应用分析专员
Applied Analytics Specialist
Applied Analytics Specialist
薪资范围:90,000-98,000美元基础薪资 + 10%奖金
该职位为远程办公,可在美国本土任何地区工作。
成为变革者之一。在Quid,你不仅会加入一个团队,更会参与创新文化,每个挑战都将成为学习和成长的机会。当你加入我们的团队,不只是进入一份工作,而是拥抱一个未来,我们将凭借远见的优势引领行业。
职位概述
该职位负责Quid的Connect和Predict产品线的客户项目全流程交付,作为指定项目的唯一责任点,从客户发现到验收及持续监控。该职位将客户的需求转化为技术需求,并协调客户与Quid的工程、产品、成果工程和客户管理团队之间的合作。该职位需要交付基础自动化并配置现有解决方案,应用命名、结构和文档方面的最佳实践。
主要职责
- 领导与客户的发现和需求收集对话,将业务问题转化为Connect和Predict解决方案的技术需求。
- 负责指定客户项目的交付生命周期,包括计划、里程碑跟踪、范围控制、风险和依赖管理以及利益相关者沟通。
- 在交付生命周期中管理客户期望,包括根据约定的成功标准对交付物进行正式验收和签字。
- 使用已有的Quid功能和模式为客户交付基础自动化工作并配置现有解决方案,应用命名、结构和文档的最佳实践。
- 标记超出本职位范围的构建工作,以确保适当资源配置,包括生产级复杂流程、自定义Python分析和模型开发。
- 将客户对新功能或定制功能的需求反馈给工程和产品团队,作为客户需要与内部开发团队之间的技术翻译层。
- 在客户交付的同时管理内部研发项目,对内部举措应用相同的交付纪律。
- 与成果工程、客户管理、工程和产品团队合作,确保交付物满足客户需求和Quid的质量标准。
- 维护工作流、仪表盘和流程的技术文档。
查看英文原文
Applied Analytics Specialist
Compensation Range: 90-98k base + 10% bonus
This role is remote anywhere in the continental US.
Become one of the changemakers. At Quid, you won't just be joining a team, but contributing to a culture of innovation, where every challenge becomes an opportunity to learn and grow. When you join our team, you’re not just stepping into a job, you’re embracing a future where we lead the game with the unmatched advantage of foresight.
Position Overview
The role owns end-to-end delivery of customer engagements across Quid's Connect and Predict product lines, acting as the single accountable point for assigned programs from customer discovery through to acceptance and ongoing monitoring. It translates customer needs into technical requirements and coordinates between customers and Quid's Engineering, Product, Outcomes Engineering, and Account Management teams. The role is expected to deliver basic automations and configure existing solutions, applying established best practices in naming, structure, and documentation.
Key Responsibilities
- Lead discovery and requirements-gathering conversations with customers, translating business questions into technical requirements for Connect and Predict solutions.
- Own the delivery lifecycle of assigned customer programs, including planning, milestone tracking, scope control, risk and dependency management, and stakeholder communication.
- Manage customer expectations across the delivery lifecycle, including formal acceptance and sign-off of deliverables against agreed success criteria.
- Deliver basic automation work and configure existing solutions for customers using established Quid functionality and patterns, applying best practices in naming, structure, and documentation.
- Flag build work that exceeds the scope of this role for appropriate resourcing, including production-grade complex workflows, custom Python analysis, and model development.
- Feed customer requirements for new or custom functionality back to Engineering and Product, acting as the technical translation layer between customer needs and internal build teams.
- Manage internal R&D projects alongside customer deliveries, applying the same delivery discipline to internal initiatives.
- Partner with Outcomes Engineering, Account Management, Engineering, and Product to ensure deliverables meet customer needs and Quid quality standards.
- Maintain technical documentation for workflows, dashboards, and processes to support handover, reuse, and team-wide knowledge sharing.
- Monitor deployed solutions, troubleshoot issues, and iterate based on stakeholder feedback and changing requirements.
- Monitor and track existing deliveries to ensure they continue to meet agreed success criteria.
- Contribute to standardisation and reusability across engagements, including templates, components, and internal tooling.
- Stay current with developments in the team's tool stack and propose improvements where they would benefit delivery quality or efficiency.
Total Rewards:
We want to make sure our employees feel valued and taken care of. Come join us and see for yourself!
· 20 Days PTO
- 13 Holidays
- Company provided equipment
- 401K with company match
- FSA/HSA options
- Paid Parental Leave & Reintegration Program
- Employee Wellness Program for personal, financial, emotional, & legal support to help keep our team happy, healthy, and thriving
- Medical, Dental, Vision Coverage
- 4 Week (1 Month) Sabbatical after five years
Still Not Sure?
We understand that many candidates tend to only apply for jobs if they meet every single requirement listed. However, if you happen to be genuinely enthusiastic about this particular position and feel confident in your ability to excel at it, we strongly urge you to submit your application! You might just be the perfect fit for this role, or even another exciting opportunity within our company.
Remote Work!
Remote-first; We're thrilled to say that we've been passionate about remote work since day one! Being remote is simply who we are. At Quid, we're all about connecting with people from all corners of the globe. Our team is made up of individuals who are comfortable working remotely and collaborating with others across different time zones. We’re looking forward to future growth and expansion, however, certain legal restrictions dictate that we are only able to accept candidates who possess eligibility to work in the United States of America.
About Quid
Quid helps business leaders turn complexity into clarity, and clarity into outcomes.
We leverage our proprietary AI to listen to the market at scale, leveraging billions of conversations, articles, and signals, and translates that noise into clarity. Then we go further: we show you our customers how to act on it.
Whether it’s protecting brand health, driving in-season sales, fueling product innovation, or shaping company strategy, Quid raises the bar for what business leaders should demand.
We’re not a dashboard company. We’re an outcome engineering organization, relentless in our focus on helping organizations make smarter and bolder decisions that drive positive outcomes for their business.
Quid has been featured inForbes,Fortune,The Stanford AI Index,and more,highlighting our leadership in the consumer and market intelligence space, and illustrating how Quid helps organizations achieve their business outcomes to stay ahead of their competition.
Originally posted on Himalayas