客户关系助理
Customer Relations Assistant
职位概述
我们公司正在扩大远程团队，寻找喜欢帮助客户同时处理多种任务的候选人。在此职位中，您将协助协调预订及相关安排，如住宿、活动、交通和与活动相关的服务。
此职位适合那些有条理、沟通清晰，并能在远程环境中独立工作，同时与协作团队保持联系的人。
主要职责
通过电话和电子邮件保持专业沟通，为客户提供定制化服务安排的支持
研究并审查可用选项以匹配客户需求和偏好
确保预订信息准确无误
维护客户信息和文件的有序和更新
协助更新日程、调整及一般服务咨询
参与培训课程
我们提供的福利
完全远程办公
灵活的工作时间
持续的培训和学习资源
支持性的团队文化
任职要求
必须已获得在美国、英国、墨西哥、澳大利亚或西班牙工作的授权
年龄至少18岁
具备良好的英语书面和口头沟通能力
可靠的互联网接入和智能手机（电脑也强烈推荐）
有客户服务经验者优先，但非必需
最初发布于喜马拉雅山
查看英文原文
Role Overview
Our company is expanding our remote team and is seeking candidates who enjoy assisting clients while managing a variety of tasks. In this role, you will help coordinate reservations and related arrangements such as lodging, activities, transportation, and event-related services.
This opportunity is preferrable for those who are organized, communicate clearly, and are comfortable working independently in a remote setting while staying connected with a collaborative team.
Primary Responsibilities
Support customers by organizing and coordinating customized service arrangements
Research and review available options to match client needs and preferences
Secure and verify reservations to ensure details are accurate
Maintain professional communication through phone and email
Assist with schedule updates, adjustments, and general service inquiries
Keep client information and documentation organized and up to date
Participate in training sessions
What We Provide
Fully remote
Flexible schedule
Ongoing training and learning resources
Supportive team culture
Qualifications
Must be authorized to work in the United States, United Kingdom, Mexico, Australia, or Spain
Must be at least 18 years of age
Strong written and verbal communication skills in English
Reliable internet access and smartphone (computer is also highly recommended)
Previous customer service experience is beneficial but not required
Originally posted on Himalayas