资深站点可靠性工程师
Staff Site Reliability Engineer
为什么选择Harvey
在Harvey，我们正在改变法律和专业服务的运作方式。通过结合前沿的代理AI、企业级平台和深厚的专业知识，我们正在重塑未来几十年关键知识工作的完成方式。
这是一个难得的机会，帮助打造一家具有代际影响力的公司，在真正的转折点上共同成长。我们拥有强大的产品市场契合度和世界级的投资支持。我们正在快速扩展，并实时定义一个全新的类别。这项工作充满雄心，标准很高，个人、职业和财务上的成长机会是无与伦比的。
我们的团队行动迅速，有主人翁意识，并对使命充满热情——以高强度的方式运作，贴近客户，不断追求卓越。我们秉持三个价值观：果断、简洁、工作未完成。我们在清晰判断的基础上快速行动，而非等待完美信息；我们相信简洁才是可扩展的关键；我们从不满足于现状。如果你希望与志同道合的人一起完成职业生涯中最出色的工作，我们期待与你携手共进。
在Harvey，专业服务的未来正在今天被书写——而我们才刚刚开始。
职位概述
作为Harvey Site Reliability（SRE）团队的资深软件工程师，你将确保我们的法律AI平台的可靠性、可扩展性和性能。你将加入一个高杠杆的团队，该团队位于基础设施与产品的交汇点，负责维护使我们的平台快速、安全且始终在线的系统。从跨50多个地区扩展到自动化关键操作，你的工作将确保Harvey在增长过程中保持韧性。如果你热衷于构建稳健的系统，并通过自动化减少复杂性，我们期待与你合作。
该职位位于美国旧金山，采用面对面办公模式，并为新员工提供搬迁协助。
你将负责
- 在50多个全球区域设计、实施和管理监控、警报和基础设施资源（计算、存储、网络）
- 领导事件管理流程，包括事后分析、根本原因分析，并推动可执行的改进措施
- 自动化运维任务和流程，构建工具和流程用于容量规划、平稳发布和安全数据访问，以保持高可靠性并减少人工干预
- 建立安全、合规和可靠性的最佳实践方法
查看英文原文
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
As a Staff Software Engineer on the Site Reliability (SRE) team at Harvey, you will ensure the reliability, scalability, and performance of our legal AI platform. You’ll join a high-leverage team that sits at the intersection of infrastructure and product, owning the systems that keep our platform fast, secure, and always on. From scaling across 50+ regions to automating mission-critical operations, your work will ensure that Harvey remains resilient as we grow. If you’re passionate about building robust systems and reducing complexity through automation, we’d love to work with you.
This role is based in San Francisco, CA. We use an in-person work model and offer relocation assistance to new employees.
WHAT YOU'LL DO
- Design, implement, and manage monitoring, alerting, and infrastructure resources (compute, storage, networking) across 50+ global regions
- Lead incident management processes, including postmortems, root cause analyses, and driving actionable improvements
- Automate operational tasks and workflows, building tools and processes for capacity planning, graceful rollouts, and safe data access to maintain high reliability and reduce manual intervention
- Establish best practices for security, compliance, and reliability and collaborate across teams to drive these principles throughout the software lifecycle
- Optimize infrastructure costs through strategic capacity planning and build-versus-buy decisions while maintaining system performance, reliability, and functionality
- Provide technical mentorship and leadership, promoting best practices and fostering team growth
WHAT YOU HAVE
- 12+ years of experience in Site Reliability Engineering (SRE) or similar roles supporting production environments, with proven ability to mentor and guide technical teams
- Expertise in infrastructure as code(IaC) tools (Pulumi, Terraform, CloudFormation, etc.)
- Deep familiarity with observability tools (Datadog, Sentry, etc.) and incident response practices (PagerDuty, IncidentIO, etc.)
- Proficiency with cloud infrastructure platforms (Azure, GCP, AWS, etc.)
- Strong programming skills (Python, Bash, Go, or similar languages)
- Proven track record of diagnosing complex system problems and implementing durable solutions
- Solid understanding of CI/CD, Kubernetes, containerization, networking, databases, and cloud security principles
- Excellent problem-solving skills, meticulous attention to detail, and a commitment to operational excellence
ADDITIONAL INFORMATION
- Work eligibility: Must be authorized to work in India. Visa sponsorship is not available for this role.
PLEASE FIND THE APPLICANT PRIVACY FOR THIS REGION HERE https://www.harvey.ai/legal/india-applicant-privacy-notice.
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Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai