineering, Security, and Operations.
- Contribute to internal projects such as access automation, or policy implementations.
- Assist with other tools and platforms under the Enterprise Operations scope.
Requirements
- 7+ years of experience as a Jira/Confluence Administrator, preferably in a self-hosted environment.
- Proficiency with Jira project/workflow configurations, custom fields, dashboards, permission schemes.
- Experience with Linux system administration, scripting (Bash, Python), and application monitoring.
- Familiarity with ITSM or agile workflows.
- Comfortable supporting users and resolving technical tickets.
- Strong communication, documentation, and collaboration skills, with a proven record of cross-functional teamwork.
- Proven ability to deliver high-quality, maintainable solutions in a fast-paced environment.
- Demonstrated commitment to ownership, continuous improvement, and being a reliable, respectful team member.
Preferred qualifications:
- Atlassian Certifications (ACP-100, ACP-120, ACP-200)
- Experience supporting both Atlassian Server/Data Center and Cloud
- Familiarity with Agile/DevOps toolchains (e.g., Azure DevOps, GitLab, CI/CD systems)
- Familiarity with SSO/IDP integration (e.g., Okta, Azure AD)
- Experience with ScriptRunner, REST API, or automation tools
Originally posted on Himalayas
本页面信息整理自 Himalayas，版权归原发布方所有。职位可能随时关闭，投递请以原始页面为准。
本站只做信息聚合展示，不参与招聘流程，也不向求职者收取任何费用。
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