增长市场技术运营负责人
Growth Martech Operations Lead
关于团队
Growth Platforms 团队构建系统和运营基础，帮助 OpenAI 负责任地增长。我们与产品组合中的各个团队合作，将客户信号、身份验证和同意、活动工作流、度量指标和产品体验整合成一个由 AI 驱动的增长引擎。我们的工作帮助团队以高标准的数据质量、隐私、可靠性和客户信任来推出、学习和扩展。
关于职位
我们正在寻找一位经验丰富的营销技术和运营负责人，推动增长、度量、数据和自动化交叉领域的跨职能工作。你的任务是将分散的工具、信号和工作流转化为可信赖、可度量、由 AI 驱动的能力，使团队能够安全地大规模使用。
你将与 Growth、市场营销运营、产品、工程、数据工程、数据科学、安全、隐私、法律和收入运营团队，以及外部广告平台、度量提供商和实施合作伙伴协作。你将把业务需求和隐私限制转化为数据合同、集成设计、上线计划和可靠的首方数据系统。
这是一个亲力亲为、影响深远的职位，适合能够为模糊性带来结构，并从事件模式、API 和数据质量保证过渡到运营节奏、合作伙伴赋能和高管汇报的人。该职位位于旧金山或纽约市，要求混合办公。
在该职位中，你将：
- 负责 Growth 的营销技术栈的运营模型，涵盖身份验证、同意、受众、激活、度量和实验。
- 负责并运营完整的付费媒体跟踪和度量系统，包括网站像素、服务器到服务器的转化事件、移动度量集成、身份验证和同意控制、归因方法，以及及时向广告平台传递信号。
- 设计和实现事件模式、数据映射、API 和集成；在发布前后验证系统和迁移；监控并排查从源系统到广告和度量平台的路径。
- 构建具有适当评估、人工监督和控制的 AI 驱动和代理辅助的工作流，用于活动诊断、受众激活、测试和优化。
- 建立首方数据和营销集成的数据质量、可观测性、治理、风险、升级和变更管理机制。
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About the Team
The Growth Platforms team builds the systems and operating foundations that help OpenAI grow responsibly. We partner across the product portfolio to connect customer signals, identity and consent, campaign workflows, measurement, and product experiences into an AI-enabled growth engine. Our work helps teams launch, learn, and scale with a high bar for data quality, privacy, reliability, and customer trust.
About the Role
We’re looking for an experienced marketing technology and operations leader to drive cross-functional work at the intersection of growth, measurement, data, and automation. Your mission will be to turn fragmented tools, signals, and workflows into reliable, measurable, AI-enabled capabilities that teams can use safely at scale.
You’ll work across Growth, Marketing Operations, Product, Engineering, Data Engineering, Data Science, Security, Privacy, Legal, and Revenue Operations, as well as external advertising platforms, measurement providers, and implementation partners. You’ll translate business requirements and privacy constraints into data contracts, integration designs, rollout plans, and reliable first-party data systems.
This is a hands-on, high-impact role for someone who brings structure to ambiguity and moves from event schemas, APIs, and data quality assurance to operating cadences, partner enablement, and executive updates. This role is based in San Francisco or New York City with a hybrid office expectation.
In this role, you will:
- Own the operating model for Growth’s marketing technology stack across identity, consent, audiences, activation, measurement, and experimentation.
- Own and operate the complete paid-media tracking and measurement system, including website pixels, server-to-server conversion events, mobile measurement integrations, identity and consent controls, attribution methods, and timely signal delivery to advertising platforms.
- Design and implement event schemas, data mappings, APIs, and integrations; validate systems and migrations before and after launch; and monitor and troubleshoot the path from source systems to advertising and measurement platforms.
- Build AI-enabled and agent-assisted workflows for campaign diagnostics, audience activation, testing, and optimization with appropriate evaluation, human oversight, and control.
- Establish data quality, observability, governance, risk, escalation, and change-management mechanisms for first-party data and marketing integrations.
- Use adoption, reliability, incrementality, operator feedback, and business-impact data to improve capabilities and scale what works.
You might thrive in this role if you:
- Have 8+ years of experience in marketing technology, growth operations, marketing analytics, solutions engineering, technical consulting, or related roles.
- Have led ambiguous cross-functional systems initiatives through design, launch, adoption, and measurable outcomes.
- Can evaluate technical architecture decisions and work effectively with engineering teams to improve system reliability, monitoring, and data quality.
- Are comfortable with enterprise marketing automation and CRM concepts, customer-data platforms, ad platforms, attribution, experimentation, identity, consent, and lifecycle measurement.
- Can build, test, and ship technical integrations using SQL, coding or scripting, APIs, event models, data pipelines, instrumentation, and debugging tools.
- Bring an AI-forward mindset and can translate model-powered or agent-assisted ideas into dependable workflows with clear guardrails.
- Excel at aligning technical and business teams, communicating with executives, and making complex work clear.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
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At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.