法律客户顾问 - 远程 PST
Legal Client Advisor - Remote PST
作为托管计费团队的客户顾问，你将成为专家学院与我们的律师客户之间的关键纽带，通过专家证人选择和战略咨询直接影响案件结果。这个职位结合了法律分析、客户服务和项目管理，在快节奏、技术驱动的环境中工作。
主要职责
战略客户合作
- 与律师进行全面的案件受理对话
- 分析案件理论并制定针对性的专家证人搜索策略
- 将复杂的法律需求转化为可操作的研究参数
项目管理
- 负责客户参与的全流程
- 确保所有交付成果按时完成且质量优异
关系管理
- 建立并维护与律师客户的良好关系
- 向关键利益相关者展示发现和建议
- 主动识别并解决潜在问题
- 在整个诉讼过程中担任值得信赖的顾问
- 本科及以上学历，理学或文学学士
- 1-3年客户或客户服务经验
- 非常注重细节并致力于准确性
- 强大的分析和批判性思维能力
- 在快节奏环境中独立工作的能力
- 出色的书面和口头沟通技巧
- 有证明的按时完成任务和管理多项优先事项的能力
- 天生的问题解决者，对挑战有创造性的应对方式
- 有法律、研究或专业服务行业经验者优先，但非必需
根据平等就业机会指南，您提供的所有信息将被保密。
* 必须位于PST时区
应届毕业生欢迎申请！
Expert Institute 是全国领先的专家咨询和洞察平台，帮助原告律师事务所赢得更多案件并提高盈利能力。自2010年成立以来，Expert Institute 已在全国范围内为所有执业领域的5000多家律所提供支持。
我们为诉讼律师连接顶尖行业专家、创新的诉讼研究、医生咨询和全面尽职调查——全部通过我们的SaaS平台 Expert iQ 提供。利用专有的数据和分析，我们为原告律师事务所提供竞争优势。
最初发布于喜马拉雅山
查看英文原文
As a Client Advisor on the managed billing team, you'll be a crucial link between Expert Institute and our attorney-clients, directly impacting case outcomes through expert witness selection and strategic consulting. This role combines legal analysis, client service, and project management in a fast-paced, technology-driven environment.
Key Responsibilities
Strategic Client Partnership
- Lead comprehensive case intake conversations with attorneys
- Analyze case theories and develop targeted expert witness search strategies
- Translate complex legal needs into actionable research parameters
Project Management
- Oversee end-to-end client engagements
- Ensure timely delivery and exceptional quality of all deliverables
Relationship Management
- Build and maintain strong relationships with attorney clients
- Present findings and recommendations to key stakeholders
- Proactively identify and resolve potential challenges
- Serve as a trusted advisor throughout the litigation process
- Bachelor of Science or Bachelor of Arts
- 1-3 years of client or customer service experience
- Exceptional attention to detail and commitment to accuracy
- Strong analytical and critical thinking abilities
- Demonstrated ability to work independently in a fast-paced environment
- Outstanding written and verbal communication skills
- Proven track record of meeting deadlines and managing multiple priorities
- Natural problem-solver with a creative approach to challenges
- Previous experience in legal, research, or professional services industries preferred but not required
All your information will be kept confidential according to EEO guidelines.
* MUST BE LOCATED in PST time zone
New grads encouraged to apply!
Expert Institute is the nation's leading expert consulting and insights platform, helping plaintiff firms win more cases and increase their profitability. Established in 2010, Expert Institute has supported over 5,000 firms nationwide across all areas of practice.
We connect litigators with top industry experts, innovative litigation research, physician consultations, and comprehensive due diligence — all delivered through our SaaS platform, Expert iQ. Leveraging proprietary data and analytics, we give plaintiff firms a winning edge.
Originally posted on Himalayas